Starbucks Coffee Company

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  3.9 – 332 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Dedham. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Starbucks Coffee Company 02026

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Reviews

BEVERLY SEVERE
Ordered an iced pumpkin spiced latte with some customizations and received a completely different item. There was no pumpkin sauce or caramel sauce in the drink at all. It’s frustrating because you’re charged extra for the customizations and then you don’t receive what you paid for. It wasn’t busy, there was a minimal amount of customers inside and no line in the drive thru so I’m not sure what the issue is. This location has gone downhill.
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K B
Heinous excuse for an establishment. If you want to be lectured by someone who can’t do their job efficiently this is the place to go! Bad attitudes, slow service and cold food! I’ve had to report this store twice to Starbucks and get my money back because they can’t even heat up a sandwich properly. I’ve worked at two Starbucks cafes simultaneously and it was a lot more pressure than one line and one drive thru. Hire people with customer service skills who can deal with fast paced environments! Current staff is not it.
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M S
Rude customer service as other patrons said. There’s a weird vibe in there. Very uncomfortable feeling. Whole staff is weird acting. No acknowledgement when I walked in. Lady didn’t ask my name to put my name on the cup. My cup just sat there, no one else was there cause it was late. I had to finally go up and ask if it was done, and remind the lady she didn’t ask for my name. She just looked at me w no apology, Like she didn’t know she was supposed to ask. Yeah ok. Won’t be wasting time here anymore. You can
Do better Starbucks!
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Cacu Eleodoro
Used to work in Starbucks and been coming to Starbucks for 20 years… never had to wait more than 10 minutes for coffee. The drive through line did have about 6-7 cars waiting but still…. I waited for a total of 14 mins, the person in front of me had a mistake and in her drink, the person in front of her left upset bc he had been waiting for so long… the people were not nice .. and they added whip to my drink when i specifically asked for no whip cream. Was disappointed …. And I Love Starbucks … so it was hard.
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Thomas Noe
Order a sandwich with bacon and after sinking my teeth into it, I realized it was raw. After opening the sandwich I saw the bacon was barely cooked and was GREY! I went back and at first they didn’t want to toss it then after refunding me and handing me a complementary sandwich(which was also undercooked) they asked for the other one back as well. You can’t make this up. Unreal the lack of care in the food service industry.
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Kanessa Alexander
Kayla and the rest of the staff is totally amazing! Customer service is on point and my order is never wrong.
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Julie Bouzas
I really don’t like leaving negative reviews but unfortunately I feel it necessary. The drinks are always a hit or miss for me. Got a pink drink today and it was basically just the milk with the strawberries pieces thrown in. However, that’s not my biggest complaint about this store. I had been here previously with my registered service dog and was approached by the manager who I actually thought was just a customer. I was asked to exit the building with my service dog unless I could provide paperwork. This is illegal to ask. This manager needs to be aware of the laws surrounding service animals. My husband is also a restaurant manager and knows very well it is illegal to kick someone out unless they show you their documents. Especially on very bad days, having my service dog is a must for me. But unfortunately on those days I feel I am unable to come here. Which saddens me.
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Rachel C.
Whoever is making the coffees has a heavy hand on the CREAM. I ordered a Vanilla Sweet Cream Cold Brew many times and it’s always just Cream. No coffee in sight. This is the only location that can never get it right. It’s also the only location that is convenient on my way to work, which is why Ive come back a few times trying to give them the benefit of the doubt, but it’s just not worth it. I shouldn’t have to ask for my cold brew and cream in separate cups so I can do it myself. Otherwise it literally tastes like milk and sugar. Such a waste of my money here.
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Raw Sar
Good food not good survive in some branches

Service: …
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Anja Primus
One stat for nice staff and one for the occasional okay coffee. But honestly, those guys need training on hot Espresso drinks.
* ordered a Cappuccino, go a Latte
* ordered a Cappuccino, got a flat white
* ordered a Cappuccino, cup was only half full
* and drinks are ALWAYS way too hot, beans and milk burned, and nothing but bitter taste for $5,-
Sorry guys, I really wanna like you, but no.
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