Heidi Graham
Ohhh it’s been a long time since we’ve been to a Smashburger, but I got a discount code of $5 off $15,so we came to eat! The cashier Jordin, I think their name is, was very patient with my husband and I, who needed time to figure out what we wanted. They have create your own burgers, but not on the menu, as far as I could tell! See my several photos! The cook and the other server gal, we’re great too, even offering me a sample of the French fries! Love it all!
… moreFaux
The staff at the front was very kind and helped us save money on our order. Food came out quick and their new brisket burger is superb. The location is consistently dirty though, with trash and liquids and crumbs everywhere.
… moreJoe Daniels
More than just burgers! I ordered for delivery the 5 Scorchin’ Hot Chicken Tenders with Smash Tots. Was supposed to come with Smash Sauce but that didn’t go in the bag . Great Nashville Spice with flavor to match. Left the tongue tingling. Nice portions fried perfectly, with juicy meat. Smash Tots had just the right amount of seasoning on them as well. Just missed the Smash Sauce for extra dipping. But highly recommended!
… moreAndrew Allen
Very delicious food. The burger I ate was fantastic. The shakes they make use Häagen Dazs ice cream and it is amazing. One of the best shakes I’ve ever had. I enjoyed the Oreo shake a lot and I’m sure the other flavors are great. The double bacon cheeseburger was so tasty and juicy. I have always enjoyed the burgers here. Person taking my order forgot to give me the pop cup so I had to go up and ask. They put a fried egg on a Cobb salad which is interesting, but it didn’t say that on the order. Asked for salad to be in to go container and they forgot that. Tables were clean. Food is expensive and adding fries and drink is extra pricey.
… moreArnel Hajric
I visit smashburger every few months and it never disappoints. Delicious and juicy burgers. I Love their fries, especially the rosemary seasoned ones.
… moreLacie Julien
The food here is always good, but after our last visit, not good enough to overcome everything else that will keep us from returning. My son ordered a large tots, and he received 12 of them that, even if passed as a large, didn’t even come close to filling up the tray that they came on. They were just scattered around and looked anemic and haphazard. The staff was rude and walked away when I asked if we could get more tots, so unfortunate. A simple “hey we didn’t drop enough tots in the fryer for your order, we have some more going right now and will bring them out when they are done” is all it would have taken. I was excited they had dairy free shakes, but the ice cream was too hard to make a shake and was told they could not soften it. No offer to refund the shake, no offer to get me something else that I might enjoy. It takes a lot for me to say something or speak up when the food is lackluster most of the time, but this time I had no choice. We did not get the customer service, amount of food, or quality of food that we paid for. Because of this, I will not be returning, which is disappointing for all involved, including us.
… moreRebecca “Becca” Rose
I had a horrible experience. They told me I couldn’t make my burger into a meal even though I even pointed out to them on the menu that there is an option to make it a meal, and they said there’s no button on their register for it. It took at least 20 minutes to get my order and it was not even busy. They handed me my to-go order finally and I checked to see if the order was correct (I ordered a burger and fries) and they forgot to give me my fries so I told them and they told me it was in the window still and then they gave it to me but they were cold so I don’t know how long they were even sitting out. My burger was soggy and had way too much sauce in it as well. I feel like I wasted money because my food that I received was very disappointing. They also didn’t give me a receipt at all. It didn’t feel welcoming at all on top of the bad experience especially the fact that they didn’t even apologize for the poor service or long wait time.
… moreJustin Third
I paid over 12$ for this terrible and burnt sandwich. ($12 and not a french fry in sight? My bun isn’t made of gold!)
They forgot the 2$ onion haystack.
Order your sandwiches from anywhere else,
This place charges double of other burger joints and hands you nothing but expensive disappointment.
… moreKeyla Hernandez
Fries were cold and salty. Not fresh.. and they rip you off by charging you this making a meal cost. Also charged me 50 cents more for tots instead on a kids meal. . Just thought it was a rip off for the style of burger. Nothing fancy. Five guys is better.
Spendy. Kids meal is about the same cost for a regular burger.
… moreSteven Solheid
SCAM!!! I order food online late around 830. Went to the store picked up my order, got home and noticed my food wasn’t right. I called in they told I could come back and they would remake the order although I had 15 minutes left before they closed to get there, which wasn’t possible. I asked for a refund they said they would give me one. Waited never received one. Manager seemed upset and I don’t think she believed me. So I’m gonna upload picture to prove. To show my order and what I was given. The ticket from the Cook shows the food that was ordered was different. I will not be coming back to this location.
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