Kayla Kimmmerly
This is how I received my bowl not full mind you it’s frozen so I wasn’t able to eat it after waiting 25+mins in the drive thru after ordering immediately for the employee to tip themselves i paid with Apple Pay never touched the screen. Maybe it was accident by the employee turning the device for me to pay if i had good service i wouldn’t have cared but that’s just a cherry on top. Tried calling the store multiple times straight to voicemail. Filled out second review today bc I never heard back from the one I made on Saturday. I would’ve went in immediately after to the store but I didn’t wanna be late to work after waiting that long.
… moreJen Bouwkamp
Unacceptable. Terrible. Angry, flippant, rude individual was abrupt and surprisingly unfriendly. She would not make eye contact as she shoved the receipt and smoothies out. She made soup rather than smoothies. We had just left St.V Carmel hospital. My son was craving a smoothie, she ruined that craving. I have never before had a poor experience at any other Smoothie King. Steer clear of this train wreck.
… moreK G.
Love this location! Super clean, quick service, and the team is always friendly. The Bee Sting Berry Bowl is a must-try—great flavor and just the right texture. Convenient location with an easy drive-thru, and they’ve got solid options for kids too. Always a smooth experience, literally.
… moreStacyane Wilkins
I came in and placed a big order of 7 drinks some bowls and a couple toasts. Dominique took my order and was training Diamond on what to do in order to make things flow efficiently. My entire order was out in 10mins! These ladies rock and I would come back time and time again to ensure service this effortlessly. Keep up the great work! It is exciting to see new faces and excellent customer service.
… moreDenny L
1 star. Arrived at 7:51 PM, nine minutes before the posted 8:00 PM closing time. The drive thru had a sign saying it was closed, so I parked and walked to the door. It was locked while two employees inside watched me try to open it and ignored me until I knocked loudly.
When they finally acknowledged me, they claimed it was “policy” to stop taking orders 10 minutes before closing. That’s ridiculous if your posted hours say you’re open until 8:00 PM. Either stay open until your posted closing time or change the hours.
I made the trip specifically to get there before closing because my wife has a dairy allergy and wanted a smoothie. Instead, the doors were locked early and my time was wasted. Completely unprofessional and misleading.
… moreAndrea Jimenez
Sadly I was disappointed when I came in to this location I usually go to the one in fishers but I decided to come to this one and was given my açaí bowl emptier than usual and my fruit was dug deep inside my açaí base I couldn’t even tell at first if there was any fruit whatsoever
… moreKristin Anderson
This smoothie king is consistently understaffed. I have asked staff why and they say the owner is too cheap to have multiple people staffed at one time. Today was no exception one person working. They need 2-3 people to keep customers happy.
… moreKennedy Ruhl
I have been going to this smoothie king for quite awhile but today’s experience may just make it my last. We get in the drive through and waited over 25minutes for our 2 smoothies (there was one car in front of us and they only got one smoothie), just to receive a smoothie with a glove blended into it. Yeah, you read that right, a plastic glove. To have such poor customer service and then blend a literal glove and serve it to your customers is foul. Do better.
… moreThalia Marie
I have been ordering the same bowl from this location for a while now. I came in tonight, November 2, 2025 to order my Cocoa Haze Açaí bowl, and when they gave me my order, It was half full. I asked what was this? Said the district manager made her general manager start doing half servings. We the customers are paying for what is shown on the picture, A full bowl worth the money. The bowl that I was being sold was about $5 worth. I asked for my refund, she proceeded to apologize and explained what their new district manager is doing to the company. She refunded my money and stood with the Açaí bowl in the window. Talk about POOR customer service. I’m never giving my money to this store or this company again. I work for a huge company as a Manager also and we prioritize our customers and their experience so that they return. This was shameful. Sorry About not being able to provide a picture for evidence as I returned that sad bowl.
… moreAdam Dawson
Friday upgrades at this location are not automatic. I asked for a 20 oz and they did not give the 32. The person who served me informed me that since I didn’t ask for the upgrade I didn’t receive it. Disappointing unfortunately.
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