Cody Bolt
If the app doesn’t let me check in, I know I’ll be leaving without the food I’ve paid for. I’ve bought 3 rt.44 waters,1 rt. 44 unsweetened tea, 1 cheeseburger, and 4 corn dogs, and didn’t receive anything, because their intercom was unintelligible. Customer service said I should complain at the location, and the location said “we paid to have the the intercom fixed”. Meanwhile, I got stiffed.
… moreJarvis Poindexter
Very very crappy services gave me xl coney that looked like they stitched the bread together or was biting off it and sent it out to me! My tator tots were very old and over cooked it seemed and when I did call the manager she more worried about my damn receipt which I still have & I’ll be keeping that for my receipts as a reminder to never come back there! And just because you guys been at work all day doesn’t give you the right to push a product out of your business that ain’t a fresh and quality product I’m sure thats against policy and Sonics standards, I’m highly pissed off because I work to hard for my $ and yall ain’t gotta never worry bout seeing me nomore! And yeah I gave yall a bad review because that was bad business and very much lame!!
… moreLacey Haynes
If I could give a lower review I would. I ordered a strawberry cheesecake master milkshake and got a strawberry milkshake. The number 11, chicken tender boxes (2) I ordered were old. The jumbo popcorn chicken I ordered (1 large, 1 medium)was old…not even edible. If you look at the pictures, there was basically no chicken or it dissolved. Not to mention, I didn’t get my dipping sauces. Chicken was hard as a rock. My previous experience with this location was similar, but wanted to give it another chance. I will not be coming back to this location.
… moreLaejon Smith
I accidentally placed an order there twice and need to cancel it, I called crying because I felt so bad and the manager was so rude and acted like I did it on purpose. As a sonic worker I am NEVER this rude and it reflects badly on the store
… moreJames Kelley
Worst service ever. I used the app to order ahead of time and still waited twenty minutes and what I did order wasn’t made right. I ordered a Powerade slush with grape flavoring and a m&m blast with heath added but received a plain m&m blast with Powerade drink no slush and no flavoring.
… moreJD Mallett
Just stopped in to get a couple of drinks pushed the button and NEVER got a response or acknowledgment waited and after enough time had elapsed that we could have gotten home finally left this is not the first time I have had a service issue with this store and it show a serious lack of leadership and obviously someone that should not be a manager because they have no organization ability and an inability to lead and inspire those they are charged to lead if I owned this store I would terminate this person and I would find some one that can do the job because this person is costing money to lost sales we left with out speaking to anyone and went home and got something to drink which saved us about $10
… moreTom C
I ask if I could give a tip because the last time I was there a card reader didn’t work and I didn’t get to give the girl a tip. Next time I came. I asked them where I was parked at works they said yes anyway the girl brought the food out and I was on the phone. She started to hand me some salsa and she took it back and I waved at her. I was on the phone and she said for a second and I picked up the food off the tray and then she took off with the salsa, and I said, beep the horn and asked her to bring it back and she just had an attitude and I pushed the button and I told the lady that waiter was rude. She asked me if I wanted to give the tip back. I said no I want her to have the tip and here comes a little short manager out with his microphone on started hollering at me, and I tried to explain to him that I thought his help was rude. He just kept on shouting, never had that experience before at a restaurant.
… moreTim Darnell
I ordered 4 corn dogs, 2 soft pretzel that supposed to come with cheese and did not. I had to call back in twice to ask for my mustard and cheese and the staff never brought it to me. My wife had to get out of the vehicle and proceeded to the front door and was greeted with sarcasm and was told we had to pay for the cheese in which we already did when we ordered the pretzels. These employees need to understand what customer service is and how you are to treat a customer when they just purchased from you. If I could rate this location lower than a 1 star I would.
… moreAdam Green
Big shout-out to car hop Jer ‘Nay who had the unfortunate opportunity of serving my mother who could easily be crowned queen of the Karen’s. Her order was completely wrong (because she ordered it wrong) but she completely blamed the innocent carhop who simply fixed the confusion and was as nice as could be.
… moreTracyJolene
Inaccurate orders and poor customer service. Food tastes old and they are not very quick to resolve issues that arise due to their negligence and improper training.
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