Brittany Neisser
I didn’t think any sonic could be worse then the sonic in Keene but congratulations the one in Cleburne off Henderson takes the cake. I asked for light cheese on my chili cheese tots, there was way more cheese then chili, then the so called cook brought them out to me and as he walked off he made an ugly comment under his breath which I heard, so they are definitely disrespectful here. The food was cold as hell and the drinks taste like dirty bath water. I think I’ll stick with Keene sonic from now on.
… moreCYNTHIA HERNANDEZ
I ordered a large limeade and a 6 piece mozzarella sticks. The limes in my drink were old brown and it tasted disgusting. I called and talked to Ethan, he was nice and told me I could get another. So I went back and the limes in my new drink were worse then the first ones. The young man that brought me the new drink said I cut those fresh right now. 100% a lie. Limes were old and dried out & don’t turn brown on the edges when they are fresh cut. Very disgusting and disappointing.
… moreONEOFSEVEN 00
Good ol’ Sonic food… Very satisfying. Delivered by Brittany, maybe. At least that is the name on my ticket. If so, she was very friendly and corrected my drink with a smile and speed. I ordered the number 5, grilled chicken wrap and added bacon, along with tots and a half lemonade, half sweet tea. That wrap was good lunch and the added bacon was definitely a plus. The tots were crispy and flavorful and the drink was mixed perfectly.
… moreRich Hernandez
Food isn’t always true greatest. Service is slow whether you are the only one there or they have 10 other customers.
… moreMay R
Main Points:
-Wrong burger
-Small chicken patty for chicken sandwich
-Cold meal
-If I could leave zero stars I would
I really try to give fast food employees the benefit of the doubt when they make mistakes. However, this is an actual joke. I order the number two and the number 10 for 19.03. I did not get the number two, instead I was given the number 1 with a cold patty. Then for the number ten, the chicken patty was crazy small for the chicken sandwich. There was barely any mayo in both sandwiches, the lettuce was clearly old, and my chicken patty was freaking small. I’ve never been ripped off like this before and this is just upsetting. I honestly think isn’t a coincidence, for both burgers to done wrong.
… moreJacob Hanson
Every single time I make the mistake of ordering food here, it takes a minimum of 20 minutes and without fail everything they tell me “Oh its the grill, they just got backed up.” It doesn’t matter the time of day or what is actually ordered of if there’s even more than one other car in the parking lot.
The drinks are always good, but unless something changes don’t order food here if you have anywhere to be in the next half hour.
… moreKaren Meredith
Love coming for my glass of tea. Staff is always super friendly and fast service
… moreZarina Carson
Ordered a Oreo cheesecake blast, extra cheesecake. I got a singular scoop of cheesecake, a few sprinkles of Oreo on the top layer; from the few Oreos on top to the bottom of the cup I had absolutely no Oreos… pure vanilla. I have worked in the industry in the past, and have NEVER in my life been served such a petty excuse of a blast. I want no refund, nor a remake, I’m just extremely disappointed in this food product. I will no longer be giving this Sonic location my business furthermore, and my car hop did not show the Sonic friendliness that is in the paperwork every employee signs the first day.
… moreJames Ray
No complaints. No issues. Food and service are good. Location is convenient. Lot is kept clean.
… moreA. Petty
Sonic sure has gone downhill. Had difficulty taking my order, was told after I ordered that they were out of certain foods, then my order comes with basically everything wrong and it like warm at best. Check out how much ice was in RT 44….not any room for the cherry limeade I ordered. Hard pass in the future.
Update: tried again on 6-11-23 – still no good. After waiting for almost half an hour for less than a $20 order, our food was cold/old to the point of being inedible and our drinks were wrong. Giving up at this point. Management apparently doesn’t read these comments.
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