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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Roseburg, OR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1275 Ne Stephens Street for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
Address and Contact Information
Address: 1275 NE Stephens St, Roseburg, OR 97470
Phone: (541) 672-8161
Menu Photos
Order and Reservations
Order: Order online
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Sonic Locations in Roseburg, Oregon
1275 Ne Stephens Street. Roseburg, OR. Open until 12:00 AM. Drive-thru, Delivery, Online Ordering. Order Here. Learn More.
Location Details | Sonic
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Reviews
Janet Martin
As far as I know, this is a to-go only location, with no lobby to sit & eat. There’s a table or 2 outside, a drve-thru, and multiple carhop stalls.
For fast food, it’s okay. Employees are personable enough, my beef is w/their drink specials. They are not consistent, at all. One slushy fine, the next terrible.
This review is due to my ordering 2 of the Halloween specials (think blizzard), choice was choc or vanilla, and came with 3kinds of candy swirled throughout. At least that’s what the picture used to advertise showed.
They were lame. If id paid the$6.95 EACH, Id have returned them. (2 for 1)
Not choc or vanilla, rather a pale brown, and the little bit of candy sat on top. Nothing like advertised. Stick to the milkshakes, they are MUCH better!
… moreFor fast food, it’s okay. Employees are personable enough, my beef is w/their drink specials. They are not consistent, at all. One slushy fine, the next terrible.
This review is due to my ordering 2 of the Halloween specials (think blizzard), choice was choc or vanilla, and came with 3kinds of candy swirled throughout. At least that’s what the picture used to advertise showed.
They were lame. If id paid the$6.95 EACH, Id have returned them. (2 for 1)
Not choc or vanilla, rather a pale brown, and the little bit of candy sat on top. Nothing like advertised. Stick to the milkshakes, they are MUCH better!
Trish Gibson
I decided to hit the drive thru for a burger for lunch today, and it was absolutely disgusting! So gross I couldn’t even eat it! Then I spent the rest of the day trying to outrun the awful, rank smell of the stale grease from that so called burger, which permiated my clothing and my car before I could find a place to dump it.
I have never had such a gross meal from a Sonic before! I don’t believe any actual meat was used in the making of this burger, and I was inclined to believe that maybe they grilled up the box instead? Thankfully, I had ordered tots as well, and they were great so I had at least a snack for lunch.
Drive thru was efficient and very friendly staff, I must say, but I only eat out once a month and I am extremely disappointed that I wasted my one meal on this inedible disaster! I definitely won’t be back!
I almost never leave harsh reviews, but this experience definitely earned it!
… moreI have never had such a gross meal from a Sonic before! I don’t believe any actual meat was used in the making of this burger, and I was inclined to believe that maybe they grilled up the box instead? Thankfully, I had ordered tots as well, and they were great so I had at least a snack for lunch.
Drive thru was efficient and very friendly staff, I must say, but I only eat out once a month and I am extremely disappointed that I wasted my one meal on this inedible disaster! I definitely won’t be back!
I almost never leave harsh reviews, but this experience definitely earned it!
Kayla Vazquez
I came to sonic and went through the drive-through. There was a few few cars ahead of me, but nothing too crazy. I ordered the strawberry snowball slush with extra strawberries. I have ordered this a lot of times. Not only did I sit in the Drive-through For 42 minutes to get my drink But when I got it, it was not what I ordered at all. It had some kind of cookie or graham cracker chuncks in it. It wasn’t sweet at all. And it looked nothing like my drink. It looked like curdled milk and was very bitter. The lady at the window had an Attitude so I didn’t bother sending it back. I also ordered a unicorn slush that had so much flavor it was almost black. They didn’t have the unicorn straws and the drink was undrinkable. At this point I just left and waisted my money and time. I didn’t have another 42 minutes to reorder. I don’t know if I will be back after this.
