Starbucks Coffee Company

  3.9 – 425 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Weymouth. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Starbucks Coffee Company 02190

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Reviews

Cassandra Cineus
Good afternoon,
I am writing to formally express my frustration regarding repeated incorrect orders from your location.
The first time I ordered via DoorDash, my order was incorrect. I attempted to call the store multiple times with no answer and ultimately had to drive to the location with my two-year-old child in the middle of a snowstorm to have it corrected—only for the replacement order to still be wrong.
The second time I ordered, I called ahead to clearly explain how the drink should be prepared, yet it again arrived incorrect. Despite my reservations, I placed a third order, factoring in the distance from Boston to Weymouth and paying extra to ensure my drink would be made correctly.
I paid $19.00 for this drink, including additional charges, and specifically requested:
Extra caramel on the top and bottom
Extra crunch on the top and bottom
The cup lined with caramel
Salted caramel protein cold foam
A straw included in the bag
Unfortunately, none of these requests were followed, including the items I paid extra for. Instead, the drink arrived incorrect once again, with whipped cream I did not request and no straw, leaving me unable to drink it properly.
This is now the third incorrect order, and it feels as though delivery instructions are being ignored entirely. Delivery orders should receive the same care and attention as in-person orders, especially when customers take the time to call and clearly communicate their requests.
I am extremely disappointed and upset with this repeated experience and gladly will take my chances ordering from boston. Thank you
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LDSQuincyMA
Love the South Weymouth Starbucks! The lattes are always delicious… never bitter. They’re consistently hot and made perfectly every time. This has not been the case at other Starbucks locations and at Dunkin’ Donuts where the lattes have not been hot enough and tasted bitter. The Cinnamon Pull-Apart (heated) is also delicious!
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Mary Chungus
omg they have one of the BEST baristas ever! I love mick they are truely a gem to this company. They are so kind , funny and make the Best drinks ive ever had!!!! And the bathrooms are so nice the toilet paper dispenser is so much better than any ive used in the past.
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Maria Rodrigues
I brought my kids here this morning as a little treat. We had a large order, but didn’t have to wait too long & everything was delicious! Thank you to the baristas at this location for their kindness and patience My kids loved the pink drinks!!
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Grace Kearsing
The workers here seemed very sweet! However the middle aged woman who I’m assuming to be manager had a terrible attitude. She was visibly annoyed with seemingly everything and yelled at the new cashier instead of offering help when he was struggling. He made a mistake and she showed her annoyance to the customers, very unprofessional. I feel bad for the employees.
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Samyr Nicolas
Super unorganized. No help and bad attitude from manager when asked her for instructions on an order pickup. The atmosphere? Picture you had 15 dogs, its feeding time and every dog sits there and wait until their name is called to get their piece of meat. No lie that’s how it was. So was the location at belmont st brockton ma. Westgate mall location. I see why dunkin donuts has so many customers.
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tabitha comardo
When it’s good it’s great. Seem to not read/make correctly almost 40% of time so I go to another location if I can. Maybe too busy??
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Alex
I ordered ahead through the app, a coffee and a sandwich. When I got to the store I was handed my coffee and a gift card/store credit. I was told they were out of the sandwich (then why could I order it?) and that I could use the card to order a different one. I didn’t want a different one and I didn’t have time to go through the ordering and waiting process as I was on my way to work (that’s why I ordered on the app). I didn’t have time to complain about receiving a gift card and not my money back.

Starbucks very obviously has the technical capability of refunding your card or cash if necessary, but they choose not to because you’ve already spent that money there and they don’t want to give it back. They know customers who order ahead are on their way to work and don’t have time to stand around and wait or argue about this crappy practice.

I have gone back to Starbucks once since this and it was only to get my free drink. When you don’t have the product that was promised you should either automatically refund the method used to purchase that product or you should ask the customer their preference. Absolutely nobody would prefer a gift card to their own cash back, so that’s why they don’t do it.
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Jacqueline J.
This has to be one of the worst Starbucks stores. Every so often drinks we order consistently are not made correctly and when you call to address it, there’s no accountability and an apology may follow only after repeating that what you ordered is not what you received.
At end of a complaint they will say “well the next time you come in, let us know and we’ll make you another drink.” When you ask how that will be assured as the staff are different depending on when you go, “oh well let our team know.”
The reviews aren’t consistent with the experience here.
-Poor customer service
-Inconsistent quality of drinks
-Poor ambience
-Poor workflow given location setting being in the middle of a small retail plaza. This store has no drive-through for how slow and inefficient the workflow is.
-Poor administration and management
-Lack of accountability when patrons present complaints
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Paul Mellen
The most professionaly operated starbucks in the entire national enterprise. Why? People like Rayna whose positive engaging personality made a friendly first impression. That was followed up by an acknowledgement from Madison, the deserving award winning manager. She obviously runs a tight super clean ship. The captain Madisons culture of excellence is mirrored by the entire crew. Last but not least was the interaction with Phoenix who greeted my wife and i while enjoying the outdoor seating. Overall an over-the-top 5 star experience.
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