
Hours
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
| Sunday | 11 AM–12 AM |
| Monday | 11 AM–12 AM |
| Tuesday | 11 AM–12 AM |
| Wednesday | 11 AM–12 AM |
| Thursday | 11 AM–12 AM |
Address and Contact Information
Address: 5840 Firestone Blvd #102, South Gate, CA 90280
Phone: (562) 302-0343
Website: https://southgate.ordersoupshop.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Soup Shop – South Gate, CA 90280 (Menu & Order Online)
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Soup Shop: Home
Reviews
I have been a regular customer at this soup shop for over a month, dining in many times and always tipping well. I never had issues until Christmas Eve.
When I arrived, an Asian male staff member refused to seat me and told me to order takeout instead, even though tables were available. I ordered takeout, then politely asked if I could dine in using a disposable bowl. One staff member agreed, so I sat down.
Shortly after, the restaurant manager (Vietnamese male with an earring) came over and told me I had to leave immediately, saying that anyone using a disposable bowl must leave. I calmly responded that I was happy to re-order dine-in and use a regular bowl, fully following their rules.
At that point, instead of resolving the situation, the manager panicked, raised his voice, and yelled at me to get out. His behavior was aggressive, unprofessional, and humiliating. It became very clear that this was not about bowls, but about not wanting me there.
What makes this worse is that we are the same race, yet I was treated with open hostility and disrespect in front of others—on Christmas Eve of all days.
This was a clear case of discriminatory treatment, poor management, and a complete lack of basic respect for a paying customer. I left feeling shocked and embarrassed.
I’m sharing this so other customers are aware. A restaurant should treat everyone equally and professionally—especially regular customers.
update:
Response to Owner
Your reply is misleading and does not reflect what actually happened.
I did check in, waited, and was seated by a staff member. I did not force myself to sit down. If seating was restricted due to capacity, I should never have been seated in the first place.
After I was already seated with staff approval, the manager came over and demanded that I leave immediately. When I calmly offered to re-order as dine-in and fully follow your rules, that reasonable solution was refused, and I was instead yelled at to leave.
This shows the issue was not a clear or consistently enforced policy, but a decision made after I was already allowed to sit. If a policy exists, it must be applied before seating, not enforced aggressively afterward.
Saying this was “based solely on fairness and capacity” does not align with the actual sequence of events. Customers are not responsible for internal miscommunication between staff and management.
I stand by my review.
We ordered the brisket pho and the veggie one.
Bothe were delicious!
I also reckoned the garlic cheese fries!!!
Visits I noticed the pho wasn’t that great anymore, today took the win tho. The quality of the meat was a solid zero. I ordered the combination pho. Brisket was nothing but FAT, there was only one piece of tendon and one piece of tripe, the rare meat was completely frozen up stuck together in a ball! No matter how long it sat in the not so hot broth it never cooked!!!! It was literally just RAW, not rare. And although I brought it up to the staffs attention my remark was just ignored. I put the fat and raw meat on a separate plate.
I have to agree with other reviews and say that the jasmine tea tastes like perfume.
Lunch hour tends to get busy so make sure you are easy to wait.