Nick Morgan
This might possibly be the most mismanaged, un-led, disorganized Sonic in North America. This is a pic of the strawberry slush I got today. All four of them looked like this. The reasoning “our slush machine is extra thick today”
Let’s not pretend, your slushies come from a bib system. Whoever is running the store needs to either maintain the equipment or change the empty bib out.
This isn’t the 1st, 2nd, or even 5th time this location has failed to deliver. Last week, I waited at the drive thru menu for 9 minutes while the girl at the window visited with her friends who were outside their car standing around the pickup window.
Multiple times orders have been wrong, missing items, etc.
I’m a multi-unit owner of a national franchise. I understand the challenges of running restaurants, building culture in your stores, and maintaining excellence. I LOVE Sonic, but this absolutely misses the mark. Reach out if you’d ever like some operational help.
… moreTheShowmehunter
Fries tasted like crap. Like they were cooked in old oil that they cook everything else in. Sandwich was made totally wrong from the way it was ordered. No ketchup, salt, pepper, or napkins.
I won’t be going back.
… moreZania Diaz
Took about 2 minutes for someone to come to the drive thru . I order a sandwich with no pickles. 5 or 7 minutes later I get my sandwich with 5 pickles In it. What a place. Not only I wait for a long time so they can get my order wrong. The funny thing is the guy who gave me the order repeated my order. No pickle right …
… moreS H
I came here for lunch with my Mom today & Elizabeth took our order & I have never in my life been spoken to SO rudely. She was impatient & rude. You can’t talk to customers like that. Terrible service.
… moreLisa Long
It’s always a great day at sonic; however, today’s visit, to each location, was absolutely amazing! Thanks so much.
… moreBill Causey
Head home from work and decided to stop by for a snack before hitting the interstate. Never been to this Sonic and Kanie brought my order who seemed very nice. My order was brought in an appropriate amount of time. I had a route44 ice tea with peach and onion rings which were fresh and hot. The only thing I can say bad is this sonic is out of large long straws which makes drinking a route44 a challenge
… moreTiffany Hastings
This restaurant charged me $17 for a $5 water and chicken bites. When I tried to get the situation taken care of, I was given the run around by the GM, Beca multiple times. I called the store, emailed corporate, spoke w/Beca over the phone, then emailed corporate again due to her broken promise of mailing me a refund via gift card, and then her calling me and told me to just come pick up the gift card at the store because she made a “typo” on my mailing address. So I took the time to pick up the gift card. And of course, got home and checked the balance and it was $0. HOWEVER she did provide receipts of a gift card that was loaded that day, but it wasn’t the gift card that I received as $5 was put on it in 2023 and redeemed 3/2025! Freaking joke.
… moreDonna Kurtz Hardin (Stella Frances Pagnano)
This is a Super Sonic Breakfast Burrito.. this is the Sorriest one I ever seen. Not even a half of a egg. Mostly Jalepenos even Hot Lettuce. Will never Return.
… moreHeather Guida
My Sister wanted ice cream. So I took her to Sonic drive thru, come around corner, LOOK @ what We saw. My big Sissy was like a kid in candy shop.
… moreSista Badass (SistaBadass)
I LOVE THIS SONIC!! The food is always hot fresh delicious and the folks that work there super friendly. Its a regular stop for me when im in the area because..drum roll please…. IT HAS CLEAN PUBLIC TOILETS !!! YES YES IT DOES and Big Truck parking.
… more