Jacob Troxel
I’ve given Sonic a chance three different times since April of this year.
Each time, it is a horrible disappointment. Milkshakes are frozen solid, and they resemble more of Wendy’s “frosty” than a true shake. The burgers are slopped together by people that can’t even count the two patties on a double cheeseburger. How can you forget patties on burgers THREE different times?
This time around, they forgot a patty and were completely confused to why I was complaining. They then asked what I wanted them to do. I’d like what I paid for, for starters.
On top of forgetting basic food assembly, the food tastes so bad. We decided to get some chili cheese tots. One would have more enjoyment from eating Chef Boyardee out of the can with a fork rather than trying to eat whatever that was.. are you for real? You are claiming to offer people food, but this is not edible. You are taking people’s money and you don’t care what you’re giving them.
Does the staff know that you are suppose to clean the kitchen equipment? Are dates being monitored so that food isn’t spoiled?
Why are you in the food business when you do not care about the foundation of it?
… moreAlex Summers
Took the staff 20 minutes to get me two drinks. They weren’t busy that I saw. The female employee that brought it out didn’t apologize for the wait either. Won’t be returning.
… moreAaron
Out of the items we wanted to order had to settle. Ordered one meal and one entree only. Rang up and paid for 2 entree only options. We got what we paid for but not what I ordered, it’s fine we are just passing through anyway. It.was hot and fresh though…
… moreSamir Karam
Now I know what disappointment tastes like.
Old, stale and hard bread, flat soda, rubbery cheese. They are cutting costs hard.
Go to the DQ next door, you’ll have a better time.
… moreDilyn Coughlin
So we decided today to go and try out sonic for the first time in a while. And we had found 2 Blue Book coupon for a free single patty cheese burger with any purchase of one equal or GREATER value (this is important)
We go and try and use both, for the girls on the other end (in a very nasty tone) to tell us we can only use one. So whatever. She then informs us we can’t use the coupon for meals. EVEN THOUGH IT IS GREATER VALUE THEN THE ONE CHEESBURGER
Then when we get to the window she continues to have an attitude with us. Kind of in the rush you out kind of way.
So anyone who has a Blue Book dont even both using them at Sonic. Because clearly they won’t honor what us clearly stated on the coupon itself
… moregRose
Got a large cold brew for $4.69 and got a cup of ice with a splash of coffee lol
… moreJami Geiser
Stopped here for dinner on our way back home. I ordered a #1 with no ketchup thinking it would still come with lettuce and onions. Nope it was rang in as plain with mayo. My onion rings were burnt, my husband’s tator tots were cold and his coney dog was extremely sloppy. The only thing that was satisfactory was my vanilla Dr Pepper with sweet cream. Do not recommend this place!!
… moreChelsy And Ains
I am a doordash driver so I frequent many restaurants all over town. Also have worked in customer service and restaurants my entire life. I have never had somebody be as rude as Anastasia who was taking orders on the speaker today September 28th at 9:30 in the morning absolutely appalled that somebody would think that they can get away with that I almost canceled the order but I decided that it wasn’t the door – customers fault that Anastasia couldn’t help but just be blatantly downright rude. Then I called the store because I was trying to speak to a manager about Miss Anastasia and Miss Anastasia answered the phone and told me that the store manager is scheduled at 10:00 but she probably wouldn’t be in so don’t bother calling. And then she hung up on me. When you tolerate poor quality workers it’s a slap in the face to your good quality workers and your customers. If I get another doordash order for Sonic today I will take it and if I get to the speaker in Anastasia’s there I will cancel the order every time I’m not just going to be subject to rudeness and ugly attitude for no reason.
… moreAmy Kuebler
Pulled up and after we ordered our food we watched one of the workers taking out the trash puke in the grass by the dumpster. Then he went back to work. Then minutes later he puked again in the parking lot. Wiped off his name tag that was around his neck with his tshirt. As he got closer we could see what looked like sores all over his arms. Not sure how this place is still open. The staff that delivered our food did not smile or anything. Will not be back.
… moreBurk John
Do not order from this restaurant. The employees , management and everything is terrible. They do not fix problems. They do not take responsibility for missing orders or mistaken orders or stolen orders through delivery. This is the worst restaurant in all of billings MT!!!!!!
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