Jasmine Darby
The lady who took my order via drive through sounded like she had an attitude & barely wanted to help. I waited 10 minutes to get my food fresh all for my fish sandwich to have old lettuce in it. The fish even tasted like they over cooked it all because I wanted it fresh. I even ordered chili cheese tater totes for them to be soggy. I’m pregnant & if I get sick from eating this I’ll be suing!
… moreFloyd
Ordered via mobile app. Order was incorrect once delivered. Went inside to get my order corrected and there was no bell to get the workers attention, so I had to yell because the workers were in the back playing loud music. Also ordered a bacon cheeseburger but the bacon looked off. Apparently this location is halal and doesn’t have any pork products. As a customer it would be nice to know that AHEAD of time. Between the incorrect order, and incorrect food, I do NOT recommend this Sonic location.
… moreNoel Symonds
So dissapointed – not been to the US in 13 years and had good memories of Sonic so got a friend to drive me to one. Sadly the food here was not as I remember. Here it was over priced and not very nice. The tater-tots had hardly any potato in – just over fried lumps of crunchy batter. The onion rings was under cooked and the Burgers so mushed up and greasey. My friend left half of his burger. Ruined my positive image I previously had of Sonic (we do not have this chain in the UK). I wish I could go back to the one someone else took me to all them years ago when I was last in the Detroit area where the food was yummy. But this one I would say avoid!
… moreNomran
Sonic used to have great service, but lately it’s gone downhill. The staff don’t seem to care anymore and customer service has gotten really bad. Orders are often wrong or take forever, and no one apologizes. It’s disappointing to see how much the quality has dropped — they really need to step it up again
… moreKother Alkhalili
I had one of the worst experiences I have ever had at a fast food restaurant at the Sonic in Dearborn. The food I received was absolutely unacceptable!! my burger was completely smushed, smashed, and looked beyond unappetizing. To make matters worse, my niece actually became sick and started throwing up after eating it.
When I called to address the issue, I expected at the very least an apology or some form of resolution. Instead, the manager was shockingly rude, completely dismissive, and refused to give me my money back. Rather than handling the situation professionally, he went as far as to insult me directly, calling me “trash.” This is completely unprofessional behavior from someone in a management position.Not only was the food quality disgusting, but the lack of basic customer service and respect made this experience absolutely unacceptable. No customer should be treated this way. This location clearly does not care about food standards or about treating people with decency. I will never return to this Sonic
… moreNukaColaReviews
Located in Dearborn, MI, this awesome Sonic offers some of the favorites your come to love from America’s #1 Drive-In! Tasty burgers, awesome fries and tater tots, and so many milkshakes it’d take a lifetime to try them all! Plus excellent fast, friendly service is available! Hungry or thirsty? Stop by a Sonic today!
… moreZahra Alkhalili
I ordered food and it was absolutely disgusting it smelled bad and tasted even worse. I called to make a complaint, and first a manager named Ali spoke to me but didn’t resolve anything. Then someone named Abe called me for no clear reason. It was confusing and unprofessional to have a different person contacting me every time.
I asked for a refund, and they refused even though the food went straight into the trash. Complete waste of money. Horrible service, awful food, and no accountability. I will never be going back, and I don’t recommend anyone to go there.
… moren
This Sonic location stood out as a shining example of how great caring service can elevate the entire dining experience. Whether you’re grabbing a quick meal or treating yourself to one of their signature burgers, I highly recommend stopping by. You’ll leave not just full, but genuinely appreciated! What really stood out to me was the kindness and professionalism of the manager and team. The manager went out of their way to ensure everyone’s order was correct and taken care of. You could tell they foster a positive work environment because the staff were not only efficient, but super friendly and upbeat. It’s rare these days to encounter such consistent hospitality at a fast food chain but here it is! I personally love the smasher and all their halal options.
… moreBreezeDaKingpin
Ordered a double cheese burger
It was cold and tasted like it was left over for about a hour then reheated it. Last time I’m ever ordering anything from this sonic in Dearborn. I wouldn’t let my worst enemy eat from Sonic.
… morePAUL RITZ
Went here for a later night shake and pop. They were open til past 10:00, and the inside dining area was open. We ordered and got our drinks pretty quickly. They have Halal options if you need that.
… more