Starbucks Coffee Company

  4.0 – 45 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Springfield. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Lunch ✔️Dine in ✔️Take out Starbucks Coffee Company 01104

Address and Contact Information

Address: 101 West St, Springfield, MA 01104

Phone: (413) 726-9588

Website:

Order and Reservations

Order: Order online

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Reviews

Aman Chuwan
There was a real disconnect in service. After tipping, my name was written completely incorrect on the cup, and the staff watched me wait while my coffee sat there getting cold. I couldn’t pick it up because it had someone else’s name on it. And with mobile orders, I couldn’t assume it was mine. Anyone else in my place would’ve ended up with a cold coffee too.
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Kathy Bates
Alex the manger is awesome. All the staff were friendly and helpful. This has to be one of the cleanest starbucks in the area . Everything Today was made to perfection.
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Angel Collazo
Hands down the BEST Starbucks experience I’ve had in Springfield — and I’ve been to almost every one in the city. Jay and Alex are absolute stars. I came in with a 5-drink order and not only did they knock it out quickly and accurately, but they did it with incredible energy and kindness, all while juggling their closing routine like pros. Their efficiency and attitude truly stood out. As a self-proclaimed coffee connoisseur, I can confidently say this location tops the rest. Jay T. and Alex, y’all make this place shine!
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Andre Lewis
I get Starbucks everyday all over the country and today at this location they attempted to charge me an additional $4 for Steamed Oat Milk on the side instead of in the coffee. Crazy……
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Algenis Roman
Great place to live near, way better service and friendly staff than the Dunkin near them!
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Julesss
This was my fave Starbucks till one girl ruined it for me. Coming from a funeral asked for a remake and she made my life so hard with 21 questions, used to brag about this Starbucks, some people shouldn’t be in customer service. You never know what someone is going through; make someone’s day brighter not harder.
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Marissa Quinn
Staff is rude and loves to talk badly about customers right there in front of you. It does not matter what you do, how polite you are or how much you tip. Every time I go in the batistas are rude and act like I am inconveniencing them. Madison is rude and stomps around grumbling and will stop working on your order if you upset her. There is one just one lovely gurl who is in culinary school. She is kind and has lovely customer service. The manager is also nice. That’s it. The rest stand there a complain while you wait for your order. I have a very stressful job. I don’t need attitude for ordering coffee. I spend fair amount of money 2 to 4 times a week never less than 10 dollars and ALWAYS TIP. Sometimes if I am.short I will go back and cash tip on top of my online tip. I know it sounds silly but I was really embarrassed and actually my feelings were a little hurt because this was MY Starbucks and now I have to find a new one. It sucks but I can’t go back.
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Cathaleenp
The fact that everytime I have gotten my stuff in drive thru and it seems like the person never does the cash right I’m always short changed it’s like I can never do cash again because the drive thru cashier does not know how to correctly count money. From now on I will only do a card as I’m tired of telling the store over and over my issue. On top of that when I try and talk to them it’s the only attitude and no I am in no way in a bad mood or nasty with them . Please Starbuck make sure your cashiers actually know how to count money it’s ridiculous. Thanks
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Jennifer
This is a great new location, right by the Connecticut river. The times we have been it hasn’t been busy and we don’t have to wait long for our orders. We like having the option to sit outside, and you can even cross over the bike trail and sit by the river and enjoy the view.
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