… moreShane Huntley
Hot day decided to go to Sonic, didn’t take long to get through and get what we ordered (two Rt.44 dirty ocean waters) pull up to the window to pay and get our drinks. Window attendant hands me the first drink, perfectly fine, hands me the second drink and overflow of ocean water spills into my car and side of my car. Very funny and they did give me some paper towels to help clean it up. Drinks were great. Shouts out to Sonic!
… moreAmber
Spent an hour trying to get our mobile order, still left with the wrong order.
Ordered 9 drinks (I know that’s a lot) and 2 of the same cheeseburger with medium tots.
Waited over 20 minutes- which was all good since we ordered a lot. She came out with 5 drinks that were all clearly wrong and incorrect sizes. Told her this was not our order and she went back inside- no one came back. 10 minutes later I pushed the button asking for an eta and the response was “we’ve been looking for you, you said you were in stall 13” which we were….. she came back with the same exact order that was wrong. We had a total of 8 times a carhopper came to the car- just to get us 6 limeades, 1 Dirty Diet Coke, 1 regular coke and our food. We finally got the drinks- when we got home we found out the dirty Diet Coke was swapped with a regular, we paid for a medium tot but received a half filled small tot and no sauce.
Called the restaurant asking for a refund for the hour wait and bad customer service- the manager passed me to the General Manager who also could not help and said we needed to bring the receipt back to their location. After explaining it was a mobile order and we never got a physical receipt. She was able to pass the information to a 3rd party to start a refund.
Rough experience considering our order was a mobile and clearly laid out- 6 of the drinks were the same and it still took multiple times to get it right? I will definitely not be returning ♀️
… moreOrdered 9 drinks (I know that’s a lot) and 2 of the same cheeseburger with medium tots.
Waited over 20 minutes- which was all good since we ordered a lot. She came out with 5 drinks that were all clearly wrong and incorrect sizes. Told her this was not our order and she went back inside- no one came back. 10 minutes later I pushed the button asking for an eta and the response was “we’ve been looking for you, you said you were in stall 13” which we were….. she came back with the same exact order that was wrong. We had a total of 8 times a carhopper came to the car- just to get us 6 limeades, 1 Dirty Diet Coke, 1 regular coke and our food. We finally got the drinks- when we got home we found out the dirty Diet Coke was swapped with a regular, we paid for a medium tot but received a half filled small tot and no sauce.
Called the restaurant asking for a refund for the hour wait and bad customer service- the manager passed me to the General Manager who also could not help and said we needed to bring the receipt back to their location. After explaining it was a mobile order and we never got a physical receipt. She was able to pass the information to a 3rd party to start a refund.
Rough experience considering our order was a mobile and clearly laid out- 6 of the drinks were the same and it still took multiple times to get it right? I will definitely not be returning ♀️
Renee Jasnoch
Service takes a long time and there is no flavor in the shakes and slushes. Our shakes were more milky than shake like. Burgers look like someone has sat on them and the food is often not hot. More lukewarm. I’ve given this place a few chances but will not be returning.
… moreDalan
I went to this sonic and ordered a #1 in the drive through at 8:07pm. I sat in the drive thru for over 20 min and when I got to the window I stared at my food though the glass while the cashier made multiple drinks before acknowledging my existence a few minutes later. Once I paid and was handed my food I opened the bag and discovered I was given fries that were about the same quality as the ones that get lost between the car seats for a few weeks. Totally cold, rock hard, and dry.
I looped around to one of the stalls and pressed the button. After a few minutes a girl came on the speaker and told me the stalls closed at 8pm, so I told her I was just there to get a refund. She never responded. I pressed the button again and a guy answered and told me the stalls were closed. I told him I wanted a refund for waiting for over 20min and getting bad cold fries. He told me he was going to be right out. He never came out. I ended up sitting there for another 10 min wondering if I was going to get any service for my refund request.
