Social Profile: 
![]()
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Come on in, stay awhile at our welcoming Starbucks coffeehouse in Gaithersburg. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 12179 Darnestown Rd, Gaithersburg, MD 20878
Phone: (301) 527-1930
Website: https://www.starbucks.com/store-locator/store/16027/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Starbucks Coffee Company
Explore our menu of handcrafted drinks, order ahead, sign up for Starbucks® Rewards, manage your gift card and more.
Starbucks, 160 Kentlands Blvd, Pl, Gaithersburg, MD 20878, US
Starbucks is a renowned coffee company that offers a diverse menu of handcrafted beverages and food items, emphasizing fresh flavors and a commitment to …
Starbucks in Gaithersburg, MD United States – Apple Maps
This Starbucks café in Gaithersburg offers a friendly atmosphere, freshly brewed coffee and tea, breakfast and lunch options, snacks, bakery items, …
Last Updates
Reviews
Miss Daisy Sweet
In my opinion, this is one of the finest Starbucks locations in the city. With its welcoming atmosphere and friendly staff, it’s an ideal place to think, work, or meet with others.
… moreMerci
I’m not a Starbucks fan and I see why!! But great customer service..
… moreCourtney Manesh
Sadly another starbucks with no drive through. What’s up Maryland? Not having a drive through especially in SUCH a busy, popular location? REALLY sucks as a single mother of 3 tots. It’s extremely hard to get them all in and out safely
… morela Negra Ramirez
Today, Saturday, June 5, 2025, I arrived at the store but I had already ordered online and decided to go to the bathroom, but a dark-skinned woman told me, “Are you going to buy anything?” I said yes and she gave me the code. I think it was because I was wearing a Salvadoran shirt. Of course, I’m Salvadoran, but that doesn’t mean they have to discriminate against me. My money is worth the same. I mean, there needs to be an educated adult to serve the customers because with this, I won’t come back. I feel discriminated against. In these times we must be united, not racist.
… moreMary Massoumi
Enjoying a delicious coffee at Starbucks. It’s the perfect way to kickstart my day!
#Starbucks #CoffeeLovers #CaffeineFix #MorningBrew #StarbucksVibes
… more#Starbucks #CoffeeLovers #CaffeineFix #MorningBrew #StarbucksVibes
K Johar
I just stopped by to buy on pambking loaf handed the cashier
$50 bill at the Starbucks in 12179 darnstown rd.she told me she doesn’t have a change.
Which I found not convincing.
I purchased from before with a different cashier and i didn’t have any issues.
Starbucks need to be more professional and put sign said that no change for $50 bills.
One day it’s ok and one day it’s not ok
Is depending who is the cashier is profiling and that’s is completely wrong.
… more$50 bill at the Starbucks in 12179 darnstown rd.she told me she doesn’t have a change.
Which I found not convincing.
I purchased from before with a different cashier and i didn’t have any issues.
Starbucks need to be more professional and put sign said that no change for $50 bills.
One day it’s ok and one day it’s not ok
Is depending who is the cashier is profiling and that’s is completely wrong.
e alamo
i had my friend pick up a grande caramel macchiato & the brown sugar shaken drink here for the first time. i usually go to the kentlands location but they were out of oatmilk. my macchiato has no milk and just taste like burnt coffee. no vanilla and no caramel was added. i’ve ordered this drink many many times and it’s never once looked like this even with almond milk. the shaken espresso was also lacking the brown sugar syrup.
… moreSamuel Edwards
I’ve been a loyal Starbucks customer for over 20 years, consistently ordering the same drink — a decaf coffee Frappuccino — without issue at numerous locations nationwide. Unfortunately, my recent visit to the Potomac Valley Shopping Center location in Gaithersburg, MD (on 08/09/2025 at 8:22 AM EST) has made me question that loyalty.
