Rikiya Cheaves
it’s very nice in here and the drinks were good. service was good. however, there are flies all over the food displays, which i know occasionally some display treat are used to give to costumers. just a little disgusting and should be taken care of.
… moreS Lynn
Caramel ribbon crunch is my favorite so far. Another good one is ice white mocha, with extra sweet cream foam and extra caramel drizzle. If you are a caramel fan these are the top two!
… moreRozalee Negron
ABSOLUTELY TERRIBLE. they don’t know what light ice is. they rush and tried to make 2 drinks at once and one has light ice but the other has ice to the top. Unacceptable. and they seriously charge extra for light ice? disappointing. It took me 3 sips to finish.
… morestephen scales
Horrible service at Starbucks in Whitehall short staff I understand but not saying anything personally or when entering the store, no some drive through person not a counter person that could nicely let everyone know say it but the lady in the drive through while 10 people already waiting and people in line she yelled 20 minutes wait because it’s just 3 of us instead of just politely saying hi guys sorry we had some staffing issues and we will do our best to get your order taken and prepared sorry for the inconvenience I just don’t understand how people can be so ignorant and still expect a tip we tipped but I don’t know if the wife hadn’t tipped I don’t know if I would have only for the way it was handled amazing how a little politeness can go a long way we expect better Starbucks!
… moreRuthanna Hans
A great experience each time I visit. This Starbucks location is on my route to work so I stop by 1-2 times a week. Each time I’m greeted kindly, the breakfast sandwich comes out warm and tasty, and my iced chai tea is perfect. I do an online order most times. I never have more than a 5 minute wait in the drive through line. Thank you for your great service!
… moreVince
Starbucks Review: Disappointing Experience
I recently visited my local Starbucks, and unfortunately, it was quite the letdown. Upon entering, I was met with a lack of acknowledgment from the staff. Not a single “Hello” or even eye contact was made as I stood in line waiting to place my order. Instead of engaging with customers, the baristas seemed more focused on their conversations with each other, which created a rather unwelcoming atmosphere.
When I finally got my turn, the service was painfully slow. It felt like an eternity just to order my coffee, and I watched as the staff continued to chat, seemingly oblivious to the growing line behind me. Once I received my drink, I was disappointed to find it was made incorrectly. It was frustrating to pay for something I didn’t want, and when I brought it to their attention, the response was lackluster and far from accommodating.
Overall, the lack of attentiveness, slow service, and careless mistakes made this visit to Starbucks a disappointing one. I hope this location can refocus on customer service and the quality of their orders, as the coffee itself and the brand promise are usually better than what I experienced. For now, I think I’ll explore other coffee options in the area.
… moreCHKhouri
Visit on 13DEC2025 (2:30 pm): Absolutely terrible attitude by one of the workers over there. She seems to be a manager and she’s always standoffish and mean to people. She talks to myself and customers in a very condescending manner. I’m not sure what management hasn’t addressed this issue yet and why they haven’t had a talk with her. In a previous visit about 2 weeks ago she was yelling at people and screaming people’s names in such a loud way that it was very uncomfortable to sit there. Im hoping I won’t have to deal with this a third time.. All the other workers are absolutely friendly and nice though ❤️
… moreNatalie Westring
This location’s order ahead wait times are terrible. Literally upwards of 20+ minutes. I am a frequent Starbucks customer and I only go to this location when my son has soccer practice nearby. I never have to wait nearly as long at any other location. Consistently long wait times.
… moreDoom Muffinz
The things are tasty, the staff are friendly, the atmosphere is nice & conducive to work on my laptop. The only problem here is the bugs… I’ve been visiting for 3 weekends now, & there’s been either 4 or 5 gnats in the food display container every time. As well as 1 coming by to say hello to me as I worked every time. Today was the first time I saw an actual house fly. I get that having fly paper with bugs stuck on it may seem gross, but at least put a bunch out overnight until they’re all taken care of I don’t have the reaction speed to swat these gnats.
… moreShannon Doyle
Good space though the workers could be better. They were too busy talking to friends that come in on their day off, and not even acknowledge anyone waiting to be waited on. No one would even look at me as I stood at the counter. I only order a sparkling can of water, so it is always an easy order. They could take the time to talk to friends but didnt have the time to wait on me and take my money. Priorities are a bit backwards. Good help really makes a location great. They were cursing and complaining. Being a business owner myself, I was not impressed.
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