Mj
Asked for light ice, literally got the exact opposite. I asked for light ice and added more powder and syrup so it wouldn’t be too blend with extra milk. But what I got was a drink with full of ice became extra sweet… When I poured it in my 16oz tumbler, it was barely half. Paid extra for half of the drink. The baristas were too busy and I had to leave for work so didn’t ask to make a new one but it was disappointing :/
… moreFitz
This is a very fast and efficient team! I definitely came at a busy time. Despite that I got my food and drinks quickly, and everything was amazing. Everyone was very kind. I’ll definitely come again!
… moreJordi Gallesse
I work in the area. Service was horrible. I made an online order and when I went to pick it up my food I got my sandwich I didn’t get my drink. I stood there waiting for 20 minutes until I asked about my drink and as it turns out someone else grabbed my drink saying it was me! One of the baristas turned around laughed and went in about her day and on top of that the drink I ordered was no longer available! If it’s no longer available at the time why put it in the app? In the end I switched to another drink and had to wait even longer as my food got cold. Very dissatisfied with the service and the lack of urgency from the staff when an issue arrives. They seem more interested in taking their time doing other things at a much slower pace. The only Saving grace is that they were able to make me another drink.
… moreZenzile Tonge
Horrible service for the following reasons:
1. Out of everyone who walked in and was greeted openly and welcoming, I was not. Ok cool.
2. Went on to order my breakfast sandwich, was not greeted again by the cashier nor was the Impossible sandwich listed on the breakfast menu.
3. Failed to ask my name for my order.
4. Food and beverage was left on the counter without calling my name which led to my order being cold and watered down.
5. Asked for water and expressed my grievances politely to the barista and was completely dismissed/ignored
6. Sat to charge my phone for a moment. The outlets weren’t suitable for the new iPhone 15 charging head, spoke with the manager and was dismissed but was not offered any solutions of other nearby charging portals
7. Now I’m standing until my phone reaches a decent battery level of at least 30%
After I just patronize this location, this sucks ! We honestly have to do better as a community. I’m disappointed to say the least and won’t be back.
… moreGabriel Hernandez
My first impression was, nobody said hi or how can I help you as we entered the store and approached the counter despite no one being in line. Then a girl approached the register and turned her back at us, I was with my wifr and young daughters. The qas another woman on the other side of the counter and did not say hi either, busy doing something else,. FInally the girl faced us to take our order without saying anything and no smile. We placed the order and again no smile, no thank you, nothing. Even after giving her a tip. As we were sitting down the lady busy behind the counter was greeting the costumers who entered the store. So what do I think? I don’t know in that I was something usual, Then a young boy opening a box in the counter that he brought from the back, took an order and was served the order, I mean that is the place where you serve food The box was probably not sanitized, he did not wash his hands, I believe he should wear gloves, I also believe that if they are serving food, they should not handle reciepts and serve food with the same gloves due to cross contamination by chemicals from the heat reciepts.
… moreJackson Leebowitz
Service here is generally fine. Some mornings you’re greeted with a “good morning” and others just a blank stare
Most importantly the coffee here is pretty awful. I don’t just mean normal Starbucks quality, I mean the burnt drip coffee from church quality.
Wish corporate could get their act together.
… moreSam Hahn
Hit the spot.
More spacious than I thought.
Parking in front bit frentic.
… moreGianella Pacheco
Accidentally dropped a small coffee around 8:35. The cleaning lady made a dramatic sigh and reaction from the other side of the room. It’s understandable to be frustrated, but it was very unprofessional on their part to react like that. 20 mins after the spill, we got up and got napkins to clean the mess that was now spreading. We did not get napkins earlier due to the cleaning lady having just cleaned the floor where the napkins were. After we get napkins, they asked if we were going to clean it up. Again we got up to get more napkins and they (finally) said that it’s fine that they were going to clean it. It was a very unprofessional reaction from the lady and the other workers didn’t come and say anything for 20 mins. It could have happened to anyone at anytime, unprofessional and childish.
… moreE Sayed
This is a spacious Starbucks neatly kept and maintained. They are quick with their order and help you with your order too.
I like their interior and the staff who are quite but they talk among themselves which ales you feel odd when you inquire for your order.
… moreR David Koby
This large typical Starbucks is centrally located in downtown Englewood on the corner of Dean St and E. Palisades Ave. It has lots of seating area along with a few outdoor sidewalk tables in nice weather. The staff is friendly and quick. Finding a metered street parking spot close by is tough. Make sure you have quarters. It’s. 25 per half hour. Also a parking garage just 500 feet down Dean St.
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