Amanda Mariee
I have previously had less-than-satisfactory experiences at this location due to long wait times and receiving food that was cold. However, my visit this morning was a significant improvement. Diana provided outstanding service and managed the line efficiently, ensuring that all vehicles were served promptly. It was a very positive experience, and I truly appreciate the excellent customer service she delivered.
… moreCorina Davila
Man the food was so good the service that give me the food takes less than 10 minutes
… moreMarciala Juarez
You can tell the staff are not trained properly. They are young and unsure of themselves. Not all of the stalls work and they take awhile to answer the speaker system they have in place. The manager was unavailable and when asked for a number, the employee gave it, but said there was no point because she keeps her phone on do not disturb and even they can’t get a hold of her.
… moreSherrie Wky- koepke
Since I’ve moved to big spring Texas from Colorado then Arizona I had to get used to being told we are out of chicken at chicken restaurants and listening to teenagers chat it up while there’s lines so long. Well I will tell you this… This location try represents their brand with diligence and smiles . It’s usually a long wait to get your food but the last few times it’s been super qwik and the orders never been wrong which is so frustrating sometimes. But these employees do their absolute best. I hope the change the credit card feature to allow us to tip more. Most people don’t even care about carrying around with them. I love this place. Great job.
… moreReese Smith
The food is always the same as all the other Sonic’s from here but I wait 45 minutes here OFTEN. I am not one to leave negative reviews, this is the second one I’ve ever made in my life. But as I’m sitting here starving for 45 minutes I can’t help but say something. PLEASE change this. I even ordered my food on the app about 10mins before I arrived.
… moreChad Bailey
Food didn’t taste seasoned and was cold when I got it employees where very short and in a rush even though there was only three cars in the lot ordering they where friendly enough but it seemed like the kind of place that’s frequently short staffed
… moreRichard Boatwright
Slush was good, but took 45 minutes to get my order. I would not have gotten it if I hadn’t gone to the door to let them know I was still waiting.
… moreNestor Trujillo
Food was quick to arrive by a friendly person. But my order was wrong I asked for no Onions and well I had onions in my . Then to mess it up even worse it was salty. My crew ordered burgers and theirs was salty also. I’m not saying fire the cook but please show him how to properly make a good sonic . Oh and to follow the order not just toss everything on there. Hope this comment helps management to improve. Ps the sweet tea was on point.
… moreDavid Cuevas
Saturday evening, 7pm. wanted a sonic blast, they said they only have shakes. Wanted a slush with nerds, they didnt have nerds, so they said they would make just a slush. Wanted some popcorn chicken, said they didnt have any, then they reconsidered and said they did have it.
Food was ok. Slush was watery. The place needs management to step up and needs a major facelift too.
… moreRoberto Martinez
Let’s talk about speed of service. We have been in Big Spring for a few weeks now. And frequent Sonic. Speed of service is very slow. Tonight we waited over 20 minutes for our food, and we were the only ones there!
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