4.0 – 37 reviews • Coffee shop
Come on in, stay awhile at our welcoming Starbucks coffeehouse in Wilbraham. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
✔️Breakfast ✔️Dine in ✔️Take out
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I Cas
Alexxxx is my guy he knows my order and its always friendly no matter how busy he is he always acknowledges us and says Hi…the girls are sweethearts always waving and saying Hi with a smile. The atmosphere is awesome nice and quiet. Very nice staff. You also have to take into consideration becuase of one bad employee or one bad situation u shouldn’t blame the whole store or every employee.
… moreLiz P
Entitled staff. Yes, napkins and a bag should ALWAYS be a given when someone orders food. We pay a premium for your products. The least you can do is: a. Not make us repeatedly ask and b. Not be snarky about it. I’ve always been a generous tipper but that has stopped. If you don’t think customers deserve a napkin with their food, then you don’t deserve a tip. You don’t get to benefit from my generosity when you are THAT miserable that you would begrudge someone a damn napkin with their food order. Young brunette at the window didn’t even remember what I ordered by the time I got to the window. Made me repeat my simple question over and over again and had an entitled, snarky attitude.
… moreKelly Miller
They gave me the wrong drinks I was picking up for co-workers. When I returned after waiting in line forever, manager was only willing to replace with correct drinks but I had to let him peel off the label to prove their mistake. He refused to give me credit for the other 2 drinks I didn’t return because I it’s hard carrying 3 drinks. He wouldn’t upsize or offer anything for my inconvenience and their mistake. Nasty. That’s not how you treat loyal customers!
… moreilona gavel
Starbucks never disappoints! Friendly staff, cozy atmosphere, and consistently delicious drinks. Perfect spot to relax, work, or grab your favorite coffee on the go. Highly recommend!
… moreAbbey Pronovost
I normally go to Starbucks for the refreshers, and it’s always an enjoyable experience! The staff was so kind and delivered our drinks quickly. Their ice is also a highlight in their drinks! Definitely reccomend!
… moreVero
I love going to this location. It’s always clean and fast. I am disabled and their staff makes me feel welcomed. Especially the manger Noah. He didn’t hesitate to help me while of at the store. He makes me feel safe and valued. Thank you for hiring a Noah and staff ❤️
… moreRobert Schultz
The Starbucks in Wilbraham consistently has the best staff and service
Today Dorian made our drinks and as always they were perfect
We visit pretty much daily and have never been anything but completely satisfied
… moreShelby Smith
This Starbucks location is honestly the most frustrating one I’ve been to. The line was insanely long , I waited over 20 minutes, and no one seemed to be in any kind of rush. When I finally got to the window, the employee didn’t even acknowledge me properly. No greeting, no apology for the wait, just a rude attitude like I was bothering them.
To top it off, my drink was once again completely wrong. I order the same iced drink every time, and it’s never made right. It’s always super bland and watered down, like they forgot half the ingredients. I’ve given this place more than enough chances, but I think I’m done coming here.
… moreJohn O’Neill
I had the pleasure of visiting the Starbucks in Wilbraham on 12/18/24, and once again, I was reminded why this location stands out. Every visit has been exceptional, thanks to the welcoming and accommodating Baristas who consistently go above and beyond to make customers feel valued.
Today, Noah was especially welcoming, but he isn’t alone in creating this outstanding environment. The entire staff deserves recognition for their friendly demeanor and dedication to excellent service.
Not only has the service been top-notch, but the accuracy of my orders has also been impeccable—spot-on and exactly as I requested every single time.
I highly recommend this location! While I can’t guarantee that every visitor will have the same experience, I feel confident that the team here makes every effort to provide the best customer service possible.
Thank you to the amazing staff at Wilbraham Starbucks for your continued excellence and positivity! Keep up the awesome work!
… moreDave Scott
This is the best experience I’ve ever had at a Starbucks. The coffee and the food were great, but there’s no surprise there. What really impressed me was the staff member who took care of me. She was so incredibly pleasant and kind, and also very helpful as well. There’s another Starbucks that’s closer to my house, but I think I’ll drive the extra mile or two to go to this Wilbraham location from now on. Just a warm, welcoming, pleasant experience this morning.
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