Sonic Drive-In

  4.1 – 1,262 reviews   • Fast food restaurant

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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Shelbyville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1604 North Main Street for the ultimate SONIC experience!

Fast-food burger & fries joint with an old-school feel, including retro drive-in service.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Sonic Drive-In 37160

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sonicdrivein.com

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SHELBYVILLE, TN (N MAIN ST) – Sonic

Here at SONIC Drive-in located at 1604 North Main Street, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry …

Sonic Locations in Shelbyville, Tennessee

Tennessee/. Shelbyville. 1117 Madison Avenue. Shelbyville, TN. Open until 9:00 PM. Drive-thru, Delivery, Online Ordering. Order Here. 1604 North Main Street.

Sonic Drive-In | Shelbyville TN – Facebook

We offer flexible hours, competitive pay, and a family friendly environment. Stop by the store or call the office (773-0018) to schedule an interview today.

Reviews

Sam Lauren
Night time female manager rude, would not listen to my complaint that my $7 icecream had no candy. Took 10 minutes to get help. Ice cream has very little candy. Will not buy another one here.
On every occasion they either put too little ice or too much ice, to where you can’t even get the straw in the cup. No in between. Employees MUST be RETRAINED on how to make drinks. The smallest task, they can’t get right. This hasn’t been once, it’s every single time!
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Brian Brenton
I come here every other morning and get just about the same thing every time because of the affordability and everyone always seems very nice. I just wish they would fix this weird looking drive thru speaker box.
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Augusta Son
Absolutely terrible. Tater tots were ordered with 3 extra cheese on them, after I sent them back once this is what I got …AND they’re burnt. Service was slow, and rude. They still had almost no cheese on them at all. Next time I’ll just wait until I’m in murfreesboro
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Joe Thompson
It’s Sonic… Classic menu with a few new twists. Breakfast is available all day and flavors can be added to any drink. Tuesday is still the day to get burgers at a discount. The new chilli is good but the little containers aren’t quite full. If you want a full serving, buy two. Attached photo shows container as I received it. I took the lid off and snapped this photo. Low volume… Great taste!
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ZeroTube
Don’t come on your lunch break. You will spend 12 minutes waiting at the drive through and not a single soul takes your order or even acknowledges you’re there (people behind me waiting as well). Then you’ll spend the last of your lunch break (another 12 minutes) waiting at one of the spots, having no one come take your order after pressing a red button. Every time I drive by I assume this sonic pops off since almost every spot is taken. However, I was wrong. The spots are so filled because only 1/4 of them have had their orders taken while the rest wait 30 minutes (not including the time it takes to make the food). Go to the other sonic in town.
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Chad Hoffman
It’s fast food, but it’s good fast food.

Service: …
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Tim Brock
They do a good job at the sonic in sparta only think I think there water is a little over priced other than that always get great service.
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Maria Pittman
I paid with a card and says I got change don’t know how that works but I think something is wrong with that. The food was delicious and hot though and it was pretty quick. Receipt also says I saved $1.88 don’t understand that either because I paid full price for everything. I didn’t get a combo or a special.
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Brittany Judkins
Absolutely appalled by the service my husband and I received tonight.

Who ever answered the phone tonight 2/26 around 8pm needs to be RE-TRAINED A S A P!!!!

We ordered a chili cheese dog with TOTS WITH CHEESE on the side. We get it. That can easily be miscommunicated. (The same thing actually happened the day before but we decided to NOT call and just come back tonight and try again with out even complaining- so nice, right?!). So we received a chili cheese tater tot and came back to have it corrected to TOTS WITH CHEESE. So as we wait, our chili cheese dog is losing its freshness. We can accept that because we are about to receive fresh delicious TOTS WITH CHEESE. We get the bag, head home, lo and behold it’s NOT correct again now we have an unwanted hotdog with cheese and our cold chili cheese dog! So, since we have groceries and a life to live and don’t want to spend 15 MORE minutes at sonic, we figured we could call now and tomorrow we will be able to have our meal corrected, because 2 nights in a row? What are the odds of that?! So the whole problem was solved on our end, we will just return tomorrow and they will remake the meal and have satisfied customers……But then the gatekeeper of fresh hotdogs answers the phone (some chick with poor customer service) and lets us know that even though they ruined the meal we purchased we are only entitled to TOTS WITH CHEESE. So we say do you want the cold hotdog back?! Of course her reply along the lines of ’there’s nothing I can do’ and she made the situation even more frustrating.

It’s a hotdog that lost its freshness due to EMPLOYEE MISTAKES/INCOMPETENCE. Both hotdogs were totally inedible and were thrown away, because #1 a cheese dog is not what we ordered #2 the quality and freshness of the chili cheese hotdog was ruined.

Would remaking a meal affect you? Ensuring that a customer isn’t left frustrated and unhappy? It seems like she took it personally that we expected a fully remade meal or refund. That fresh hotdog must come directly out of her paycheck….. otherwise it makes no sense and you all should reevaluate what customer service is all about.
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