Chelynn Gillmor
While my regular Starbucks was having some pipes fixed I started to go to this one which is literally less then 10 blocks away from my normal spot. I went there 3x and EVERY SINGLE TIME they got my order wrong which its not a difficult one. Java chip frap. That’s it. But I got something completely different from my drink and each time it was more wrong then the last somehow.
… moreleila gary
We began frequenting this Starbuck’s a couple of weeks ago. Workers are always friendly and courteous. It’s clean and has a good atmosphere. I have been to other Starbuck’s during this same time frame and most have had friendly, courteous employees. I don’t like leaving bad reviews but at one of the other ones we went to, one person only had a rude attitude. It was like they really didn’t want to be there/working. Everyone has a bad day so I won’t put which Starbuck’s that one was. This one though is our “go to” Starbuck’s
… moreTerry
I like to come here in the afternoons to get work done. My caramel macchiato was made perfectly but the lady at the register was very rude about my customizations and she wasn’t even the one making the drink. After I get my drink and I’m doing work at the table close to the espresso maker I hear the older lady who took my order and a young worker talking. The young girl says that she needs to be treated with regular human decency or she would leave (while on the verge of tears) the older lady with glasses and short brown hair told her to get out. It was very disappointing to see an adult scream at a teenager in a work environment like that as a manager myself.
… moreJoy M
they were out of strawberry syrup for the strawberry shortcake frap I was going to order. the substitute was sufficient, but I wanted my strawberry drink today.
Also the vibe would be better if they played EDM music instead of what they were playing
… moreChristopher Arnold
Loyal customer fed up.
I’ve been going to Starbucks for over twenty years and I’m fed up with how awful and inconsistent the drinks are. I just hit my limit today. I had a drink remade twice and finally just asked for a refund. The drink was made three times and tasted completely different every time they remade it. “Mocha,no whip” came as;
1) Seemingly no coffee or flavor. Just sugar milk.
2) Just straight up burnt coffee with milk and no flavoring.
3) Made with whip even when clearly stated “no whip” on the drink ticket and also doesn’t much taste like chocolate. Chocolate adjacent.
How does this happen? Bad training, bad supervision or inconsistent ingredients? No idea but this is a COMPANY WIDE problem. Every location is like this now. Twenty plus years coming once or even twice a day. Gone. Not coming back to Starbucks. I’m not even going to get my free drink. Just gonna delete that app outright.
… moreBlue Star
It’s a store where some of its employees truly need to stay home and never work at Starbucks again. The miserable attitude of the supervisor and some employees makes it seem like the corporate office really needs to pay more attention to its stores. Several baristas aren’t very willing to remake what you order, even if they’ve made a mistake.
… moreFranky Domingo
Starbucks has been my go to since it opened in the 70s and this location is no different. My (ex)wife and I frequent this location. However I have an incident I thought I’d share. I always order my usual black coffee with no cream and as I took a sip I realized some cream had been added. I went up to the counter and asked if this was a mistake and an employee, who’s name is lost on me, but I believe was Dean, Diana, Diane, or something of the sort told me to “buzz off” and when I protested, she rounded the corner and attempted to football tackle me with the force of an NFL Defensive Lineman. Luckily my football experience from back in the day saved me from a brutal hit from this Dean, Diana, Diane, individual. Just a warning to the fellow Starbucks enjoyers: this individual has a look in her eyes that could make God himself leave a one star review, BEWARE. The coffee with cream was still pretty good though. My (ex)wife complained about her coffee, but what can you expect
… moreAvery The Queen
My mocha was made very well however I witnessed an older lady scream at a younger worker until she ran into the back sobbing. I hope this isn’t the regular atmosphere in this Starbucks because it was very disheartening to see. I found out her name was Diane and this was common after talking to another worker. This isn’t the environment I want my local starbucks to be curating.
… moreKhloey Summers
My mom passed away from cancer 2 weeks ago. I went back to work this week and getting out of bed was incredibly challenging each morning. To my surprise, each coffee I got this week had something encouraging written on the cup by one of the baristas. I never mentioned anything about my situation. I hope they know how much kindness towards strangers can actually change lives. The words of encouragement got me through my first week back. Thank you to the team here – you don’t know how the little things make such big impacts. Started each day this week feeling good because of your small acts of kindness. Cheers
… moreBill Zimmerman
Disappointed in the Starbucks lately, with increasing prices of the bakery items and the corporate disregard for unionization for the employees that work hard. I will eventually stop going and remove the App from my phone. Sorry, $2.25 for a mini vanilla scone is just getting out of hand! 🙁
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