kelley stack
This was an amazing experience at Smoothie King! I was greeted when I walked and the staff really made me feel special! I will definitely be coming back!
… moreS W
I absolutely love this Smoothie King location! The staff is incredibly friendly and always greets me with a smile. The smoothies are perfectly blended, delicious, and made much better than other locations I’ve tried. It’s the perfect spot to treat yourself to a quick libation!
… moreBen Hurst
I have been to this Smoothie King several times. The smoothie has always been good and I have enjoyed the protein chips and other healthy snacks.
… moreLakisha Gordy
L’Nyah and Samantha have very pleasant and warming personalities. They made me feel appreciated when I came in. I will most definitely be back because of those two.
… moreJoseph Pasquill
the smoothie was great, especially for 42 grams of protein. the service was overall good and i didn’t wait too long, about 10 minutes. The store itself was kind of hot, but understandable because it’s chilly outside.
… moreJIA JOHNSON-OKEKE
I stood in this establishment for 40 minutes. I ordered a smoothie and a bowl. I received the smoothie and told the young man working that I had a bowl as well. He informed me that the guy that took my order would prepare my bowl. I waited as many others came in, placed an order, received it and left. Finally I asked about it again as he gives a woman her bowl. I was told that he was told to make this woman’s order and not mine. Perplexed, I just asked for a refund since my son had just been at the neighboring urgent care and was waiting in the car not feeling well. After fumbling with the cash register, I was then told that neither employee knew how to refund a customer. He asked the other employee, “ Hey, did she show you how to do a refund, because I don’t know how to?” To which he replied no. He calls the manager and was told to tell me to come back Monday for a refund. Seriously????
I then ask for my original receipt so I can prove that I never received what I’d ordered & he didn’t know how to print that either. This was not his fault that the sorry manager, Dana, left employees in the store that were not familiar with standard operating procedures. I ask him to call
Her back and she nastily tells me that I need to come back on Monday. I expressed my displeasure at the ordeal and her attitude asking should I leave my number since I’m facilitating this process and she tells me to deal with it. The proprietors have no clue who is in charge and her lack of customer service skills. SMH
We will see if I get my refund as I’m inconvenienced on a holiday due to poor planning.
… moreStacy Gorum
I made an order online at around 6:00 for the Saraland location and walked in the building at around 6:10 to inquire about my order. The girl at the counter asked to see my receipt and I showed it to her. She said it has not come through yet and it says on the receipt that it won’t be ready until 6:30. I said, “so I have to wait until 6:30 until you start making my smoothie?” She said, “we have customers here to take care of.” Keep in mind that I AM A CUSTOMER AND HAVE ALREADY ORDERED AND PAID FOR MY ORDER AND AM STANDING IN THE BUILDING AT THE FRONT OF THE LINE! At this point I do not even want her make my smoothies anymore. I walk out and my husband walks in and tells her that we have an online order that has been paid for and she refuses to make our order even though we have already ordered and paid and are in the building! I was also not refunded any money and was not given my order! The whole point of my ordering online was to receive my order EARLY! I will never order online from Smoothie King again. Smoothie King does not understand the point of online ordering or have not trained their employees to understand the point. I am very disappointed.
… moreKelley Jones
Everyone in the Saraland store is always pleasant specifically Nyah. She is knowledgeable and so sweet!
… moreKyle Summers
Very good service especially for this one woman to be knocking out all these orders alone. Don’t know her name but the time is 12:05pm 10/01/24.. She deserves a raise
… moreSouthern Bird Dog Properties
I was told “Tell them there is a tip jar next time” as I was handed my smoothies
I usually tip on my card, just wasn’t offered the option this time.
Side note. There is one girl who has always been helpful and funny. Landon also does a great job and has positive energy. He’s so enthusiastic about the staff selection of flavors!!
… more