After placing and paying for my usual order, the store manager (name beginning with “J”) interrupted the barista mid-preparation to inform me I would now be charged extra for the espresso shots in my drink. She stated that “no such drink exists” and claimed other stores — including this one, which I frequent — had been preparing it incorrectly for years.
Despite calmly explaining my ordering history, the manager was dismissive, argumentative, and unwilling to listen. She did not offer an apology when I requested and received a refund, and later approached me again, insinuating I had been rude. She then insisted on reviewing my Starbucks app history to verify past charges, which clearly showed I had never been charged extra for this drink. The conversation continued to be confrontational, so I chose to end it and leave.
When my family’s drinks were ready, the barista who originally took my order apologized directly to them for the situation — a courtesy I never received from the manager.
As a former manager of a large-scale company, I found multiple areas where this interaction fell short of acceptable customer service standards:
Once a drink has been ordered and paid for, staff should not intervene in a way that disrupts the transaction without a critical reason.
It is unprofessional for a manager to debate with a customer in full view of other patrons.
Managers should prioritize empathy, active listening, and resolution — none of which were displayed in this encounter.
For contrast, on 08/10/2025, I visited the Kentlands Starbucks, where my drink was made exactly as ordered — without hesitation, extra charge, or issue. The barista there confirmed, “three shots, of course,” and provided exceptional service. This demonstrates the inconsistency between store practices and the significant impact leadership has on customer experience.
I hope Starbucks will review this feedback seriously and consider additional customer service and leadership training for store management. This incident has been disappointing and disheartening, and it will influence my decision on future visits.
… moreAfter placing and paying for my usual order, the store manager (name beginning with “J”) interrupted the barista mid-preparation to inform me I would now be charged extra for the espresso shots in my drink. She stated that “no such drink exists” and claimed other stores — including this one, which I frequent — had been preparing it incorrectly for years.
Despite calmly explaining my ordering history, the manager was dismissive, argumentative, and unwilling to listen. She did not offer an apology when I requested and received a refund, and later approached me again, insinuating I had been rude. She then insisted on reviewing my Starbucks app history to verify past charges, which clearly showed I had never been charged extra for this drink. The conversation continued to be confrontational, so I chose to end it and leave.
When my family’s drinks were ready, the barista who originally took my order apologized directly to them for the situation — a courtesy I never received from the manager.
As a former manager of a large-scale company, I found multiple areas where this interaction fell short of acceptable customer service standards:
Once a drink has been ordered and paid for, staff should not intervene in a way that disrupts the transaction without a critical reason.
It is unprofessional for a manager to debate with a customer in full view of other patrons.
Managers should prioritize empathy, active listening, and resolution — none of which were displayed in this encounter.
For contrast, on 08/10/2025, I visited the Kentlands Starbucks, where my drink was made exactly as ordered — without hesitation, extra charge, or issue. The barista there confirmed, “three shots, of course,” and provided exceptional service. This demonstrates the inconsistency between store practices and the significant impact leadership has on customer experience.
I hope Starbucks will review this feedback seriously and consider additional customer service and leadership training for store management. This incident has been disappointing and disheartening, and it will influence my decision on future visits.
주은아
I ordered decaf, but after I consumed the coffee, my heart rate raised up than usual by 10 bpm and I felt my heart beating. This is typical reaction of my body when I consume caffeine.
… moreRiver Anne
I was on my way to place an order at this location, but no one was at the cash register. I decided to use the restroom first. Manager did not want to give me the code to the restroom because I did not ‘look’ like a customer, perhaps because I was dressed in my young adult son’s sweatshirt and a baseball hat? Oh, and I am brown. I frequent the location often, as I live nearby. Other customers overheard her and apologized on her behalf, stating that in this time of discontent in our world, it’s time that we all be more compassionate. I agree. Despite the humiliation, I did go ahead and place my order. The barista was very friendly and professional, thus the 2 stars. Nonetheless, I will take my business to my closer location in Kentlands, from here on.
… more