For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Killeen, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1803 S W.s. Young Dr for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
Gwendela “Gwen” Laxey
All the owner does is respond with the same response over and over to people’s Google complaints. Nothing seems to change! I have eaten here more than a few times and tip every single time. That’s about to change! Today I was very disappointed (not the first time). I ordered a large half sweet/half unsweetened tea with light ice, I was given, literally, watered down sweet tea. It was not half sweet and half unsweeten, it was half water and half sweet tea. You can definitely tell the difference. I had three quarters of a cup of ice in it, not the light ice I ordered. I ordered a chocolate shake with strawberries in it. I was given a very lightly flavored chocolate shake, with no strawberries, no whipped cream, no cherry. I ordered regular fries with my meal and I was given cold fries that must have been sitting in the fry bin for quite a while. I am not happy customer at all, and I do not feel like I got my money’s worth.
… moreMar Lopez
The food I received from this Sonic was absolutely horrible—cold, poorly prepared, and nothing like what you expect from a place that’s supposed to be fast and reliable. I gave them multiple chances to make it right and even tried to contact the manager several times, but the manager never addressed the issue or took responsibility. Extremely unprofessional and disappointing. I will not be returning to this location, and I recommend others think twice before spending their money here.
… moreLarry M
Due to the recent bad weather, only 2 people were working at this location. Those 2 should be commended for handling it and taking care of their customers. Our food was excellent. We appreciate how difficult your situation was! Great work!
… moreLatia Murphy
I came to this location and was terribly disappointed, staff member was rushing me to make my order and after 20 min wait my order was not correct fries were cold and drink was not as requested this being my first time going to sonic I was highly disappointed
… moreLupe Casarez
Went to Sonic on WS Young, it’s not the 1st this has happened,the brown bag is greasy,tater tots, greasy,the footlong cheese hot dog was pushed ,food looked so disgusting. My fault for going back to Sonic, thinking it’s changed,but no must still have same mgrs n cooks.
… moreCasaundra Lee
The food I received from this Sonic was absolutely horrible—cold, poorly prepared, and nothing like what you expect from a place that’s supposed to be fast and reliable. The Manager and assistant manager needs more customer service skills and also need to work on there communication skills.
… morekimmy Ledesma
Where to start, went for ice cream and we were the only car there. We were ignored for 5-10 mins before anyone answered the red button, cut off at every chance while ordering, was told they didn’t know what a master shake is when it’s right on the menu. Pic attached is how the shakes were brought out, when we asked for napkins the server just repeated the total. Eventually brought back napkins, then the server tried to just keep the change. After complaining was offered 2 coupons with purchase…. why would I want to order from this place ever again? Then was told oh well sorry how about a $5 gift card, for what? That doesn’t even cover one of our shakes. Very disappointed
… moreLeigh Landers
This has been my fav Sonic in the area until recently. My order has not been correct these past few days. Had it remade and it was the exact same so I poured my drink out and went to another and they got my order right. I will not be returning
… moreGence
Edited to add: We went by again today. Despite being swamped, Kayla, our carhop, was a delight. When the car next us was rude over it taking a few minutes to get their order, she handled it with class and kindness. This Sonic never fails to impress.
We just stopped for cold drinks. As busy as they are today, the service was wonderful. Sera was kind, sweet, and funny, and she had a ready smile for everyone. Sonic needs her to be training everyone how to provide true customer service.
… moreAshley Zamor (Opinionated Ashley)
Edited update: Sonic on WS Young is usually pretty good with orders today was the worst. ♀️I had a mobile order and was missing a chicken slinger plain with bacon and cheese. I go back to get it and it took them 15 mins to bring out the WRONG item. It was some kind of chicken sandwich with lettuce, mayo, and pickle all over it. I asked for another one and they brought out the exact same sandwich. (Wasn’t remade fresh) I even told the female server ( young black girl with the afro and braces) what I wanted and gave her the receipt. She still brought out the wrong sandwich. It wasn’t until the male server with the dreads and gold teeth ( I didn’t catch any of their names) came and with excellent service and the right sandwich made fresh. Well done sir. Thank you.
I always get the same thing every Sunday. And it’s usually made perfectly.
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