Address and Contact Information
Address: 1104 Francis St, Longmont, CO 80501
Phone: (720) 600-0579
Website: https://www.singonphoco.com/
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Reviews
The cuts of meat were generous and tender, especially the brisket, which practically fell apart in the spoon. Fresh herbs, lime, and crunchy bean sprouts added the right balance and brightness.
Portion sizes were solid, service was quick, and the bowl arrived piping hot—exactly how pho should be served. If you enjoy building your own flavor profile with hoisin and chili sauce, you’ll be happy here.
Overall, this pho is comforting, authentic, and worth returning for. Highly recommend if you’re craving a warm, satisfying meal.
Summary:
Food: 1/5
Service: 1/5
Atmosphere: 1/5
Details Below
We entered the restaurant on New Year’s Eve and were directed to the dining room by a child playing video games with another child at the counter. They appeared to be no older than eight years old, and there were no adults present. There were only two other tables seated in the entire restaurant, which was not exactly reassuring for a holiday evening.
The atmosphere was bright and stark, a room with tables pretty much describes the ambiance. When I went to sit down, the chair was visibly dirty, so I had to swap it with another one. As we waited to be greeted, we noticed food splattered on the wall next to the tables in the dining area. Not a great first impression, but we had chosen this restaurant based on positive online reviews(??!!), had driven about 12 minutes to get there, and were hungry–so we decided to stick it out. That turned out to be a mistake.
A few moments later, one of the children brought us menus and walked away. We reviewed the menu and waited. After about 10 minutes with no one returning, I went to the counter and asked the children playing video games if a waiter could come to our table. Shortly after returning to the table, one of the children came over to take our order. Confused as to why a child was waiting on us, we reluctantly placed our order. We were hungry.
The wonton soup arrived first. It was just okay–maybe a 2 out of 5. The broth was warm, but the wontons were hard, bland, and tasted like they had been frozen.
About 15 minutes later, our entrée arrived, this time delivered by an adult. I ordered walnut shrimp with a side of white rice. The plate arrived with a large clump of fried shrimp glued together in hardened sugar glaze, undercooked broccoli, and about six candied walnuts scattered on top. I was literally able to pierce the entire mass with my fork and lift it off the plate as one piece. While I’m sure it was prepared by the adult who served it, the presentation and execution were exactly what you might expect if an eight-year-old had cooked it. “Fried shrimp sugar ball” would be an accurate description.
We were given only forks, making it difficult to separate anything from the clump. When I finally managed to pull off a shrimp and take a bite, I immediately spit it out–the shrimp had the shell fully intact, not just the tail. Assuming it was a mistake, I tried another shrimp. Same thing. Full shell again. I spit that one out too and gave up. The food was simply not edible.
We waited several minutes for someone to check on us. When no one came I finally went back to the counter to request the check from one of the children–still no adult in sight. I reluctantly paid the bill and went home to make something to eat. I didn’t include gratuity because there was no service.
I would have moved on from this terrible experience but when I discovered the owner FRAUDULENTLY add a tip to the bill I had to share my experience with others.
The soup is rich, the beef brisket is braised so deliciously soft and glutinous, the shrimp wontons are full of shrimp and fresh meat in every bite, and the noodles are chewy!
The owner is very nice!