R. C. Major
I used the mobile app to order a combo, Wacky Pack, and a few drinks. The application said our food would be ready in five minutes, which seemed too fast and I didn’t mind a longer wait. Our food wasn’t brought to us until a half hour after we ordered.
The carhop was very polite and apologetic. She was the only one I saw bringing out food, so I felt bad for her. They appeared to be short shifted.
Both burgers were completely incorrect and the tater tots were cold.
I contacted customer service online (the only option if you use the app) and received a $10 gift card.
We have had a number of issues at the Gary Farm location in the past. It’s worth the time to travel to a different Sonic location in town.
… moreAutumn Mac
Love their ice cream… Just regular ole I
Ice cream … I really hate the fact that they got rid of their ice cream cones… Now I don’t go there as much just because of that
… moreMary Ann Vibbert
Fast service and the bacon garlic butter burger was delicious. We ordered on the app and the food was out to us in less than 5 minutes. The server was polite and nice enough to bring us condiments back out.
… morezach lawhorn
15 minutes for a pretzel and tots. Pretzel not cooked and I don’t even know what happened with the tots. Gave me 5 free slush coupons that expired on yesterday. Thanks.
… moreLegion
SPIT IN MY DRINK!!! Had a doordash order to pick up and was previously told to come to the door to get it. I did so the third time and they one of the employees got hostile and told me to get out and made many snarky rude remarks. As if that wasnt enough i noticed the drink i was supposed to bring to the person i was doordashing for was slightly open. I fully opened it to see a HUGE GLOB OF SPIT IN IT. ABSALUTELY WORST SONIC IN BOWLING GREEN!!!
… moreTobey Borden
The salted caramel toffee ice coffee is freaking amazing pls keep it forever! I order it AT LEAST 4 times a week. And the staff was actually very amazing compared to my past experiences with this location!
… moreMatt Law
You know those overcooked little scraps of fries at the bottom of the box? Image that was the whole box. The double cheese burger was good. Service a little on the slow side. Normally I go to the Sonic by lost river. Never have a problem there but this Sonic was closer.
… moreKeaton Mathis
This had to be the worst experience I have ever had with a sonic. So we get there we order on the app we checked in to a stall. The 1st order we put in never makes it to us after the screen telling us that our food was on the way. So we put in another order for a co-worker to bring back to them for lunch and riddle me this how does my 2nd order get to me first but my first order doesn’t make it to me tell I have to push the red button and tell them I am missing a order. Customer service was absolute garbage. Rude over the headset when I had to push the button to tell them I was missing a order. Also the person that gave me my order was rude and had a attitude. I highly don’t recommend getting or ordering anything from this sonic unless you want to deal with rude and unprofessional employees who don’t care. Go to a different one
… moreSaddy Snow
Nick… i could take you far away from this place…. hop in princess
… moreBlake Silva
Food took forever even though I was literally the only one there for 20 mins and the food was so cold and nasty and this is every time I go and tonight is the last for sure. I also ordered tots not fries like it’s hard to read a screen stop being lazy burnt fires hit cold stale burger
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