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Address and Contact Information
Address: 873 Main St Front, Ashby, MA 01431
Phone: (978) 386-1185
Website: https://smithhilltavern.com/
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873 Café & Smith Hill Tavern | Ashby MA – Facebook
873 Café & Smith Hill Tavern, Ashby. 3176 likes · 8 talking about this · 1270 were here. Dine in or out. Tavern located in the back of the building.
Smith Hill Tavern
We are a small family owned local cafe in Ashby, Massachusetts offering a variety of homemade comfort foods. We take pride in our local, always fresh …
Reviews
Erika Goliber
Food was amazing! It was very refreshing to have vegetarian options that were so delicious and staff that were so friendly and genuine! The atmosphere is comfortable and the bar is farmhouse style and clean! The Brussel sprouts vegetarian tacos and chicken sandwich 10 out of 10 and great pours and selection at the bar! We did the repass for my dad‘s funeral last year here, and everybody raved about the food and the staff were so kind! Make a stop when you’re in the area for sure! Support local excellence!
… moreDesiree Moreno
We honestly can’t thank Sean and Smith Hill Tavern enough for making our wedding day so special. We already had full confidence from our tasting that everything would be amazing, but Sean still managed to exceed every expectation.
The food was incredible and beyond the food, what meant the most to us was the care and heart poured into everything.
Sean and his team were fantastic—warm, professional, and thoughtful in every detail. We felt so looked after, and that gave us the freedom to relax and fully enjoy our day.
Having Smith Hill Tavern cater our wedding was one of the best decisions we made. Thank you from the bottom of our hearts for helping make our day unforgettable!
… moreThe food was incredible and beyond the food, what meant the most to us was the care and heart poured into everything.
Sean and his team were fantastic—warm, professional, and thoughtful in every detail. We felt so looked after, and that gave us the freedom to relax and fully enjoy our day.
Having Smith Hill Tavern cater our wedding was one of the best decisions we made. Thank you from the bottom of our hearts for helping make our day unforgettable!
Edwin Huff
Beautiful, clean, woody dining room with very tasty menu, and great service. I had a plate of fish tacos with cole slaw and a guacamole sauce that was delicious. Looking forward to returning next time I’m passing through Ashby.
… moreSamantha deManbey
Overall the food is pretty good and portions are generous. The salads are filling and the red mashed potatoes side is excellent. They have a wide variety of menu items – including various pizza dishes. Some vegetarian dishes include veggie tacos, eggplant parmigian, veggie pizza, and a variety of sides. Prices are a bit high for non-vegetarian entrees. Service is usually friendly. They also have a trivia night every two weeks.
… moreAllison Scott
This is a hidden gem that we just happened to find from a Google search. This restaurant and pub is Located right off of RT 119 in Ashby. A farmhouse/industrial style feel with great food and service. They offer dining settings in the main restaurant or pub as well as an outdoor area perfect for warm weather dining. The menu is simple but offers something for everyone. The atmosphere was cozy and clean. Highly recommended for a light lunch or a romantic date night. We were pleasantly surprised and will be back for seconds!
… moreRuthanne Clark
Love the food, very consistent… been about 8 times.. sometimes meals come out a bit slow when busy just be patient.
… moreJohn Macaulay
Very good food and excellent service. Had breakfast with many good choices from the menu. Tried the omelet and blueberry pancakes. Both were very good. Server did excellent job.
… moreKelly Pelkey
Our family loves this restaurant & dines here regularly, but I have to share what an incredible experience we had this Mother’s Day. We had a party of 18 including friends & family spanning 4 generations. My family typically hesitates to dine out on holidays due to expected crowds & wait times, but they not only accommodated such a large party, they went above & beyond surpassing our expectations. Oysters & shrimp cocktail were beyond fresh & made the day a little more special, along with the complimentary mimosa with our meal. Everyone loved their food, which came out fast, fresh & exactly as ordered…and between all of us, we had a little of everything! The flavors & quality here are truly unmatched. Our server, Alivia, was so attentive & friendly…not missing a thing. The warmth & kindness of the staff was felt by all of us & we were able to just relax & enjoy amazing food & company. If you’re not coming here, you’re missing out! Thank you Sean & team for making this Mother’s Day a special one for our family.
… moreDave MacDonnell
I emailed the owner for a resolution before listing my complaint. I have not received a reply yet; it’s been 11 days. My reservation was for 6:15 PM, and our party of four was seated in the bar area. While the food itself was enjoyable, and the menu selection is certainly an improvement over previous owners, the service and overall experience fell far short of expectations.
Our food arrived at staggered times (8:06 PM, 8:09 PM, and 8:13 PM for the final guest), which was unfortunately indicative of the evening’s service issues. The only waitress/bartender was inattentive, seemingly the only staff member capable of serving drinks. Beverages were delivered one at a time, creating delays and an inefficient service flow. Only one member of our party was asked about a second drink, despite the considerable wait times for food. Furthermore, we observed tables seated after us receiving bread service before our meals even arrived, despite not receiving bread ourselves. Younger waitresses or food runners are there standing about most of the evening giggling with one another.
