Belinda Rose
I bought two sausage egg cheese toasters & got two bacon egg cheese toasters in my bag instead and did not know until i got home to eat. I called the store & was told the cook must have not looked correctly and that people make mistakes. I understand mistakes can be made when it’s super busy but i was the only customer this morning so not sure how the simple order could have been messed up! Please make sure orders are correct before handing them out!!!!!!
… moreChance Edward
I ordered a simple strawberry cheesecake shake. It had a hair in it, as well as pieces of chocolate and rancid sour strawberries. Posting this as a warning, don’t trust these people to make your food.
… moreEric Medrano-Reyes
Idk what the hell they are doing in there. But waiting 45 minutes when there is NOBODY here at 8 pm is insane!
Watching other cars come and go only made it worse!
Pay your employees enough to get QUALITY employees. You’re scraping the bottom and it shows
… moreTiffany Seale
So I placed order at 9.30pm still waiting for order. It’s now 10pm and just got food. Fast food my tailed. Then when I said no cheese cause I’m allergic I get a burger with cheese. This is ridiculous. I’m timeto see how long it takes to fix this and if I’m offered anything for inconvenience. Plus not sure if it was manager or regular staff but one of them came out with headset on blue shirt and jumped in car next to me stayed for a bit then went in. Not sure if that was break but it didn’t look good while I waited so long. It came back fast and is hot but outer edges of meat are burnt. I’ve work most my life in food industry and the service and quality of the food is not up to par. But I will say the car hops are very nice and polite even with the wind,cold and rain from the storm. The rest of staff should be checked. I haven’t been to sonic in a long time and I won’t be back not in the Permian basin anyway. Also I didn’t get anything for inconvenience. But that’s ok cause I won’t spend my money here anymore. This wasn’t worth the 7.50 spent on burger. SMH. I also want to add that when bringing back my proff of payment as unfortunately I left my card at home but knew my numbers, I was brought a different Receipt then what I ordered. Hope I’m charged correctly. Can you spot whats wrong? Now what I ordered was tray T1 in stall 21. But hey the other is cheaper so I’ll pay that if that’s what I was charge on card. This many complaints should really be looked into. Just a thought.
… moreZavier Maldonado
I had to wait over 30 minutes for 5 drinks, and when I finally got my order, they gave me the wrong drinks, this is not the first time this has happened, and the workers here were disrespectful, I doubt I will be returning to this location in the future
… moreZoe Rivera
Its always good. The service is ALWAYS IMMACULATE! I do wish their fries didn’t taste stale. But then again I domt go for the fries. Absolutely love happy hr half off for drinks and love their toasters! Wish the chili,frito,burrito was a set menu item Absolutes love those!!! Just hate that they jam-pack the ice in the drinks. Like I wanna taste my drink not 3 sips and its all ice. Other than that its good:)
… morejay timberman
food wasn’t horrible but it took forever when it wasnt even crowded, burrito had a huge hole spilling out and didnt get any sauces we asked for.
… moreRobert Campbell
Went on a Thursday night late. They messed up the whole order the food was crap 30 bucks down the drain. But nobody cares as long as they make their money that’s the main thing. This place needs a new attitude and a new manager I tried to call and talk to the manager and they wouldn’t let me
… moregaming with jacob
I was given raw bacon in my breakfast burrito
I don’t want a pre-typed apology either
I went at 9 pm on 10/15/24
Update in 2 of our burritos there was raw bacon
… moreKrystal Montoya
Absolutely disappointed. I sat at this store for 40 minutes waiting on 3 drinks a Jr burger and chicken bites. To make it even worse we had to send our drinks back twice because they were wrong. I’ve worked in fast food and I get it but they weren’t even busy for mix ups to be happening. I will not be going back to this location.
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