Cindy Carroll
The touchscreen at checkout was not responding to my touch and I was over charged. I let the attendant know and Juana came out and let me know what she would do to take care of me. Juana gave excellent customer service. I want management to know she deserves a raise.
… morejessica jackson
This sonic needs to have better equipment. I went to go pay for my food my pretzel twist and my limeade drink and their machine would not work. I showed the lady that I had money in my account and my card was not declining at all and that it was their machine, not working. I had no other form of payment on Me so I asked the lady what do we do because it’s not my car it’s yawls machine and the manager comes out that you need to give the food back, but I had already eaten it. The manager is rude and disrespectful and nobody was asking her to pay for my food I have my own money in my account. Freaking ridiculous. Update your freaking equipment.
… moreTina M
Ordered a chicken sandwich and the chicken was completely raw! I also ordered mozzarella sticks, and they had nothing inside, out of the 4 only 1 had cheese… I showed the employee, even opened one infront of her so she could see I was not lying. The only reason I give 2 stars is because they did make me another burger and mozzarella sticks. But I will never go back.
… moreTene Mont
Ordered Sonic Smasher and added lettuce and tomatoes. French fries hot and fresh. Drink mixed well. Great customer service. Will return
… moreMelissa
To management/ DM: If you are understaffed, don’t turn off your online ordering. I can’t redeem my half off drinks which is ONLY available through the app and your store wouldn’t take my phone number for the reward, nor honor the half off drinks.
… moreBelinda Cruz
I’m very disappointed. I got a fish sandwich and ask for no lettuce. Because I am allergic to it. I get all the way home and there is lettuce On my fish sandwich and for the price, it’s not worth it. The fish was looked overcooked. It looked nasty. MCDONALD’S IS WAY BETTER.
… morePreston Whitton
I live right across the street from this location. Every time I come to this location they say my order is ready and 15 minutes later it comes out. Y’all are saying on the screen that the order is ready so y’all can push out y’all’s time better. I just want my food when the screen says you’re hostess is on the way not have to wait 20 extra minutes every time it says they are on the way.
… moreNothing To Show
love the mozzarella sticks but disappointed when i get charged .50 cents per marinara at this location on red bluff while the sonic on Uvalde St. charge .25 cents and the sonic on Federal Rd. dont charge for extra marinaras..if small Mozzarella sticks get one marinara sauce and medium mozzarella sticks get 2 why don’t large get 3 ?
… moreWade Doerr
They were out of bananas for my shake, and they didn’t have the whip cream either. They were nice enough to tell me after i paid. We just left. Everyone was super nice, but i want it all if i am paying for it all…ya know? The staff was super nice. These issues were not these kids fault.
… moreJoshua Waneck
How hard can it be to make a plan hot dog with cheese???? And people want 15 bucks an hour but can’t put the effort forward to ensure quality goes out the the customer…
… more