Squares Pizza Pub is your neighborhood destination for delicious Detroit Style pizza, stuffed salads, craft cocktails and good times! Catch a game on one of our many giant TVs, catch up with your friends over an Aperol spritz or enjoy a date night with your hunny! We’re serving up fresh, flavorful meals in a fun, welcoming atmosphere!
Address and Contact Information
Address: 1048 W Army Trail Rd, Bartlett, IL 60103
Phone: (630) 855-3978
Website: https://www.squarespizzapub.com/
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SQUARES PIZZA PUB
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Reviews
We also picked up a Caesar salad and a Caprese salad, both fresh and well done. You can tell they care about every detail. Square Pizza Pub is clearly a hopping spot and definitely one to check out whether you’re dining in or grabbing it to go.
I was at Square’s Pizza on the soft opening night of August 21. When I walked in, I was asked if I had a reservation, I did not. I was told that this night was by reservation only. I said that’s OK, I’ll just leave. The hostess said “There are seats at the bar, you can sit there”. There were 6 to 8 open seats at the bar. It took more than 10 minutes before anybody came to ask me what I would like to have. I ordered a small pepperoni pizza. I waited over 1-1/2 hours for my pizza. I ate half of it, good but nothing to write home about, and asked for a box to go. They put it in an Atlas Chicken sandwich box, no big deal. The bill was $16 with 50% off making it $8 which, in my opinion, it was an $8 pizza. When I got to thinking about it, I said gee, allegedly, these other people paid a $10 reservation fee to get, as an example, a $16 pizza half off which made it $8 plus the $10 reservation making it an $18 pizza which is two dollars more than what you would spend normally. Seems like a little bit like taking advantage of your customers. This was also stated to be friends and family night in their advertising. I’ve never known anybody charge their friends or family a $10 reservation fee to test their product and services, just really doesn’t make sense to me but it’s not my business. Why would you charge your friends and family to test your restaurant and give you feedback. In any case, I wrote it off to start up pains and assumed it would get better. I would give it another chance down the road.
On October 11, I saw on the Internet where they were offering to go service, so I thought it was time to give them a second try. I called and ordered a small pepperoni pizza, 8” x 10” according to their advertising, at 4:30 and I got there at about 4:50 and it was sitting on the shelf ready to go. I would’ve preferred to have ordered it online instead of calling, but apparently, they don’t offer that yet.
When I got home, I opened the box and was immediately disappointed. 1) The pizza was severely overcooked with several of the pepperoni slices, having burned edges and the sides of the pizza along with the bottom being burnt. This was not cooked to the point that the cheese was caramelized, it was cooked to the point that the cheese was burnt to a crisp on the sides. We cut a little bit out of the middle and threw the rest away. 2) It was immediately obvious that this was not an 8” x 10” pizza. I measured it, it was actually 7” x 9”, see the pictures below, 21% smaller than what is advertised. I do not know what the size of the pizza was I got at the soft opening, but I know for certain that it was larger than this one.
On Tuesday, October 14, I went back and asked to speak to the owner who was not there, I spoke with A.A. instead. I requested a full refund based on the condition and size of the pizza I received. There was no comment from him regarding the fact that it was burnt in several areas, and he said that the size was due to shrinking. I have to disagree with the shrinkage statement because all four sides of the pizza were burnt just like they would be when they were up against the side of a 7 x 9 pan. When I showed him the pictures there was no question and he issued a refund while requesting that I send the pictures to him. I sent a pictures immediately and he confirmed that he had them. He said he would talk to the owner on Wednesday, but I never heard back from anybody.
You be the judge if you’re getting what you’re paying for. Their new ad says they will be having half-price pizza on Mondays. That makes the price reasonable. I may go back occasionally but only on Monday when it’s half price and then I would expect to get an 8 x 10 if that’s what’s advertised. I’m not asking for anything special, I just expect to receive what is being advertised.
Regarding the number of 5 star reviews, I would like to know if these are real customers or “friends and family” writing the reviews.
Decent tasting sausage
Made quick (maybe a bad thing lol)
The bad: thin as hell for a Detroit (I’ve had thin crust that is thicker)
Barely any toppings, each slice had maybe 2 tiny pieces of musrhoom
Undercooked and doughy and soggy
Waaaaaay overpriced considering the above 32 dollars for this pizza lol like yo whaaaaat?!?!
At first I thought 7.1 but after another slice this is like a 6.5 at best
They have some serious work to do cuz this ain’t it
Ar first
I paid $10 for a reservation for the friends and family and basically didn’t get any service.
Menu is
Finally got our drinks. We ordered a slushy, soda, salad and pizza
they were out of stuff (breadsticks)
we got the salad. All of us agreed it didn’t taste good.
Luckily, everything was half off that night because that salad was in no way worth the full price actually I don’t even think it was worth half price!
Food is served on some kind of what looks like a sushi board which is really weird. The salad had no serving tongs.
We never even got our pizza after being there almost an hour and then they were due to close at 9 o’clock, so we just said forget it
Also, if you’re wondering about the prices of the pizza being $34 for a large, the large is six slices the size below that is four slices which is $18 so for almost double the price you get an extra two slices it’s completely insane. The prices are out of line I think.
Clincher was we saw the cook in the kitchen, scratching his head over the food, and it looked like he hadn’t washed his hair since 1990 no hair net or gloves. See photo.
we also saw The same plates that we are being served on (those sushi boards), not washed, but wiped down with a rag and then reused and then they’re wiping the counters with it as well so they don’t wash the dishes that you’re eating off of (see photo)
seeing both of that and then no service we decided to say forget it and we wanted to leave
at which point yes I did say something.
I understand they weren’t fully open which clearly they were not ready to be, and they comped the salad and the two sodas and the slushy which tasted like NyQuil and we left and I would never go back.
As you can see the table behind us also had no drinks and they were there way before us and I don’t even know if they got any food
by the time we left they did not