Daniel Gilbert
to Starbucks on shelburne Road Manager was extremely rude, kicked out my daughter‘s service dog wearing service tags and having his paperwork because he winded a tiny bit towards another dog that did not have any service animal tags on. It was completely unprofessional and unlawful if anything, the other dog should have been kicked out not a service animal did not serve my dog a pup cup, and was rude and pushing us out my daughter ended up bringing the dog outside who is only 10 years old by herself because he refused to let the dog not in
… moreLyn
If you’re having your latte and staying in the cafe, ask for a mug! Always get my order correct. I always order in cafe with not a long wait. We all know starbucks cafe orders don’t pop out of the microwave, so Indeed, you do wait but not in the long lines that I’ve experienced. My husband says the chai latte tastes so much better here then in his travels.
… moreLaura Shortsleeve
I come here almost every day during the week. Not only do I always feel welcome but the workers always go above and beyond for every customer. Lexie greets every customer when they walk in. Layton is always kind and friendly and when he is the lead on the floor, he does an excellent job supporting the others. Zoe always has a smile on her face and does her best to welcoming to everyone who walks through the door. Brenna is always willing to answer your questions about drinks and to get you what you need. Colin, with his friendly demeanor is easy to other a joke or smile to let you know you are welcome. I could truly go on and on about every single person who works here because it is like visiting long lost friends who know me by name and greet me with a smile and a wave. Kyler, who is the manager and Bri who is the assistant manager, have done an amazing job of making sure these employees not only feel good about themselves but give them the best example of how to be great, wonderful, and outstanding people.
… moremec
Very hit or miss. The staff is always friendly and polite but if you’re getting anything other than drip coffee or espresso it’s very hit or miss. Also it’s a small, dark space. It’s not a gross place but just not great
… moresnowy
very quick, and amazing food and drinks. friendly staff. nice atmosphere. i rate 821/821.
… moreBrendan Maher
Ordered a grande latte, and got this, which I’m 99% sure could be poured into a small sized cup. The quantity received is definitely not worth the $7. Thanks for stiffing us!
… moreDaniel Ward
Do not use on weekends. Waited 25 min for a latte. UVM students order online and there were literally 23 people waiting. The in line ordering need to be paused from 9-11. Completel Unacceptable. I’ll back to Dunkin. It’s literally 0.1 miles away. Don’t go btw 9-12 .
… moreChitra
Went in for a seasonal coffee and a cake pop. John was on the register, he was really kind and made my morning better.
… moreBeth Brown
Out of the last eight times I ordered here, they made the wrong drink SEVEN times. They get a zero for paying attention to my orders. I order hot, I get iced … pretty much every single time. I actively dislike the iced version of my preferred drink. To add insult to injury, when they put an order back in to be remade, you go to the end of the line, instead of being the next one to be made. On a busy day, that can mean a 15-20 minute wait. The last five times, I didn’t have that kind of free time to wait, so I let them know not to bother, and left without any drink at all. They’ve now taken roughly $35 of my money, for which (due to limited time) I got nothing in return. No refunds, although I used the Starbucks app to place a mobile order in advance, so I think they might have been able to put the credit back on my Starbucks account.
I’d give a zero for Service, but the review system won’t accept that.
… moreRosalinda Morales
The last three times that I ordered a hot latte, they’ve made it iced. They are always very nice and will make me a hot latte. This only happens during the warmer season and I understand that most people switch to iced coffee. It’s just really unfortunate when I order ahead because I’m trying to be in and out or pay $7 for Uber eats and the wrong item is delivered.
… more