3.0 – 1,581,581,581 reviews • Fast food restaurant
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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Carlsbad, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 827 South Canal for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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CARLSBAD, NM (W PIERCE) – Sonic
Here at SONIC Drive-in located at 2309 W Pierce, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry Limeade …
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Reviews
Ky’Iana Collins
UPDATE: Went back tje next day and they redid my order. Forgot to get the managers name. But. He was very nice and understanding and the food was fresh and delicious. So, i think the people the day before just werent having a good day.
I ordered my food through the app. I got a kids corn dog mean and a double smasher burger meal. Both were gross. Smasher mean was dry and the buns burnt. Asked for mayo + ketchup, they just put Hella mayo on it instead. The kids corn dog and the fries were literally overcooked or probably just old. Because I could barely bite them myself. I was wondering why she didn’t eat the fries. The corndog was literally so small and sad. I get it’s for kids but goodness. Do better. Because the only thing worth it in what I bought was just the drinks. That’s it. Just not it at all. Oh and I ordered it on the way here which was only 4 minutes away. Got here and still had to wait another 10 minutes before I got my food. Mind you it was empty when I got here. Also, none of it was got or remotely warm when I got it. So it was just dissapointing
… moreM. Rome
Pulled into a stall, pushed the button. Waited 15 minutes. Pulled out, went to the drive thru. 2 employees were behind the building amidst a mess of boxes, and just chatting away… After being told their slush machine was down. And they didn’t have something else on the menu, decided to go elsewhere. After 2 or 3 denials of requests…I was don’t. They need to fix their equipment. Or hire people that can handle the headsets and switch from stalls to drive thru. Smh. 1 star, and lucky they got that!
… moreAndrea Smith
The service here is terrible. We placed an order online and waited 25 minutes but never got the order. Went inside to talk to them and they were not cooking anything. 3 employees were doing nothing. There were a lot of customers but no one was working at all. One girl said that the 2 others had just taken a break. It was lunchtime. I asked for a refund which I never received. On the app they just completed my order as if I had picked it up. Don’t go here! You will NOT get your food! No one will help you!
… moreEric Zetto
Heed these reviews. Avoid this business. You’ll waste an unacceptable amount of time waiting for food that will be very disappointing.
Sun. 12:50AM. I waited 20 mins for them to clear the four cars in front of me. When I finally pulled up to the pickup window, I was the lone customer in line. Despite this, I waited another five mins for a chicken sandwich and a milkshake.
The chicken sandwich was tough and unappetizing. The patty appeared gaunt as if it had been sitting for ages and the buns were lifelessly flat. Regrettably, I was forced to dispose of it after a mere two bites.
One may assume with wait times this long the food would at least be made fresh, but it’s simply not the truth of the matter.
I’m completely nonplussed by the level of incompetence displayed within this restaurant. Keep your distance.
… moreDavid Smith
Definitely not open 24 hours, at least for anybody that goes to the drive through expecting to order something, you’ll get absolutely no service.Even if somebody’s there , they will state that they are closed
… moreJavier
They can’t get the simplest order right, first time I asked for the #1, the double meat, I wanted everything just no cheese and no onions. I got my order and it had cheese and onions. Second time I asked for the same thing and I got a dry burger with cheese. I will never go to this sonic location ever again. They can’t follow instructions or they just don’t care how they prep your food. Never again ……..
… moreVickie Arnold
Ask and paid extra for a sausage burrito with extra sausage, easy egg, and add jalapeños. It came with too much egg regular amount of sausage and a ton of jalapeños. They just made it with normal amount of sausage (even though I paid for extra) more than plenty eggs but they did add jalapeños (honestly that’s the only change I could find from a regular one) tooo many peppers. Really disappointed. I order these all the time but I know when I get cheated and that’s how I feel today. I have NEVER finished one of these burritos at one sitting but I did today because the extra sausage was NOT there. I guess I will have to open it up and make sure before I move out of the line. Bottom line super disappointed!
… moreBryan Mckissack
Been there three times still haven’t got any food. First time they had no cooks, Second time order food it took over 30 minutes. Nobody came out with anything so I gave up third time go through the drive-through order food get to the window go to pay in their card. Machine doesn’t work so they can only take cash. I had eight dollars my total was $9.10 he would not take the eight dollars even though they already made my food at 4 o’clock in the morning before I go to work has to be the worst sonic in America.
… moreBrice Oliver
I placed an order online not realizing I had placed in the wrong location. That’s on me, but I called 9 times immediately after placing the order to cancel it before it got made and they refused to pick up the phone. So now I’m forced to pay for that order and now the one at the right location.
… moreDanny
Ordered online. Gave me an ice cold All-American Hot Dog. Gave my fiancé food poisoning. Would not recommend!
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