I ended up putting my mask on and walked to the main entry with my food where I signaled to the guy in the back that I needed service. I told him the issue, handed him my food and drink and told him I wanted a refund. He said he was getting his manager and took my food inside. I watched through the windows as all of the employees tried their hardest not to look at me, like they were too scared to give some customer service. The cashier looked like he was slammed with orders while the girl behind him was just standing at her station doing nothing and the guy in the back was trying to avoid me. Nobody ever came out while I stood there at the main entrance waiting for 10 minutes.
I ended up going back to my car and driving to the ordering speaker in the drive though to ask if I was refunded for my order. He told me I was and I said thanks and left.
I will literally never go back to sonic. That was the worst service and worst quality food I have ever experienced at any restaurant. Here’s a picture of my receipt, I hope the owners use this information to improve the quality of the food and service.
… moreI looped around to one of the stalls and pressed the button. After a few minutes a girl came on the speaker and told me the stalls closed at 8pm, so I told her I was just there to get a refund. She never responded. I pressed the button again and a guy answered and told me the stalls were closed. I told him I wanted a refund for waiting for over 20min and getting bad cold fries. He told me he was going to be right out. He never came out. I ended up sitting there for another 10 min wondering if I was going to get any service for my refund request.
I ended up putting my mask on and walked to the main entry with my food where I signaled to the guy in the back that I needed service. I told him the issue, handed him my food and drink and told him I wanted a refund. He said he was getting his manager and took my food inside. I watched through the windows as all of the employees tried their hardest not to look at me, like they were too scared to give some customer service. The cashier looked like he was slammed with orders while the girl behind him was just standing at her station doing nothing and the guy in the back was trying to avoid me. Nobody ever came out while I stood there at the main entrance waiting for 10 minutes.
I ended up going back to my car and driving to the ordering speaker in the drive though to ask if I was refunded for my order. He told me I was and I said thanks and left.
I will literally never go back to sonic. That was the worst service and worst quality food I have ever experienced at any restaurant. Here’s a picture of my receipt, I hope the owners use this information to improve the quality of the food and service.
Raul Piscoya
Stopping for a drink but saw them mozzarella sticks and tots and had to grab a corn dog too.
They got my lemonade wrong but let me have it and gave me a new drink!
Awesome service!
I always try to stop at sonics on road trips glad I stopped here. Everything was delicious too!
… moreThey got my lemonade wrong but let me have it and gave me a new drink!
Awesome service!
I always try to stop at sonics on road trips glad I stopped here. Everything was delicious too!
William Dains
Rude staff that WILL mess with your food… Beware of this location!
Note: I didn’t ask to remove anything, and this is what they gave me. The chicken is hard as a rock too, completely over cooked and not even edible.
… moreNote: I didn’t ask to remove anything, and this is what they gave me. The chicken is hard as a rock too, completely over cooked and not even edible.
Coral Moselle Kuykendall
We put in an order in the app and put it in for stall #2. Someone came out to us and asked if we were a doordasher and when we said no, he went back inside. We waited for nearly an hour. We know we could have gone up to the window sooner, but figured out food would be brought out soon seeing as we were twh ONLY vehicle there. Nobody in the drive through, no other cars in any of the other stalls until a doordash driver pulled up.. Eventually, someone picking up a doordash order did come and ask us if we had been waiting for very long, because she had also been waiting for quite some time. She had to walk up to the drive through window to get her order. My boyfriend also had to walk up to the drive though window to get our order and when he did, he was told “sorry, we didn’t know where you guys had went.” Didn’t know where we went? What? We were sat in the same stall for over an hour. How hard is it to look and see that there is an unclaimed pickup order and a single car out there and put two and two together? The tater tots were soggy, food like warm, drinks melted to the point that they had to be remade, but they only offered to remake one of them. No apology, no coupon, no comp, no free item. Nothing to make up for the fact that they simply just left the food sitting there because they couldn’t be bothered to look for a car.
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