El Perales
The staff was great. The service from the woman who took our drive thru order and made my Dad’s shake was phenomenal. I explained to her that my Dad was older and sometimes shakes are made too thick and she gave us a thicker straw and added extra cream to his shake to make it more drinkable for him. Thank you! The pretzel and corn dogs also hit the spot!
… moreJoan Clark
If I could leave no stars I would. Waited 20 minutes without anyone taking my order. The second another car pulled up next to me, they immediately took his order while I was still sitting there ignored. As I was backing out to leave, then they finally tried to take my order. Completely unacceptable service and a total waste of time. Terrible service. Won’t be coming back.
… moreLiam Garces
I ordered a burger with tomato, lettuce, extra ketchup, extra mayonnaise, and they sent me this – a burger with the same name and just cheese and ketchup ::: Where’s what’s missing? This is my first time ordering, I’m not going to deny that the flavor is delicious, but please, you should prepare the order properly since I placed my order with DoorDash and I won’t be able to return it.
… moreDomonique Renee
Girl repeated the order multiple times and STILL got it wrong asked for the burger plain and dry with cheese it had EVERYTHING in it asked for a small blast got this giant thing ♀️
… moregamming drummer
Decent service but they took my order and even after repeating still got my order wrong and said they couldn’t put a specialty drink on a combo even when I saw it could on the app and I ordered a triple bacon smasher and got no bacon
… moreBrittany Bradley
Every time I order a strawberry cheesecake cream cooler (I know it’s a long name but I don’t make them and it’s my FAVORITE) it’s a hit or miss on how I receive it. Most times it’s amazing, other times (like today) I get a strawberry milkshake…..it’s gross and not what I asked for. Need to work on training your people on how to make these drinks correctly.
… moreSouthern Succubus
I pulled up to the drive through and tried to ask what was on the $1.99 menu because it was not posted on the board. The lady behind the earpiece said what?! I repeated my self and she instructed me to hold on. She then quickly read them off and it was hard to hear what she said, but I moved on. I ordered 2 jr double cheeseburgers, no bun, only cheese mayo and ketchup. She waits a minute and asks for me to repeat it because it was hard to hear me. I said of course no worries, I understand it can be hard to hear with all that noise in the kitchen, so I repeated that I wanted 2 jr double cheeseburgers, no bun, only cheese mayo and ketchup. She repeats it back to me and I correct again. She hastly tells me the total and I drive up. When I get to the window I pay, and then when a new lady name cassandra hands me back my card and my food. She let me know about the survey and was really nice. At the moment I got my food I knew something was wrong with it because the ticket said jr burger. I orderd the jr double cheeseburger with no bun, mayo, ketchup, cheese only. At this point it was already too late because I had my food and I paid for the food. I paid for technically the right food for the ticket that was entered but it was not the food I ordered. Once I got home I saw the issue and was very sad. Two regular patties smothered in mayo with a little ketchup no cheese that I paid 5.61 for… Felt like a waste of money and time. Cassandra was wonderful though and deserves a raise.
I’m just sad. I expect better. I know I shouldn’t but I always do.
… moreEva Gonzalez
Drive thru takes to long.. Have always had good customers satisfaction and drive thru was quick. It’s just gotten bad and extremely slow.
… moreArmadork
I’m not sure who’s running this place,but these girls working this evening were way too busy talking to one another rather than just hand me my shake that had just been sitting there. The car in front of me sat for a while to before anyone took their money. There just a bunch of lazy girls who have no consideration for others. I had to pull a sarcastic apology out of this child. Fire them all.
… moreGwen Ferguson
I used to love this place but had to change my 5 star to 2 because our orders are always messed up. And since when did sonic only give you ice cream and a tsp of candy in your blasts? The last few times the fries were soggy grease and not fresh and crispy like usual. You finally just get tired of calling and complaining because nothing gets done about it.
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