Mckayla Crouch
This isn’t the first time I’ve ordered a supersonic burrito and got a super tomato burrito instead. No sausage, just a pile of tomatoes instead. If im paying for a supersonic burrito, then I better get one. Im not usually one to write bad reviews but this is ridiculous.
… moreMarnie Peterson
The guy “Coner” that took our order had an attitude. Didn’t inform us that they are short staffed. Pushed the button again and got attitude again and the person was muffled, informed the person that no payment option came through on screen. But we waited 30 mins for our 2 milkshakes. There was 2 sets of vehicles that got here after us and got their stuff before us. Once we got our shakes the guy didn’t apologize for the wait or apologize at all. Just told “here you go” no smile or anything and walked away. No spoons or napkins with our milkshakes. Also haven’t had any taste of chocolate or brownies in the Peppermint brownie bark milkshake.
… moreTimothy Benjamin
I have never been treated so poorly from a fast food employee let alone the manager. I stopped by Sonics to get dinner for my family and they forgot my wife’s chiken sandwich. I called ahead to get the forgotten sandwich ready when I arrived and told the the stall I had parked in. After 10 minutes of waiting I called again to find out what was taking so long and the girl who answered just said he is heading out now and hung up on me without anything else said. No apologies for forgetting the sandwich, no apologies for the long wait, nothing. Now after having to drive all the way back to get the missing sandwich I have to come home to cold fries, a cold soggy burger, and a watered down drink. She even sent the drive through guy out with some card without any explanation of what was on it or what I am supposed to do with it. Absolutely poor management and poor customer service.
… moreJaquilyn Janousek
Seems the service here just keeps getting worse and worse. The last three times I’ve been here I’ve been met with poor attitudes and a lack of custo.er service skills. Tonight I didn’t even finish placing my order. I just told them I was going somewhere else. I’ve worked in customer service for 20 years both as a worker and a manager. This would never be acceptable in any workplace I’ve been employed with! I hope you get this fixed fast!
… moreAshlyn Heindel
If I could give no stars I would. Ordered two small blasts, and we received a cup full of soft serve ice cream with a single spoonful of toppings on top. (A spoonful is a generous measurement in comparison to what we received.) disappointing. Won’t be back.
… moreIma Honestee
I’ve never been to this sonic and I don’t usually frequent them. The service here was amazing! We went for happy hour and got shakes. The young lady who brought us our drinks was awesome! She was super sweet and went above beyond! She deserves recognition. The type of service we got you can’t even get at a nice sit down restaurant. (I didn’t catch her name but she is 4 months pregnant. Just fyi for store management). The shakes were great and the setting was nice with the sun setting behind the hills.
… moreArielle Sargent
I love getting a supersonic burrito before class. Always delicious, Amberlyn is always friendly, quick and gets my extra salsa. Store looks great and other food I’ve gotten was also delicious. 10/10 would recommend.
… morePatricia Hays
Thanks a lot never fails every time I ask for sandwich without onions and sauce you put massive onions on the damn thing Then to top it off both meals were cold and went to the trash. I guess that’s the way you work. Won’t be back this time for good. Horrible service.
… moreJared Thurber
Stopped by for some happy hour slushes. The perfect way to take the bite out if the heat. They have so many flavors to choose from and you can even add candy. Best slushes in town, and you can’t beat the price for happy hour – all drinks 1/2 off!
… moreron lopez
Total lack of caring, during food preparation. Order the fritos wraps. I understandnif they are $2 but come on put some chill and fritos in the wrap! ( we added the sour cream and jalapeños at home) they charge to much!
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