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Address and Contact Information
Address: 16043 Manchester Rd, Ellisville, MO 63011
Phone: (636) 230-8202
Website: https://www.silkys.com/
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Silky’s Frozen Custard
Silky’s hours ; Creve Coeur. 12810 Olive Blvd. Creve Coeur, MO 63141 ; Ellisville. 16043 Manchester Rd. Ellisville, MO 63011 ; Cottleville. 3885 Mid Rivers Mall Dr …
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Silky’s Frozen Custard, Ellisville. 1937 likes · 10 talking about this · 2263 were here. This page is for all 3 Silky’s Frozen Custard locations.
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Get delivery or takeout from Silkys Frozen Custard at 16043 Manchester Road in Ellisville. Order online and track your order live.
Reviews
Rebecca Smugala
Even in the middle of winter, Silky’s Frozen Custard in Ellisville is absolutely worth the stop. Their turtle sundae is one of the best around, with rich, creamy custard topped with warm caramel, hot fudge, and perfectly toasted pecans. It’s the kind of treat that makes you forget the cold as soon as you take a bite.
The staff is always so friendly, and every visit feels welcoming and quick no matter how chilly it is outside. If you haven’t been to Silky’s in a while, or you’re debating going because it’s winter, go anyway. It’s worth it every time.
… moreThe staff is always so friendly, and every visit feels welcoming and quick no matter how chilly it is outside. If you haven’t been to Silky’s in a while, or you’re debating going because it’s winter, go anyway. It’s worth it every time.
Rachel M
We have been going to Silky’s for probably at least 20 years now. Silky’s has our favorite custard. It’s so smooth and creamy. The staff is always friendly as well. Highly recommend giving them a try!
… moreShruthi Ramalingam
Some of the best custard in St. Louis outside of Ted Drewes! This is our comfort spot as we’ve been going here our whole life.
Has gotten a bit pricy in the last few years but quality has always been consistent
… moreHas gotten a bit pricy in the last few years but quality has always been consistent
Dean Robinson
First time eating some Custard from here. Pretty good I’ll say. Got a large Cookie dough concrete with marshmallow and hot fudge. I will rate the service as just ok. As my last order was forgotten by the employees. So I did have to remind them of it again. But it was during a night rush so I understand the mix up. I can say I will come back.
… moreAlex Blanco
Best frozen custard in the stl area! Amazing texture and it doesn’t melt right away. I prefer it over other popular custard stands. Wish I could have some now but I moved 🙁
… moreSarah Ornellas
Always my go to ice cream! I have loved this place for years and years. It’s a nostalgic part of growing up for me. Amazing custard
… moreAaron Prash
This place is amazing. They served us when Andy’s denied us. We had a great outing of bonding between pit vipers and pool parties. I love silkies. silkies has my heart never will eat ice cream anywhere else.
… moreMackenzie Donovan
Avoid silkys if you have any type of allergy!!!!!! Went on 3/29 to get (2) milkshakes & this time was scary & horrible. Ordered the same (2) I get almost every week & ordered them w a nut allergy, like I always do – as my boyfriend has a nut allergy to all nuts. They insist every single time that they can’t guarantee anything but this time I did NOT get that disclosure. After I suggested my milkshakes had nut allergies, he asked me “you said 2 milkshakes right?” “you want them in bag?” & gave me my total. I paid & took them home & immediately my boyfriend noticed something was off. Instead of getting his gooey butter cake milkshake, he got a peanut butter/reeses (unsure which to be exact) milkshake. Instantly, his throat became scratchy & his tongue became tingly. I took a drink & immediately knew this was not his shake. NOT ONLY does my receipt show the (2) NOT peanut or nut or peanut butter milkshakes, it says “see chashier!” for the indication of the nut allergy. After having him to take 50mg of Benadryl, I called the store to complain – as this can be extremely, extremely dangerous. My conversation was appalling. I called & asked for the manager & he said it was him who answered. I explained to him my order & how I ordered my milkshakes with nut allergies and that I was reading from my receipt. I explained that I only got 1 of my milkshakes & the other was a peanut butter or something milkshake and the person we ordered it for drank it & has a nut allergy. He said explicitly that he remembers the order. He said he doesn’t know if the buttons of gooey butter cake & peanut butter are next to eachother or not but he remembers them being nut allergy – even though my receipt was correct… He claims he watched them clean the blades but then apparently they still made the peanut butter flavored milkshake. He said he was sorry that the person was having a reaction & he can appreciate the cost of epipens… and he could not refund me but give me a credit and I could email the owner. I told him that it’s not just reactions but this could be dangerous cuz people could die. He showed extreme lack of empathy and severe lack of customer service/satisfaction. After I continued to explain the danger here, I told him maybe if they can’t do their due diligence when we do ask, they can just tell us they can’t serve someone with nut allergies. He told me “we aren’t going to change our policy. There’s nuts all over,” I told him I didn’t expect them to change their policy but find it odd that they won’t just tell us they can’t serve us – likely cuz they actually don’t care at all & only want your money. He then stopped me and told me he wasn’t going to listen to me vent but that he documented my name and number for a “credit” and that I could email the owner. When I told him I would email them, I said “I’m sorry, what was your name again?” & he said “he doesn’t give his name out” despite answering the call with his name. I asked “even though you’re the store manager?” & he said “yes” & that he wouldn’t give it to me & asked if the call could end. I will be emailing the owner & reporting them to the health department but please be extra mindful of this stuff. Chances are very high that if we had a different experience with the STORE MANAGER & his ability to actually serve, I wouldn’t be writing this. He is the reason we won’t be going back & neither will my family/friends
… moreLisa
No waiting and always excellent whether I get a hot fudge malt or hot fudge and caramel sundae.
… moreWayne Lewis
One of the best custards on the planet, plus a drive through, makes getting your Silky fix ever more convenient.
I’ve never had anything other than a stellar experience here. The family gets Silkys 1-2 times a week for the last 15+ years.
… moreI’ve never had anything other than a stellar experience here. The family gets Silkys 1-2 times a week for the last 15+ years.