Soup Shop

  4.2 – 376 reviews   • Vietnamese restaurant

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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Soup Shop 90280

Hours

Friday11 AM–12 AM
Saturday11 AM–12 AM
Sunday11 AM–12 AM
Monday11 AM–12 AM
Tuesday11 AM–12 AM
Wednesday11 AM–12 AM
Thursday11 AM–12 AM

Address and Contact Information

Address: 5840 Firestone Blvd #102, South Gate, CA 90280

Phone: (562) 302-0343

Website: https://southgate.ordersoupshop.com/

Menu Photos

Order and Reservations

Order: Order online

southgate.ordersoupshop.com

Photo Gallery

Related Web Results

Soup Shop – South Gate, CA 90280 (Menu & Order Online)

Online ordering menu for Soup Shop. Welcome to Soup Shop. Our menu features Pho Chicken Breast, Pho Chicken Thigh, Pho Brisket, and more!

Soup Shop – Vietnamese Noodle House

Anaheim (St. College/Lincoln), California · Anaheim (Euclid/Ball), California. OPEN UNTIL 1:30AM DAILY · South Gate, California. OPEN UNTIL 12:00AM DAILY.

Soup Shop: Home

Online ordering menu for Soup Shop … South Gate, CA 90280 · (562) 302-0343 · Order Now. A. Apple Maps. Legal. Euclid St …

Reviews

Conor Mcgregor
1-Star Review – Discrimination on Christmas Eve

I have been a regular customer at this soup shop for over a month, dining in many times and always tipping well. I never had issues until Christmas Eve.

When I arrived, an Asian male staff member refused to seat me and told me to order takeout instead, even though tables were available. I ordered takeout, then politely asked if I could dine in using a disposable bowl. One staff member agreed, so I sat down.

Shortly after, the restaurant manager (Vietnamese male with an earring) came over and told me I had to leave immediately, saying that anyone using a disposable bowl must leave. I calmly responded that I was happy to re-order dine-in and use a regular bowl, fully following their rules.

At that point, instead of resolving the situation, the manager panicked, raised his voice, and yelled at me to get out. His behavior was aggressive, unprofessional, and humiliating. It became very clear that this was not about bowls, but about not wanting me there.

What makes this worse is that we are the same race, yet I was treated with open hostility and disrespect in front of others—on Christmas Eve of all days.

This was a clear case of discriminatory treatment, poor management, and a complete lack of basic respect for a paying customer. I left feeling shocked and embarrassed.

I’m sharing this so other customers are aware. A restaurant should treat everyone equally and professionally—especially regular customers.

update:
Response to Owner

Your reply is misleading and does not reflect what actually happened.

I did check in, waited, and was seated by a staff member. I did not force myself to sit down. If seating was restricted due to capacity, I should never have been seated in the first place.

After I was already seated with staff approval, the manager came over and demanded that I leave immediately. When I calmly offered to re-order as dine-in and fully follow your rules, that reasonable solution was refused, and I was instead yelled at to leave.

This shows the issue was not a clear or consistently enforced policy, but a decision made after I was already allowed to sit. If a policy exists, it must be applied before seating, not enforced aggressively afterward.

Saying this was “based solely on fairness and capacity” does not align with the actual sequence of events. Customers are not responsible for internal miscommunication between staff and management.

I stand by my review.
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ip
I was really excited to finally try this place, but unfortunately, there was a bug in my Pho. I went up to the cash register to discreetly show an employee and avoid making a scene and the manager was called. He apologized and said he’d waive the price from my table and then he said I could leave the restaurant now? Honestly, it felt like he was dismissing me from the establishment, and I was confused that he didn’t offer a replacement bowl as restaurants typically would do, just waived the fee. I had barely even eaten any of the food before finding the bug and felt rushed to leave after that & as if he were kicking me out by saying I could leave now. Obviously, anyone eating at a restaurant is eating bc they’re hungry…. Didn’t see a point in asking for a replacement meal when it wasn’t even politely offered as an option, so I just left w an empty stomach and disappointed in the experience overall.
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Priscilla Barraza
01/10/26 at 2:20pm In the past, I’ve had better experiences and better service. Unfortunately, they say this is how they serve it now, even though I’ve bought from them many times before and it was never served so sparsely. I even bought an extra side, but I feel like the quality of everything has gone down.
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Jen
I love how they offer a Pho Combination meal and the option of Rib bone that came with the meal. I would’ve rate it higher if they had offered bowl size options because not everyone wanted to eat a big bowl and I felt bad for wasting food.
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David “MrMadrigal_” Madrigal
Was greeted immediately after entering by friendly staff. The food was prepared what felt like immediately and it came out hot!
We ordered the brisket pho and the veggie one.
Bothe were delicious!
I also reckoned the garlic cheese fries!!!
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steve melgoza
Decent Pho and Great Customer Service! I had the Pho combination (Beef with tendons, brisket and etc) it wasnt that great due to the broth lacking flavor. I had high hopes due to the reviews. After tasting it myself I could tell most of the reviewers haven’t had an authentic/good Pho soup. This place is decent for the location and price.
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Prince Colin
My parents ate at this restaurant not too long ago and my mom ordered a soup to go. When she got home there was a literal bug (I believe a wax worm) in her soup. I tried calling the place to let them know but they’re not answering.
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Kathy Raya
I got the chicken thigh Phó and my love got a brisket Phó. It was amazing , the flavor was exquisite and the service was top tier . Would recommend
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Andrea Zamora
Loved this place, but from a couple months on it’s been going downhill. The service has always needed attention. My last couple
Visits I noticed the pho wasn’t that great anymore, today took the win tho. The quality of the meat was a solid zero. I ordered the combination pho. Brisket was nothing but FAT, there was only one piece of tendon and one piece of tripe, the rare meat was completely frozen up stuck together in a ball! No matter how long it sat in the not so hot broth it never cooked!!!! It was literally just RAW, not rare. And although I brought it up to the staffs attention my remark was just ignored. I put the fat and raw meat on a separate plate.
I have to agree with other reviews and say that the jasmine tea tastes like perfume.
Lunch hour tends to get busy so make sure you are easy to wait.
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Thomas Tran
We had a fantastic bowl of pho — absolutely loved it! The broth was so flavorful, there was no need to add Sriracha or hoisin sauce, which I usually do every time. Highly recommend!
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