James Whatley
I placed a mobile order and checked the bag to make sure our food was correct before driving off. 1 thing was wrong, we received a jr chili cheese snack wrap instead of the regular size that was ordered. No biggie, pulled around and pushed the button to let someone know. Once I explained what happened I was told that we ordered the jr size and received the right one. I told her I’m looking at the receipt and we were clearly charged for the regular size. Why she felt the need to lie I don’t understand. So I’m told now that they’ll get the right one out to us. The chili cheese snack wrap we then received was the sloppiest thing I’ve ever seen with chili all on the inside of the wrapper. Seems like this situation could have definitely been handled more professionally by their staff.
… moreAP
More times than not your order will be wrong.
You have to hope that the manager is around to get good food.
I’ve recently began checking all the food items before I leave.
… moreCheyenne Jandayan
Lacey was rude as hell taking my order and out of half the ingredients to make the food. And then said food I got was wrong. Just do better.
… moreEdris Smith
While it is hot the food is better altho bringing it home to eat may not be as good but the staff is great
… moreAnna F
Why on earth did you make 19 stalls Mobile Pick Up only? Not everyone wants to have to use your app to be able to order food. I have enough apps on my phone without having to add yours. Seems like having an app on my phone is more important than having me as a customer. All the regular stalls are full and all but 3 mobile stalls were empty when I came. Great way to lose money!
… moreNorman Martin
Second time they did not get my milk ordered a plan smash burger today this is what I got
… moreTrent Boyd
Most consistently good food of any sonic. We just moved, and the sonic in Spiro OK is on top of its game. We have been 4 times now and always fresh and friendly.
… moreKrysti Van Riper
I come here often and usually it’s fine. Today I placed an order on the app before I even left my house on the edge of Panama. I arrived a minute after my projected pick up time, and the screen told me my order would be right out. Tell me why, after I pre-tipped, I was brought cold food over 10 minutes after a carhop was supposed to be “headed my way?” This location cheats their order completion times by marking orders as delivered to cars well before they actually are. Which is a fireable offense and also can get a franchise license revoked and get them shut down if enough people report it to corporate. When I first arrived, they had actually lost track of where an order was supposed to go because of this, and were going around to cars asking who it was for. I usually dont care if they fudge their order completion times a little, but when it’s affecting quality of food and their ability to get orders where they go, there’s definitely a problem.
… moreDebbie Sherman
So I go to sonic for ice. It’s more expensive than other places but I like sonic ice.i also usually leave a tip. I am 6 miles from sonic so I expect some melting, BUT that is not a problem for me if I get a full bag. I don’t know who it was but I did not get a full bag of ice. I am so dissatisfied with this sonic! I wish you could see the picture it looks shameful!
… moreDillan Guinn
6 months of trying and having to go to the manager, the assistant Manger and even filing complaints to see if the issue could be resolved and seems that they can find the issue. It’s not hard to run a small fast food joint and see who is causing the issues. Even speaking clearly and/or having someone speak to me at my car it seemingly can’t be fixed. It’s the employment of those who have no care for the business. Simple order that doesn’t change month after month. Complete crew change needed at this store tbh. Your car hops do not take care of the customers orders to precise detail-required, your cooks are constantly messing up orders and your assistant managers end up bagging the wrong wrong. Ask me how I know? Clear as day when generally I have to wait 15 plus minutes to even get my order or I’m denied to place the order because half the crew is unwilling to assist the 1 main hop. Don’t attempt to reason with me or say I’m wrong. Been there with sonic before and was an assistant and I can tell you for a fact you guys are just careless
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