shelby pruitt
Burger was cold, I asked for extra chocolate in my ice cream and I didnt get any. I ordered online and for some reason the cheddar peppers dont come with ranch but when you order in person they do? and you dont pay extra? Ive had multiple experiences of incompetence the last couple of months going to this location. Do not recommend going here instead would go to the one in marion.
… moreTameika Lebrun
The service has drastically declined. I pulled up at 9:27pm on Saturday night and was told they were closed. They are not supposed to close until 11:00Pm on Saturday. This is like the 3rd time in the past 30days I’ve been told they’re closed EARLY . They really need to fire the manager and build a new team. Because the manager has an I don’t care attitude and some of the team members have terrible attitudes also. They really need a lesson on customer service skills. If they look at the reviews they’ll see this place is declining.
… moreAndrew Van Buren
9/23 at 12:25 I tried to place an order for food and the lady over the microphone didn’t not listen to me and I had to repeat myself multiple times. She got my drink wrong and I decided to leave before getting angrier. Customer service is the most important character in a business and this location lacks it.
… moreJimmy Hall
The burger was cold and had old grille burnt stuff all over it. I did their survey but they didn’t care.
… moreCrystal Mcfarland
Updated post 3/17/25 The food is terrible and the staff is rude. This is what they charged me 10 dollars for.
… moreCrysta M
This location serves their food hot and fresh. I love the mobile order feature because we often have a lot to order due to the size of our family. The service is often great. Some of their stalls are not available because they are broken. Hopefully, they will get those fixed soon. We love getting the chili cheese coney, the crispy chicken sandwiches, the smashburgers, slushes, and the pretzels.
… moreDavid Rich
Some of the nastiest attitudes I’ve ever seen!! Smh Attitude so nasty taking our order to the point we just left. Don’t understand why we have to be treated like that in order to do business. We took our business to Burger King where we got treated with respect.
… moreSherry Sanders
Usually pretty quick.. great friendly staff.. but alot of times after like lunch rush.. food is cold and nasty.. especially fries,tots and onion rings.. love happy hour though and all the drink choices.. Chicago dogs rock! !! The new sour patch shake was good,and night time service seems to be a little better..the people taking orders could be nicer and not rush folks and say “is that it” before you have a chance to breath.. Day shift is the best , especially breakfast time.. nice folks, great food ,fast service..
Love the day crew.. hopefully night shift will pick up the same customer service skills that keep sonic which I LOVE getting better every day.. cause was pretty bad there for awhile.. day shift kept us coming back.. meant to put all this in earlier but was in a hurry.. 🙂
… moreNina Luedke
I was ordering food for someone else so I can only assume it was good, ask about ketchup he said it was in the bag, so I thought look before you leave, there was one packet of ketchup. I’ve eaten at several Sonic’s and this one has to be the worst. There is one in Southaven MS that is good, great service, and good food, other Sonic’s need to take a lesson from them.
… moreShannon Allred
A joke all the way around. Rudest “manager” supposedly I’ve ever dealt with. Had to ask a few extra questions bc they’re always out of everything but I was nothing but nice saying thank you blah blah – she wants to get real snippy with me and rush me so I canceled the order and then she got real rude and then I did too. Will literally NEVER go to this pathetic place again. If it wouldn’t be a complete waste of time to call corporate or something and complain I would because she was literally that awful.
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