Michael Mrsny
Quick stop passing thru. Very nice and polite lady delivered our food to the truck and apologized about being out of pepper. I just want to say…”thank you for the smile on your face!” Chef in the kitchen for a great burger upholding the consistency of the awesome smash burger.
… moreSarah Schiermeyer
We stopped at the Norton, Kansas Sonic. Bad decision! We went inside to eat. We waited 1/2 hour to get our food. I had to ask for it. My husband ordered #9. He got a chili burger instead of a chicken sandwich. The employee taking counter orders insisted he ordered a chili burger. Maybe if she had taken her headphones off she would have heard correctly. She got rude and insisted she was right. She offered a chicken sandwich “on the house”. It was not “on the house” because he had already paid for it. She said rudely, “Well, you got something to eat. That’s all that matters.” Then we noticed my husband did not get the coke he ordered. I had to bang on the kitchen doors to get anyone’s attention. The counter employee rudely said to us, “Can’t you see I’m the only person here taking orders? (As if that’s our fault!). Another employee nicely brought it out to us. Needless to say, we’ll never eat here again.
… moreMrs. P
I got an Oreo cheesecake shake and it was just delicious and has been by far the best looking one I’ve gotten. I’ve honestly never been dissatisfied but this just deserves a review.
… moreC
We’re from out of town and were running errands. Couldn’t find anything on our list, and then tried to find a meal. After going to 3 restaurants and finding all of them closed (because it’s a Monday), we went to Sonic on the highway. Sign on door said we’re short staffed today, please be patient. But the young woman taking our order and delivering it to our table couldn’t have been sweeter. Fast food is never more than a 4, but the service was a 10.
… morejoseph karr
This was one of my worst experiences yet at a Sonic’s drive thru I went to get burritos this morning for breakfast after driving 30 mi one way… Store was supposed to be open no one answers the drive-thru the telephone or the driver windows.left and come back finally got somebody to come to the drive-thru waited for food that was ice cold literally… I don’t recommend this sonics to anyone.. received a text message after calling corporate from the manager I’m assuming …. Pretty much got told that I don’t wait that long and there was nothing wrong with my food … I can promise you on my mama that food was so cold I could fill it comeing threw the bag cold…. It don’t matter if I waited 4 minutes or 15 the food should be hot 165 degrees is the minimum temp for food not to make you sick…. Especially processed foods like fast food…. Why would I go threw all the hassle of getting breakfast just cause problemes.. I want to eat breakfast after driving 30 miles one way for breakfast… The way the “manager” told me Casey’s is open!!! Was very unprofessional too… There manager definitely needs a customer service course to say the least and some one needs to teach them about food safety !
… moreKatie Carter
Lady was really rude to me for only wanting chicken tenders and gave me ONLY two packets of honey mustard.
… moreRon K
I stop here on occasion when I’m passing through Norton. The food is always good. The service is never bad. Sometimes it takes longer than it should to get my food. The carhops are always friendly.
… moreTim Boteler
I will never go to sonic again. The fries were old and that was the worst cheeseburger I have ever had. I will never eat there again
… morenoe flores
First visit here and I’m sad to say last time… the fries were soggy and Luke warm the double bacon cheese burger was bad no taste at all come on Mac and Wendy r at least eat able…
… morechristopher hollingsworth
Im a otr and get to drive through small towns all the time. I had the pleasure to stop at this location. I have never had such good food and fast service in any other sonic. This sonic was super fast and everything I ordered was done right. Bread was soft and fresh veggies were on point. Hamburger was hot and cooked just right. Why can’t other restaurants be like this. Recommend 100/100
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