Linda Goldberg
I ordered a smoothie online, and asked for chocolate drizzle, honey, bananas, and just the smoothie blend. It was a delivery so I couldn’t check it myself at the store. But they didnt add the chocolate drizzle, and the bananas were also hard to bite into. Its frustrating when you spend $15 to not be able to eat it (i cannot have hard foods). So i called asking for either a fix, or refund. My boyfriend let Mindy know that the banana was frozen, and she immediately got upset telling us she made it so it couldn’t of been. Excuse me Mindy but did you bite my banana to make sure it wasn’t frozen? I was fine with getting a new one or bringing it in, but she completely was raging over the phone and calling us liars. This is upsetting, especially because they are usually really wonderful about remaking food or adding things they’ve forgotten. Mindy is unprofessional. I hope shes not horrible to work with too.
… moreNichole Harman
Every time I have been in to this store the staff are extremely friendly and knowledgeable. Joyce especially has recommended several things and I have loved them all! She’s super friendly and just seems happy to be there!
… moreYvonne
I LOVE this place. I’ve had a few different items and they are all so yummy. A must try! Açaí smoothie bowl pictured
… moreJane Sherman
I come to Smoothie King during my lunch break at least once a week. I usually have a great experience, but today left me feeling like I never want to go back there. I ordered a gladiator strawberry with banana. I entered the store and saw a white smoothie in the fridge, but assumed it wasn’t mine because I ordered a strawberry drink. The kid at the fridge took it out and hesitated. Said he’d be right back. Seemed like he was rushed, despite me being the only customer in the store. Did a double take then handed me the smoothie. I asked if there was strawberry in this and he said yes out of uncertainty. I didn’t have time to argue with him as I needed to get back to base for work. I got back to my car and took one sip of it. Tasted like bananas with protein powder and ice….. Left feeling gaslighted. Think I’ll just make my smoothies at work now.
… morejanet 2.0
This restaurant is so good customer is Janet Joyce and Brooklyn are also amazing. They’re also sweet, Best servers ever I would recommend again. I woke up every day for the next year or so, and I would never get tired of drinking this smoothies or talking to any of the workers.
… moreLauren Lee
Even when its busy im never waiting long for my food. Its delicious and always tastes fresh. The customer service is very good as well. I see one employee, Joyous a lot, shes always very kind to me . I always see myself coming back when i get off work
… moreZach Vallejo
I have been to MANY Smoothie Kings. They are always amazing and so friendly. Until, I arrived to this location. I’ve been three times now and the service is awful. I typically wait, way longer than anticipated and they are the least friendly people in town. Service, absolute fail!
… moreKymnChrista Chavez
Be sure to stop by and see Josie, she is the most attentive, wonderful, service with a smile. She knows are order and asks if we want our usual. For a staff member who takes the time to know their customers and what they like is amazing customer service. She also takes her time to help new members of the team get acclimated to the environment and shows them and trains them when they have questions. She does not do stuff for them she teaches them which is a great person to have behind the counter. If Josie is not there we normally will not stop Josie has been the highlight of our entire experience at smoothie King and she is definitely a 10 out of 10. She makes our product to perfection and we always have a great experience when she’s working.
… moreMario Evans
Smoothie king is now my favorite place thanks to great customer service from employee Josie. She greeted me with kindness and gave great options that fits my liking. Now I go there often knowing I get great service along with amazing delicious smoothies. Thanks again Josie. Salamat po kapatid!!!!
… moremell.
Came in to use rewards on an order, my boyfriend and I were given an attitude just for wanting to simply change the milk on a smoothie (since I’m lactose intolerant) and make a modification to another item. They forgot to scan rewards, made a new order, and placed the wrong smoothie in the order, refused to change it back for us. I was being very respectful, I did not give an attitude or change my tone, but he was getting defensive when I came back and pointed out the mistake. Walked in to save, walked out paying more than what we even got. The employee’s name is Gary I believe. I’ve never had an uncomfortable experience at smoothie king until now.
… more