Melissa Adams
This is the sonic closest to our house, so when my hubs is in a hurry, he sometimes has me grab him some burgers here. This is even though it looks like it’s poorly maintained, with an obvious hole in the weather stripping of the drive up window, and several lanes that no longer have speakers, usually with orange traffic cones in the lanes, to prevent people from pulling into them. More than once, we haven’t received what we ordered, once we got home and looked in the bag, and often it’s cold. Tonight, I ordered his usual, very specifically, and when the cashier gave me the total, it was too small an amount, so I knew she hadn’t keyed in the order correctly. My hubs reminded me that this has happened in the past, and she probably got it incorrect, so we need to be sure she knows what we ordered. When I got to the window, I explained she must’ve made an error because that total was not enough for what I ordered. She then charged me the correct amount and acknowledged her mistake. This was after I sat waiting at the window while she finished a conversation with a coworker that was clearly not about business. She then resumed her chat, animatedly so, while we waited another five minutes for our order of three burgers, with no special order, straight off the Carhop Classics menu. We got home and once again, the order was incorrect, and it was cold. The drive to our house is less than three minutes, and at 7 pm on a Tuesday night, there was very little traffic to negotiate. Sadly, this is a chronic problem at this location and indicates that management is absent. Go to the sonic on the other side of town, because it is a tad bit quicker and less likely to get your order wrong. Although for us, the longer drive may still get us cold burgers. Luckily, there’s a brand new McD moving in right next door to this Sonic!
… moreTank Mkx
Once again the idiots can’t make a simple dirty dr pepper slush but yet I called number last time you guys did nothing terrible customer service im bout done with sonic tired of wasting money how dumb you have to be to not add dr pepper? I know what dr pepper tastes like I’ve drank it since I was 5
… moreBrianda Alvarado
We ordered chili cheese fries and come to look at a piece of metal in the fries and we call and they never pick the phone up.
… moreKorigan Smelker
Got two Fritos Chili Wraps and they are different sizes. Why am I paying the same amount for something less than what I ordered?
… moreJen Anaya
Ordered in the app. Waited 20 min no food had to go inside to see what was going on just to find 5 employees all standing around doing nothing and acted like the had no clue about our order. Than we finally got it after 30 min to eat a cold hamburger also ordered a drink I had to tell them about to get hardly any drink and just ice. Definitely won’t be going back to this sonic again total bullshit costumer service
… moreLuke Procter
Early morning stopped to pick up a breakfast burrito or a croissant however, I drove through the drive-through drive-through waited approximately about a minute then the guy came on Speaker and told me to hold on bud my name isn’t Bud . I decided to give Wendy’s a try.
Did not get any food, I don’t speak for others, but I won’t be talked to in that manner
I’ve always liked sonic we had good food, but I’m not sure if this one follows the same procedure others. I wait here on occasion quick supper for a meal hamburger supersonic burger and I’ve noticed every time they do they serve french fries do not get ketchup. Don’t recommend this place if you’re looking for a quick meal with the rude behavior and the lack of ketchup, they don’t have negative stars on this thing so I Had to put one
… moreShelby Smith
Spent $64 – got home (15 minutes from GI) and realized I never got our two kids meals.
Wasn’t even that upset about that part, what was upsetting was calling them over and over again at least 10 times if not more and no one answered the phone. I know they are both owned by the same guy so figured I would call Diers to see if they could help me but they didn’t answer either. This was also after the dinner rush! When we were there it was not busy at all, so disappointing to pay that kind of money for ZERO service.
… moreAustin Friedrichsen
Ordered 2 crispy chicken sandwichs plain. Came out with everything. Had to knock on the window to get it fixed. When they brought out the new ones they gave me what appeared to be just a processed chicken patty rather than the usual crispy chicken breast they usually serve. Not sure if they just changed it or if it was just faster for them to make that instead as it was near closing time. Why would someone pay $6 for a frozen processed maybe chicken sandwich?
… moreMaegan Marie
Love Mr sone Somic.m..with a cherry limeade go wash it down.
… moreChris Hillstead
Issues with the speaker so they came out and took my order in person. They were polite and quick. I will say sonic has gone up so much from what it was cost wise. It used to be affordable but I paid $15+ for a meal with a slushie. It wasn’t even a large and didn’t fill me. It’s ok for a snack if you got the money to spend but it’s not a great option for an affordable satisfying lunch.
… more