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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Shirley, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 800 Montauk Highway for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
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SDI 6713 Shirley NY – Sonic
Here at SONIC Drive-in located at 800 Montauk Highway, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry …
Sonic Locations in Shirley, New York
locations/all locations/New York/. Shirley. 800 Montauk Highway. Shirley, NY. Open until 12:00 AM. Delivery, Online Ordering. Order Here. Learn More.
Sonic – Shirley, NY Restaurant | Menu + Delivery – Seamless
A la Carte Meals · Sonic® Cheeseburger · $7.99 · Super Sonic® Double Cheeseburger · $9.59 · Super Sonic® Bacon Double Cheeseburger · $10.49 · All-American Dog.
Reviews
Joshua Holten
I visited Sonic Drive‑In on 800 Montauk Hwy in Shirley, NY and unfortunately had a very frustrating experience.
First: the ordering system was a mess. The speaker at my stall was so quiet and garbled that I had to repeat myself multiple times — the staff didn’t acknowledge any mistakes or check in to make sure the order was correct. When my food finally arrived, it was missing items, and I was given zero apology or compensation. According to many local reviewers, this appears to be a recurring problem at this location.
Second: the wait was long and seemingly inefficient. I pulled in, placed my order, and waited far longer than I expected given how few cars were ahead of me. The staff appeared slow and uncoordinated.
Third: food quality was very disappointing. My burger was under‑seasoned, the fries were soggy, and the shake I ordered didn’t taste fresh. Employees showed little interest in correcting it when I pointed out issues.
Finally: the overall customer service felt cold. No real greeting, no check‑backs, and when I asked about missing items I felt dismissed. It gave the impression that the staff didn’t care whether I left satisfied.
If you’re thinking about going here, be warned: the concept of the drive‑in is fun in theory, but the execution at this particular location is falling short. I hope the management addresses the service and check‑out process soon. For now, I cannot recommend this Sonic.
… moreFirst: the ordering system was a mess. The speaker at my stall was so quiet and garbled that I had to repeat myself multiple times — the staff didn’t acknowledge any mistakes or check in to make sure the order was correct. When my food finally arrived, it was missing items, and I was given zero apology or compensation. According to many local reviewers, this appears to be a recurring problem at this location.
Second: the wait was long and seemingly inefficient. I pulled in, placed my order, and waited far longer than I expected given how few cars were ahead of me. The staff appeared slow and uncoordinated.
Third: food quality was very disappointing. My burger was under‑seasoned, the fries were soggy, and the shake I ordered didn’t taste fresh. Employees showed little interest in correcting it when I pointed out issues.
Finally: the overall customer service felt cold. No real greeting, no check‑backs, and when I asked about missing items I felt dismissed. It gave the impression that the staff didn’t care whether I left satisfied.
If you’re thinking about going here, be warned: the concept of the drive‑in is fun in theory, but the execution at this particular location is falling short. I hope the management addresses the service and check‑out process soon. For now, I cannot recommend this Sonic.
Jamie Miller
Waited 20 minutes for onion rings, fries and mozzarella sticks. Then they didn’t even charge for the onion ring. The food wasn’t even hot. Asked for a lot of ketchup got none. Waited longer for the onion rings. 4 cars in the spots
… moreJonna Michele McGarry
The customer service at this restaurant was amazing. The drive through associate Taliyah was polite, efficient, and extremely accommodating. The manager Omar was great- he runs his shifts amazingly. Thank you for my great experience.
… moreTaliya Savage
DAVE THE MANAGER 0-10
Multiple times missing items. Poorly made food. Poorly prepared food i should say also. As well as very disturbing and outrageous staff. I pulled up at 10:59 and over the microphone is the manager Dave. I ask him if they were open still and the guy says yes in a very big attitude. I ask “okay, but why the attitude?” And all he said is “CUZ! You asked me!!” Like the audacity is crazy. I ended up not wanting order anything but a side order of tenders because he was rushing me into ordering.
… moreMultiple times missing items. Poorly made food. Poorly prepared food i should say also. As well as very disturbing and outrageous staff. I pulled up at 10:59 and over the microphone is the manager Dave. I ask him if they were open still and the guy says yes in a very big attitude. I ask “okay, but why the attitude?” And all he said is “CUZ! You asked me!!” Like the audacity is crazy. I ended up not wanting order anything but a side order of tenders because he was rushing me into ordering.
