Emiliano Barragan
Horrible horrible horrible. Ordered 3 things and all 3 were wrong. Got the bacon cheeseburger without the bacon. The chili cheese dog, was hard and dry as if it was reccoked a few times. And french toast sticks without the syrup. Who gives french toast without syrup? And the soda is flat no gas what so ever. Truly disappointed!
… moreMichael Christiana
3 stars isn’t bad. It gets the job done if you’re in the mood for some quick food without getting out of your car. Staff is great but the food itself is what you’ll get for the price. The supersonic breakfast burrito is definitely my go-to: it’s filling, is well-priced, and the melted cheese works wonders with picante.
… moreMackenzie Neal
Easy going. Can be a bit of a wait in the drive-thru in the afternoons, but that’s to be expected. This sonic is a lot safer to get to than the one across from Mansfield High School and you are less likely to sit waiting to enter into dangerous traffic in the afternoon.
… moreJingson Morales
Got the but 1 get 1 burger via urber eats ended up paying $28 with everything
Sucky part is never got the burger. Uber refunded 8 for the burger.
What I have now is an expensive $19 drink.
Do better!
… moreMeg L
If I could give 0 stars I would.. my receipt is for reference. The customer service at this store is absolutely terrible from the regular store workers up to the store manager Edwin. Absolutely horrible and have no regard for making customers feel satisfied or happy. I am actually disgusted with how they treated me as a paying customer over 1-2 extra marinara sauce that I had ordered online through the app with my medium mozzarella sticks.. on the app it shows no charge for any extra sauces, so why would they NOT honor that when it clearly shows NO CHARGE? I had to speak with an employee and he told me they charge now and have for months.. mind you, I have been multiple times to this location and never had an issue with my mobile order regarding my extra marinara sauces with my food. I then asked for the manager on duty (Edwin) and he once again told me that they charge for extra sauces and he refused to give me 1 extra sauce for 6 mozzarella sticks. He was rude, unprofessional and disrespectful to me voicing this. He had a major attitude when explaining this to me because I was frustrated about this. I am 8 1/2 months pregnant and all I wanted was 1 extra sauce. It’s just ridiculous. I informed him “you’d rather have an unhappy customer and have an absolutely bad review over 1 marinara sauce?” He said he can’t do anything about it and refused to make it right. What type of customer service is this? And what is their expectation as a company to provide customer service for paying customers? It’s just ridiculous honestly. I walked away after telling him I would be leaving a review, survey and complaining and he could’ve cared less. These people need to be re-trained, and honestly let go for the lack of respect they have to provide exceptional customer service. Its really not that hard. Especially over 1 sauce or how you even speak to paying customers.
Not sure who the owner is but they definitely need to do something about this location and the employees! Edwin for sure needs to be fired because he not a good manager and does not deserve that title with the lack of care and customer service he lacks!
… moreDal
If I could give a zero I would. The eggs on my sandwich appears days old. Black speckles on egg indicates food was cooked on a dirty grill and the edges were dry and rubbery. After arriving home I called to report this issue and was offered to remake my meal. I believe first impressions are everything. I would not trust eating anything from this establishment.
… morerobert benitez
Best chili cheese hot dogs. The combos are great idea. Cheese tater tots are great ideas. Hamburgers are great also.
… moreItzy Dog
I ordered drinks thru the app half price drinks. As I waited my name disappeared from the screen like I received my drinks . I ask on the speaker that I was waiting for my drinks because my name had disappeared from the screen. The young lady came out and ask what’s going on. I let her know I haven’t received my three drinks. So she went to go check and finally brought them to me. The whole time they were made and just left on the counter. I seem to always have this problem every time I go to this Sonic. They don’t like app orders. They can’t handle them. I only gave one star cause I had no choice.
… morechris carlile
The staff was incredibly friendly. Food was great.
Price per person: …
… moreCourtney Palar
Possibly the worst sonic in the metroplex.
I can’t believe I actually waited for 35 minutes , but I wanted to see what the excuse was or what would have been offered for the inconvenience. And NOTHING. Mansfield is pretty well-known for its people but this place needs some re-camping… new ownership. Something. Completely ridiculous.
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