Aleigh Blackstock
Stopped to get drinks and a snack for my toddler before heading out of town. Right at the get-go, the lady on the speaker was short and snippy. Kept cutting the speaker off as she was talking and wouldn’t repeat part of the order, an unsweet tea cut in half with lemonade, correctly so when the second tune I confirmed, I got fussed at. “I know, I’m just saying it like that!” Got to the window, she handed me the drinks and took payment, handed my card back with the card receipt but no itemized and slammed the window. But the time I got passed the light I realized I didn’t have my toddlers’ order of fries. Honestly I don’t even know if I paid for them, I don’t remember her repeating it, and I don’t have the receipt to prove otherwise. As bad as it is, I’ll go to Sweeny Sonic over this one anyday. At least they repeat the order correctly and are decent.
… moreVelma Feldman
I would give this sonic negative stars if that was an option, but since I can’t do that, I’m giving them one star, because I ordered my food took it home got to eating it and everything and then about halfway through my tots i noticed the rest of my container was full of old cold hard is stale fries. I don’t appreciate my food being done that way I didn’t order fries, and even if I had, I’d want fresh fries. It’s obvious they put those fries in the bottom of my container to make it look like I had more tots in my container than what I did, because they didn’t feel like making more tots, then for them to be old cold and stale someone needs to get a handle on this location and their manager not the first time this location.Has messed up my order or cut corners like this.I’m on here , giving them a bad rating and complaining about it because it just keeps repeatedly happening. Do not go to this sonic location, go to the one down in clute.They actually get your orders right and the food is fresh and good… PS: HERE’S A PHOTO SHOWING THE OLD STALE FRIES IN MY CONTAINER AS I FOUND THEM…
… moreRocktheland Freita
Kids that worked there sounded annoyed to take the order. Then the tater tots we paid for were not in the bag.
I think the employees need to be trained a little better.
… moreRoberto limousine
Wow, I’ve never had such incredibly customer service the boy on car hop, joseph , is amazing and he does his job perfect almost feels like a real freind when I come thru
… moreJerlynn Luna
I’ve never had an issue ordering my drink before because it was a pretty popular drink. I was told you didn’t carry it anymore. I’ve never had Sonic tell me they couldn’t do a drink. I’m very disappointed.
… moreEMERGE CO.
Omg , that car hop dude named Joseph is so cute and fresh his job so well and gives perfect customer service he definitely deserves a raise
… moreJeremy C
Stopped by for lunch on Halloween while at work. Had to grab some corn dogs for $.50 on the spooky day. Always a steal plus great service!
… moreTrey “King” Scales
Sat at table outside for 20 minutes and no one took my order I even pushed the button on another screen and still wasn’t serviced.
… moreSarah Sanford
Burgers have to much salt. Service is great. Staff at window is friendly.
… moreHunter Brawn
Lake Jackson sonic needs to teach their employees better.
I asked for my meals to be sonic sized. Got to the window and the employee tried to hand me a medium. Had to remind her I asked for everything to be sonic sized and she responded back with what is sonic size.
Get home and everything else was in a small size not large like I asked.
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