For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Shelby, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 101 Earl Road for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
Omaree Mcmiller
Went to sonic earlier to order dinner and this experience was absolutely terrible and time-consuming. After waiting 5 minutes to order my food, they came to the speaker aggravated and annoyed with my order. Constantly had to correct the order and seemed to irritate them more. Got to the window, where they kept with the attitude. After taking my card, they said that it wasn’t working multiple times and that it was just saying declined. After about another 5 minutes i was able to see that they had not only taken my card for my food, but also had another $10.00 taken away as another transaction which was weird. They still told me that it wasn’t working and that they couldn’t see it. After speaking with the GM on the phone she agreed to give the money back. The manager told me that they have an “occasional” glitch in the system.. however the lady behind me which the order i thought i paid for said that her order was $12.00. I think these people are weird and sneaky and i wouldn’t recommend going there if you’re having a good day 🙂
… moreMar Andrews (MarsBars33)
Just tried to go eat at sonic the service was absolutely dismal at best. They told us they were only taking drive thru orders then preceeded to take another person’s order who was not in the drive thru. When we tried the drive thru they told us there were not taking orders at all. We were eventually able to order and were offered no explanation. Will not be returning also witnessed an employee smoking near the dumpsters and it was not tobacco iykyk
… moreRipley
Drive thru. I sat at speaker for 10 minutes before I was asked what I would like. I then sat at window another 10 mintuites for a $13.83 order. Brandon worked the window when I got my order I asked him if he could give me a refill on my drink. Which he did. I asked for refill as I drank my drink waiting on order. Brandon was nice and pleasant in refilling drink etc..
I get about 3 miles down the road and find out that the tater tots was missing. I had to turn around to go get what I had paid 14 bucks for and did not recieve.
When I get back and pull around to the window Brandon and another kid (Devin) was standing outside at the door at the window. This highly upset me that they put vaping and standing around outside of getting order correct. I pull up and said I want my tater tots I had ordered. I said this is ridiculous and the other kid (Devin) just laughed and kept on vaping on his pipe.
I asked what his name was and he said he didn’t have one and laughed again.
Brandon got my tater tots and I asked him what was the kids name that laughed and showed no respect to me as a customer. Brandon said his name is Devin. I asked what his name was and he said Brandon.
I get down the road a few miles again and find the tater tots were completely cold.
I believe Devin was the cook. If so he must have cooked a big batch so he can stand around outside and vape.
This is completely unacceptable for this service, disrespect, and cold food that was a 14 dollar hamburger with cold tots.
I will warn all my friends to be cautious in ordering food from here.
I should have looked at the rating prior to going and see that it had a 3 star rating and it would have saved me 14 bucks. But never again. When i got down the road and found the tots cold, it was no use in turning around for it. With that it was blantely ment that Sonic does not care about its customers. I will take my money somewhere else.
I hope to speak to a manger one this, but with the 3 star rating shows they really dont care about improving and they know for the most part people will not go back if food is missing and then when they do get the missing food it is cold! I believe they count on people not returning when food is missing, increasing the profit margin even more.
… morePattie Shelton
Sonic in Shelby is awesome, especially Mickie. She is amazing. She takes the time out to listen to her customers and make sure that your food is hot and accurate. She has beautiful people skills when dealing with her customers. If more restaurants had good people like her, then I believe business would be great. Thanks sonics team “Shelby”.
… moreHaylea Roberts
Horrible. All we ordered was two drinks on the app. We waited in the mobile pickup stall for about 20 minutes. No one ever brought anything out, the employees that were outside never said they it was drive thru only or anything, but we ended up going to the drive thru and asking the guy about it and he was very short with us. Not necessarily rude with tone, but he shut the window on us twice… even us just saying thank you. We weren’t rude, we just wanted our TWO drinks. Soda and Tea. Not hard to make, not hard to walk out to a vehicle parked 10ft from your door. The drive thru was going very quickly. I cannot comment on food since we didn’t get any, but I definitely do NOT recommend mobile ordering and using a stall.
… moreNicole Early
This is not the place to go while on lunch, especially if you’re in a hurry!
I sat there for 5 minutes before someone even came on the intercom and said to hold on, 5 minutes later they took my order (just a shake) and then sat at the window while they held my debit card inside after telling me they had to reboot their card systems. First off, you have to reboot? Fine, hand me my card. Very unprofessional and time consuming. Bad experience after bad experience for 6 years now. Never again.
… moredenise christopher
It was awful. Gave me the wrong sandwich. Took it back and try to fix it using the same sandwich that they mess up. It was so sloppy that I could even eat it. I asked for my money and they said they couldn’t give me my money back. Nor a receipt.
Pose to have mayo, lett, tom, and bacon only!!
… moreSun drop
They are a great place with drive up stalls, drive through, and online orders. The did is really good and it has a fair price. It has become my new favorite place. They always have specials online.
… moreAsh
If you’re going to replace a shake with stuff in it with vanilla you could let someone know or ask the driver if the customer would like a different one. Actually such a disappointment. I’ve had orders be wrong before but this was something else to me…. I was excited now I’m just kinda sad
… moreD E
Always takes FOREVER which would make you think the food would be fresh but it’s not. And it’s not a one time deal. Been there 4-5 times to give them a chance. Same deal each time. Love Sonic onion rings but once they were totally out, the other times the bag is only half filled and they are overcooked matted together and taste like they’ve been under a heat lamp way too long. Surprised the place is still in business.
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