For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Livonia, MI. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 29622 7 Mile Road for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
Jimmie Germain
Growth to go through curbside. Got the red button for service twice before opting to just go through Drive through. Had my order placed before I got to the speaker. No help there. Went inside and waited in the lobby for ten minutes before anybody even came to acknowledge that I needed assistance. Will not be returning to this location.
… moreBrendan Denike
I had a longer wait than usual on my visit, but Sonic and Keenan, the general manager, completely turned the experience around. They were attentive, professional, and genuinely cared about making things right. They kept me informed, handled everything with great attitudes, and made sure all of my food came out hot, fresh, and exactly right.
It’s rare to see leadership step in so effectively, and they truly went above and beyond to ensure a great customer experience. Because of them, I’ll absolutely be back. Huge shoutout to Sonic and Keenan for outstanding service!
… moreKayla Link
This sonic sucks. Few days ago I tried to order something through the drive thru that I could clearly see on their menu “all American triple” to be told they don’t sell a triple only a double. When we got to the window a different worker told me that they do in fact have a triple. Now went through drive thru for ice and I think they said they’re only doing mobile and DoorDash. Not sure since when we asked what they said we were ignored.
… moreLife with Renn
Okay so i people who purchase sonic ice are purchasing it for that SPECIFIC ICE!! I ordered 6 cups of ice and they sent me LIQUOR STORE ICE . It was dirty and the lid had HAIRS on it like they’re scooping it from a random bucket with there hands and dropping it in the cups ( I’ll attach photos)! I called the store and asked for the manager who decided to YELL AT ME SCREAMING ABOUT HOW THEY “CANT CANCEL ORDERS” instead of informing the dasher and having DoorDash contact us they sent us that NASTY DISGUSTING DIRTY ICE!! No one cared , the team was rude the establishment as a WHOLE should and needs to be IMPROVED. Sad
… moreBrandon Palmer
I ordered the “Super Sonic Breakfast burrito”. It’s supposed to come with Eggs, Tots, Shredded Cheese, Tomato, Jalepeno, Onion and Sausage.
The first time I received it, the burrito only had Sausage, Onion, Tomato and Nacho Cheese. I went back through the drive through, showed them the burrito and asked to have it re-made with all the ingredients.
2nd time around, I took a couple bites driving away and it was still missing ingredients. Looked and tasted horrible and got sick 10 minutes later.
Horribly run establishment with no proper training, and lacks all basic fundamentals of a customer oriented restaurant.
Tear this place down and put something there that the community can enjoy.
… moreRoberta Underwood
I got doordash from this place. Forgot more than half of my order and what I got was complete crap!!! Did not receive my drinks. My fries, my cheese sticks or my husband’s Burger. But what I did get was this grotesque chicken sandwich. Which by the way the bun was soaked because of all the wet lettuce and the meat looked like it was nuked after a week sitting in the car and again no drink the whole point of going there
Doordash said they’ll refund me. I waited 7 to 10 days now. They are unable to refund me cuz it’s been too long. Keep that in mind when you’re dealing with doordash, but most importantly this Sonic is horrible I purchased this food on June 14th allowing doordash enough time to refund me.
Maybe Sonic will fix it. We will see. I don’t like to dispute things with my bank. It’s a pain in the ass
… moreBrianna Clark
Placed my order online at noon so it would be ready since I know they take forever. I get there at 12:15 and they state that it’s worked on, no biggie. 12:30 comes along and they tall me that everything is JUST being dropped, 30 minutes after I placed the order. I ask her how long she thinks it will be since I’m on my lunch brake and need to get back to work and she refuses to give a straight answer. I expect more than a half-ass apology when I’m waiting long. Editing to add..
Finally got my order 40 minutes after placing it and it was wrong.
… moreJacob Emerick
Do not go inside, there is no employees working store front. There’s a red button you have to push to call an employee. Good luck if they answer. Got our food, it was cold, missing a drink. Again, good luck getting an employee to respond. I’ll note, there was no one in the drive thru, one other customer inside. Maybe a ton of online orders? Don’t know, won’t be back.
… moreHelana Navarro-Sutliff
Cold burger, bad service, got my order wrong, waited for one burger with no line in the drive through for 15min and it came out wrong an cold, drink tasted dirty an watered down, as in dirty ice or tap water was used and did not tasted like a normal diet cherry limeade, and they tried to charge me for the same order twice, but i had my reciept… Use to be a good spot, something changed. For as long as i had to wait, my burger should have been hot.
… moreMarie Dwenger
So disappointed. Went to order some food at 10pm, pulled up into the drive in spots. I saw about 3 other people in the slots ordering food so I figured it was still open. I even checked online to make sure the hours were correct. My little red button lit up and said they would be with me soon. 15 minutes past they clicked on i heard a sound and then it clicked off and had the “press button for service” light up. I tried again and they once more just clicked it off. Finally I just left. I wont be back.
… more