Tanasha Jackson
Food takes forever. Staff is rude. Waiting for 15 plus mins at drive thru. Just for a Philly cheese steak. Tray d4. Been sitting waiting. Order was wrong after all of that
… moreMARK
This was by far the worst and most disturbing experience I have ever had at a Sonic, and it absolutely needs to be addressed by management immediately.
On August 26th, 2025, at 11:31 PM, my girlfriend and I visited this location. The employees working at the time displayed behavior that was not only unprofessional but also completely unacceptable for anyone in the food service industry.
The cashier who took my payment was openly rude, making an unnecessary and offensive comment about our order. She continued speaking negatively to her coworker loud enough for us to hear, which made the entire interaction extremely uncomfortable. When I asked for a receipt, they refused to provide one, which raises serious concerns about accountability and transparency.
Even worse, while preparing our Blasts, both employees engaged in behavior that was unsanitary and disrespectful. Based on what we witnessed, we did not feel safe consuming what we were served and had no choice but to throw the drinks away.
This goes beyond poor customer service, this was a violation of trust, food safety, and basic decency. Employees who act this way damage the reputation of Sonic, drive away loyal customers, and create a hostile environment that no paying customer should ever experience.
As someone who works in retail and understands the importance of professionalism, I can say without question that these employees should not be in customer facing roles. Their actions were completely out of line, and if they are treating us this way, I fear for how many other guests they have disrespected or put at risk.
Sonic, you lost both my girlfriend’s and my business that night. We will be sharing this experience with others, and I will also be sending a direct email to upper management demanding that this incident be investigated and that immediate corrective action is taken.
… moreOn August 26th, 2025, at 11:31 PM, my girlfriend and I visited this location. The employees working at the time displayed behavior that was not only unprofessional but also completely unacceptable for anyone in the food service industry.
The cashier who took my payment was openly rude, making an unnecessary and offensive comment about our order. She continued speaking negatively to her coworker loud enough for us to hear, which made the entire interaction extremely uncomfortable. When I asked for a receipt, they refused to provide one, which raises serious concerns about accountability and transparency.
Even worse, while preparing our Blasts, both employees engaged in behavior that was unsanitary and disrespectful. Based on what we witnessed, we did not feel safe consuming what we were served and had no choice but to throw the drinks away.
This goes beyond poor customer service, this was a violation of trust, food safety, and basic decency. Employees who act this way damage the reputation of Sonic, drive away loyal customers, and create a hostile environment that no paying customer should ever experience.
As someone who works in retail and understands the importance of professionalism, I can say without question that these employees should not be in customer facing roles. Their actions were completely out of line, and if they are treating us this way, I fear for how many other guests they have disrespected or put at risk.
Sonic, you lost both my girlfriend’s and my business that night. We will be sharing this experience with others, and I will also be sending a direct email to upper management demanding that this incident be investigated and that immediate corrective action is taken.
A
WOW!!! RIDICULOUS!! ORDERED 3 CHICKEN BITES,. ONE OF THEM CAME WITH JUST THE CRUST NO CHICKEN INSIDE,. ALSO ORDERED A VALUE MENU BURGER FOR $3.79 BUT SHE CHARGERS ME $7.49 ,.. I COMPLAINED THEY REDO MY ORDER BUT DID GIVE ME MY CREDIT! SO I HAVE TO COME BACK AND HUNTER A CREW MEMBER GAVE ME CASH $3 N CHANGE NO APOLOGIES FEEL LIKE DIDN’T CARE! UGHHHHHHH SMH WASTE OF TIME
… moreRosay Jimenez
Just left sonic 10:10pm which I love I get the same drink everyday but today I had a bad experience. First my boyfriend called ocean water cool water by mistake and the cashier laughed rudely. Was trying to give us cold water. I ordered sweat tea wit strawberries she did not put strawberries in it also put no ice in only my drink. I love long nails but if you work in a restaurant why have long nails like longer than my nails. The top of my drink was not secured which cause the drink to spill in my car and the whole where the straw was poked out I guess she used her nails to do I don’t know what.
… moreCourtney Gerbino
I come to this Sonic often to grab a drink or a snack. When the staff member Omar is working he always goes out of his way to greet me – his customer service skills are next level. I wish all service industry people had his attitude.
… moreJon Jozaitis
I love their breakfast burrito.It’s very substantial, and it tastes great.Doesn’t help my diet any though
… more