The situation was exacerbated by the bathroom issue they had. At approximately 7:45 PM, we discovered the restrooms were non-functional, only usable with the caveat that flushing was impossible. This is unacceptable, and I question whether this adheres to health regulations. Frankly, it is unsanitary and profoundly disappointing.
Your website promises “perfectly plated food and fresh ingredients.” While the food quality lived up to this claim, the service and overall environment did not. The lengthy waits for both food and drinks echoed complaints about previous owners, adding to the sense of unmet expectations.
You told “Kate” the review before mine that this was an off night? I was there that night too. It has always been this way. If you are reading this review. Please let me know if you have the same experience.
… moreOur food arrived at staggered times (8:06 PM, 8:09 PM, and 8:13 PM for the final guest), which was unfortunately indicative of the evening’s service issues. The only waitress/bartender was inattentive, seemingly the only staff member capable of serving drinks. Beverages were delivered one at a time, creating delays and an inefficient service flow. Only one member of our party was asked about a second drink, despite the considerable wait times for food. Furthermore, we observed tables seated after us receiving bread service before our meals even arrived, despite not receiving bread ourselves. Younger waitresses or food runners are there standing about most of the evening giggling with one another.
The situation was exacerbated by the bathroom issue they had. At approximately 7:45 PM, we discovered the restrooms were non-functional, only usable with the caveat that flushing was impossible. This is unacceptable, and I question whether this adheres to health regulations. Frankly, it is unsanitary and profoundly disappointing.
Your website promises “perfectly plated food and fresh ingredients.” While the food quality lived up to this claim, the service and overall environment did not. The lengthy waits for both food and drinks echoed complaints about previous owners, adding to the sense of unmet expectations.
You told “Kate” the review before mine that this was an off night? I was there that night too. It has always been this way. If you are reading this review. Please let me know if you have the same experience.
Kate
A Disappointing Night — Poor Service, Bad Food, and No Accountability
We came to this restaurant to celebrate a family birthday — but it ended up being one of the most frustrating and disappointing dining experiences we’ve ever had.
From the start, the service was painfully slow. It took 45 minutes just to receive sodas and bar drinks, and over an hour to get two Shirley Temples for the kids. Our server never gave us any updates or explanations about the delays, and when we asked to speak to the manager, it took another 20 minutes — and even then, the owner/chef never came out to speak with us.
By the time our food finally arrived — well over an hour and a half after we were seated — things only got worse. Out of the eight meals we ordered:
• The steak tips were cold and chewy
• The fries were overly greasy
• The chicken piccata was drowning in sauce and completely inedible
• The fried fish was overcooked to the point of being hard
• The potatoes gratin were dry and flavorless
After waiting so long and trying to stay patient, we were incredibly disappointed with both the service and the quality of the food. We didn’t even bother ordering dessert — it was already after 8:30 PM, and our reservation had been at 6:15 PM. We were simply done.
The next day, I called the owner to discuss the experience, hoping for a reasonable conversation. Instead, I was met with hostility and arrogance. He talked over me, never let me fully explain what happened, and offered a $25 gift card without ever apologizing or taking responsibility. His tone was dismissive and combative. At one point, he told me he’s “been in business for four years and will be in business for many more,” then hung up on me.
We understand that restaurants can have off nights, but what’s unacceptable is the complete lack of communication, accountability, and basic customer respect — both during and after our visit.
This was meant to be a special night with family, and instead it became an evening of waiting, disappointment, and frustration. We won’t be returning, and I wouldn’t recommend this place to anyone looking for a quality dining experience or respectful service.
… moreWe came to this restaurant to celebrate a family birthday — but it ended up being one of the most frustrating and disappointing dining experiences we’ve ever had.
From the start, the service was painfully slow. It took 45 minutes just to receive sodas and bar drinks, and over an hour to get two Shirley Temples for the kids. Our server never gave us any updates or explanations about the delays, and when we asked to speak to the manager, it took another 20 minutes — and even then, the owner/chef never came out to speak with us.
By the time our food finally arrived — well over an hour and a half after we were seated — things only got worse. Out of the eight meals we ordered:
• The steak tips were cold and chewy
• The fries were overly greasy
• The chicken piccata was drowning in sauce and completely inedible
• The fried fish was overcooked to the point of being hard
• The potatoes gratin were dry and flavorless
After waiting so long and trying to stay patient, we were incredibly disappointed with both the service and the quality of the food. We didn’t even bother ordering dessert — it was already after 8:30 PM, and our reservation had been at 6:15 PM. We were simply done.
The next day, I called the owner to discuss the experience, hoping for a reasonable conversation. Instead, I was met with hostility and arrogance. He talked over me, never let me fully explain what happened, and offered a $25 gift card without ever apologizing or taking responsibility. His tone was dismissive and combative. At one point, he told me he’s “been in business for four years and will be in business for many more,” then hung up on me.
We understand that restaurants can have off nights, but what’s unacceptable is the complete lack of communication, accountability, and basic customer respect — both during and after our visit.
This was meant to be a special night with family, and instead it became an evening of waiting, disappointment, and frustration. We won’t be returning, and I wouldn’t recommend this place to anyone looking for a quality dining experience or respectful service.