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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Waltham. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 12 Market Pl Dr, Waltham, MA 02451
Phone: (781) 893-1685
Website: https://www.starbucks.com/store-locator/store/1008827/
Order and Reservations
Order: Order online
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Reviews
Silas Mateus (SilasMateus.couple)
⭐️⭐️⭐️⭐️⭐️
Erin, the barista, truly set the tone for our visit. From the moment we walked in, she welcomed us with genuine warmth, professionalism, and a great attitude. Her friendly approach and positive energy immediately made us feel comfortable and appreciated as customers. It’s clear she takes pride in her work and in delivering a great experience. Team members like Erin are what make this Starbucks location stand out. Thank you for the excellent service!
… moreErin, the barista, truly set the tone for our visit. From the moment we walked in, she welcomed us with genuine warmth, professionalism, and a great attitude. Her friendly approach and positive energy immediately made us feel comfortable and appreciated as customers. It’s clear she takes pride in her work and in delivering a great experience. Team members like Erin are what make this Starbucks location stand out. Thank you for the excellent service!
Tekie Anday
This place needs more tables and seats for accomodating more people specially during the winter. The way the interior is set up can be improved to help get more customers. The servers can better as well. Too many staff doing very small output. Engaging in cheatchat while customers waiting for their order isn’t a service we expect when we go to Starbucks.
… moreMichael Legault
The store probably deserves a better rating but, I have a gripe and it will never get noticed without some pain. I’m on the road a lot and when I do a search for a coffee shop I expect to be able to go in the place when I arrive. I’ve driven countless times to coffee shops only to find it’s in a location I don’t have access to and I need to drive to another. Shops in buildings on college campuses I don’t have access to, in hospital dining, underground in the subway..today was the day I decided it’s time to say something. Clearly mark these places as NOT STREET ACCESSIBLE!!!!! And/or not accessible by general public! Clearly this specific shop is not one of those and I’m sure I need to acknowledge this fact for the small brains that cannot comprehend my remarks.
… moreNemo Fan
I had a very disappointing experience at this Starbucks due to the behavior of the store manager, Taylor. While on the floor, she repeatedly pulled down the back of her shirt to show her tattoos to a customer, which felt highly unprofessional in a work environment. More troubling, I witnessed her berating an employee—rolling her eyes, speaking in a condescending manner, and displaying a clear lack of respect.
Starbucks promotes itself as a company built on kindness, inclusion, and respect, yet this interaction visibly contradicted those values. Managers set the tone for both employees and customers, and this behavior does not reflect well on the brand. Employees deserve to be treated with dignity, and customers should not be exposed to uncomfortable or unprofessional conduct.
Please do better, Starbucks. Hiring and promoting leaders who are kind, respectful, and supportive of their teams is essential. This experience did not reflect the standards Starbucks claims to uphold.
… moreStarbucks promotes itself as a company built on kindness, inclusion, and respect, yet this interaction visibly contradicted those values. Managers set the tone for both employees and customers, and this behavior does not reflect well on the brand. Employees deserve to be treated with dignity, and customers should not be exposed to uncomfortable or unprofessional conduct.
Please do better, Starbucks. Hiring and promoting leaders who are kind, respectful, and supportive of their teams is essential. This experience did not reflect the standards Starbucks claims to uphold.
Annie Scuzzarella
Worst Starbucks in the area. It’s always slammed and they have way to many mobile orders you’ll end up waiting over twenty minutes for an inside order. Not worth it
… moreLenna
Light brown haired white girl with a ponytail last night was incredibly rude. She was making drinks for herself and trying them while also on the floor making drinks for customers. Very unsanitary and unprofessional when there are people waiting to be served. Never again.
… moreKia Kia
Usually good but have been messing up alot lately and only offering apology. My money is wasted. I pull off then realize this not what I ordered but I dont have the time to drive all the way around. I have to go to work.
… moremaureen dipalma
The child making the drinks was criticizing every order that she was doing. Not even caring that with how slow she was moving every person she was making fun of was waiting and watching her do this. This was all done on Saturday October 11, 2025 between 5:20 pm and 540pm. Starbucks has really fallen.
… moreIsh Burman
I asked for extremely light ice and I got this much ice in my drink. Starbucks practices recently have been so terrible especially this location that they can’t serve drinks with appropriate level of ice while charging $6 for a drink. Pack of ice costs $3 at gas stations
… moreGrace Fu
They offered my drink and dessert really quick. It was not busy in the noon and the waiting time was short. It is a clean store. I got the cranberry bliss bar, it’s much smaller than before.
… more