For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Colorado Springs, CO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9743 Federal Drive for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
Christine Bonveno
I ordered a cheesy bacon sonic stack and this is what I got. A gross looking egg, some bacon, and cheese. Its not even breakfast time like WHAT?! Not to mention I waited in the drive thru for like 10-15 minutes and it wasn’t even busy. All I ordered were 2 burgers, not even any drinks or sides and they still took forever and didn’t make the right thing. Other locations are way better.
… moreLeAnn
I am so sick of this location. I got a sweet tea and I constantly get water with a hint of color and no flavor. I’ve tried talking to the staff about it and just get “that’s how it’s made” or “go somewhere else then” with a side of major attitude. SO today, when I got the exact same thing I didn’t bother bringing it up again, I just went to another location with it and asked them if this is right and he looked APPALLED when I showed him what they gave me. It’s tea. It’s not hard to get right.
… moreAshley Rodriguez-Nunez
I have been coming to the store always placing a mobile order ahead of time (before leaving my house, 5-10 minutes away) and usually always waiting additional time for a single drink, RT44 Iced-Tea. If I park in there designated mobile pick-up spots, I can sit there for an 15 minutes because they bring the drink out (I’ve timed it, multiple times). If I go through the drive through, no one runs it out like they use to.
Honestly an inconvenience but I’ve dealt with it, but today after waiting through the drive through for 10 minutes, to then be given the wrong drink, I parked and knocked on the door as the drive through lane was still long. Nothing, knocked a second time. Still nothing. The third knock I knocked hard, trying to give the benefit that maybe they weren’t hearing it. Finally someone came over and I explained the wrong drink. The manager then came over telling me not to knock on their door, I told him I was just given the wrong drink, and no one answered the first 2 times I knocked. He was still more upset that I was standing there saying I should have gone through the drive through. I told him I just spent 10 minutes there and the line was still past the speakers. He got upset and walked away. My drink was fixed. And I parked to respond to a message.
The manager did eventually come out and apologized, explaining that he was unaware that I had previously knocked, and that the drive-through line was still that long and that he should not have reacted the way he did I explained my frustration which he genuinely did seem to care, an explained new management taking over. Hopefully they can get a little more urgency put in the way orders are coming out and how situations like this are handled.
… moreShawn Morrison
If I could give it zero stars out of five I would. I ordered 3 overpriced and mediocre shakes. One chocolate, one Oreo, and one cookie dough. Chocolate shake is not mixed together, Oreo shake had no Oreos, and cookie dough was half empty. And the cherry on top is when I asked for a cup of water to add onto my online order, the man working the drive through said that would be an additional charge…. For a cup of WATER. Never again will I go to this sonic. Fix your store.
… moreDesiree Spedilari
Was not/is not that busy, have been waiting for 30 mins. Finally got my food, nothing is hot/fresh, no sauce at all despite things coming with sauce (like syrup for French toast sticks) and paying extra for extra of them. The car next to me had a lot of problems wrong with their order as well. Really disappointing when sonic is already a dying brand. SAD!
… moreDavid De Groot
Well…I didn’t think I would ever have to do this but I feel the need to warn others to keep them from the same experience. A week ago, I ordered food through their app including shakes. I get there to pick up the food and am informed that their ice cream machine isn’t working. Hey…no problem…Sonic is now as reliable as McDonald’s…we get it. But because of this, I ask for a refund. I was informed by the employee that I needed to contact the website since my order was through the app. Understandable. What ensued for the next two weeks was the epitome of dealing with the mentally challenged: multiple of the same requests, trying to offer less than the value of the items, new people getting involved without a clue of the existing situation. Eventually, I was given a refund after 2 weeks. Then, I decided to give them another chance since I didn’t feel it was the workers fault. This time they decide to just not put a burger patty on the sandwich. I double-checked to make sure I wasn’t stupid enough to remove the meat from my own burger and it turns out that I did not order a burger without the patty. So much to my disappointment I have come to the conclusion that this location is not worth the trouble you will encounter. So just got to Shake Shack, Whataburger or In N Out. At least there, those places know how to treat their customers.
… moreOlive Varrick
So a clump of something was at the bottom on my drink today. Called and no one seemed to want to talk to me about it. I asked if there was an email i can send a photo to. Manager said no way to send anything to them. No way to look up my order. No fix. Didnt even care to help me figure out what this could be or assure me that they will keep things more clean or anything. The pictures attached show it. Is this beef? Is this a bug? And booger? Like what is this and why is it in a slushie and why does no one really care or want to resolve this??! This is disgusting…
… moremichy
Guy was rude at the drive through and came in with an attitude. After that they didn’t even mix our sonic blasts. We were nice as well when we spoke to the guy. I’m not sure what his problem is, not coming back here what a waste of money. Kind of want my refund.
… moreIvyie Moreschi Richmond
One of the nicest Sonics we have been to in town, the service was beyond great, everyone was extremely kind and attentive. We spoke with the GM Chrissy, she was an absolute sweetheart. We let her know how we felt about our experience. This will most definitely be our go to sonic in the future Thank you to the team at this location for the wonderful experience and kind hearts!
… moreM. Dasher
Waited 25 minutes after my pickup order showed completed in the app. Tried to ask if our food had been missed at the drive thru speaker and no answer for 5 minutes. Employee finally came out with our food and said orders had been on hold, so not sure why they marked it as complete.
Both workers I saw seemed stressed and overwhelmed—if it costs 40 bucks for lunch and an ice cream, why are you so understaffed at noon on a Saturday?
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