Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading internationa…
Counter-serve chain featuring signature smashed burgers, plus sides & shakes.
Daya Evans
First time eating Smash Burger Yeffery was very friendly and great at answering all our questions about the food. Kids eat free on Wednesdays which was a pleasant surprise. We all wanted hot dogs which are 100% beef. We ordered Americana’s. This is the classic kechup, mustard, sweet relish and diced red onion hot dog, reminiscent of a baseball game hot dog from years ago.We tried the Smash Fries which smelled delightful they come tossed in light rosemary oil and sprinkled with rosemary and tots which were hot and crispy. Great service and good food! I highly recommend.
… morePhoenix
I came in with a bunch of friends half my friends received receipts with numbers and the other half received racist receipts my Asian gf received a receipt (without asking names) she received china and my white friend received blanco not only is this the name they gave us this is the name they put on the receipt
(Update)
The manager said he would reach out to me I emailed this email and was not even responded to they gave me a auto response from corporate the lady who did this is still working at this location Kenia your star customer service member. it seems Smashburger supports racism against Asians while being owned by jolibee I guess I’ll have to reach out to them next.
… moreDaniel Chikhwaza
These burgers are probably the best I’ve had in all of Massachusetts so far. Smashburgers serves fresh and juicy burgers with a generous side of fries. The service can be slow, but they eventually deliver a memorable meal.
The atmosphere is cramped, and the tables and floors aren’t always cleaned up after customers leave. But their food is on point, and I highly recommend it.
… moreAudrey
Wanted to get a quick bite away from the busy and crowded areas downtown and was really impressed by the food and the team working at Smashburger on Boylston! Pedro was excellent with management and customer service and the entire team was friendly, hardworking, and had good attitudes and work ethic. Burgers were reasonably priced, had allergen-friendly options, and fry portions were generous. Definitely recommend stopping by here for fast and friendly service if busier sit-down restaurants in the area aren’t what you need!
… moreARMANDO RODRIGUEZ
Honestly, I was pretty disappointed with pretty much every aspect except for the speed which we received our food. Unfortunately, we waited for almost 5 minutes before someone came to the register to take our order. When we received our food, the burger was extremely salty, the only reason I finished it was because I was hungry. Also, the cooks in the back were staring at my family for most of the meal. Considering how much we paid, I would not be returning here. The experience and the food was not worth it.
… moreCharlie
I stopped by this Smashburger in search of two things. A filling meal, and a restroom for paying customers. I was thrilled to be served with both.
The burger i got was delicious on the egg bun used. Adds a special flavor to the cushion that is the bun.
The sweet potato fries were 9.8/10 salted perfectly.
Staff was very friendly and seemingly family or very close. I enjoy seeing many hard workers here in Boston
… moreMarcus A
Aug 7, 2024 Wednesday evening for dinner I ordered Double bbq bacon cheddar burger, with Onion Rings and extra bbq sauce on the side. The patties were cooked perfectly med well, the burger comes with 2 big onion rings on burger the bbq sauce was delicious the bun was soft and tasted fresh. To drink I tried a vanilla classic shake with whipped cream. The side of onion rings were cooked perfectly golden brown not oily and crunchy very tasty! Was very happy either way my order and the quality of food.
… moreTerence Williams
I eat at this Boylston St location almost everyday. It’s my favorite lunch spot In the area and the food is real good. Chicken Tenders are amazing! Make sure to grab the bbq sauce. Now that they have the $4.99 menu items, there is no competition for lunch. The best thing about this location is the staff. They are very friendly and will make sure you know about all the latest specials and offers. The store manager is great as well, I can see she runs and treats her staff like family and they never look like they don’t want to be at work. Great overall experience. If you are in back Bay area definitely make sure you check out Smash burger.
… moreOnestep traveler
I have not given a restaurant, one star and a very long time however, I could not look past all the things that need to be approved here at this location. We waited in line at the counter and there was no one to take her order. I believe the person who was supposed to take our order was also handing out to go orders, takeout orders, and food delivery service orders when she finally came and took our order she got distracted and pulled away from taking her several times which delayed the ordering process. I ordered a chocolate milkshake. It was more like drinking chocolate milk when I finally got it. The food was cold and we both ended up only eating small portions of it. I would not recommend this place until they fix those items.
… moreSigmond Lewis
I just had some of the best burgers in the city, and Annel was fantastic! She was incredibly friendly and helped me choose the perfect lunch, even though the restaurant was super busy. The staff was great, and the food was amazing, all served with quick service.
… more