Robert Bernal
Good location and plenty of parking. Great food priced accordingly. Friendly staff. Dinning area was unkempt (tables not wiped down). Highly recommended this restaurant.
… moreNorma Gutierrez
I made an online order and for the 3rd time when I sent my son to pick it up after receiving the “your order is ready “ text, he was told they didn’t have it. Then the lady told him to “call your mom” I let him know I was sending him screenshots of receipt and lady very rudely was asking him what he was doing since she told him to call me not text me. My son noticed an order ready in the back and he asked if she could check if that was our order and she said “ it’s not” without checking and proceeded to ignore my son even after my son showed him the screenshot of my receipt. My son had to wait to ask another worker to check if that was our order and it was. My son is 16, he may look like an adult but he is not. No one would want for their child to be spoken to the way Michaela spoke to my son. When I called to complain and she answered I knew exactly who she was. She always had an attitude and when you correct her she gets offended. Nothing worse than an angry incompetent person. This happened at the Jackson location in Pharr.
… moreAndrea Serna
My family and I went to Siempre Natural on Jackson. It was our first time going. The restaurant was very clean and the table was clean. The cashier was was very nice and helpful great customer service. Mickaela was nice and sweet lady. I would love to go back to that Siempre Natural on Jackson.
… moreSelene Montelongo
As soon as I walked in Micaela greeted me with a smile and kind words. She went above and beyond explaining the promotion and different menu options I had to get the best deal. Service was quick and she made sure my order was correct. I truly had not had that customer service in a very long one anywhere. I left wanting to come back very soon! Micaela you are a wonderful employee! Thank you so much for your great service.
… moreCandy Baez-Tijerina
The customer service was great!! Both the quality and quantity of the food were perfect. I absolutely love their grape & pecan chicken salad in a croissant and their zucchini soup is a must have with the wheat crackers….YUM!!!
… moreCissy Saenz
Always one of my favorite quick lunches. Staff is always extremely nice and helpful. The restaurant is always clean & has plenty of seating. Parking is also never an issue since it’s located inside a strip mall/plaza. My go-to is the chipotle chicken salad on croissant
… moreCTJ Bush
Great place to get healthy, protein-rich food such as chicken and vegetables. Betty greeted me, made me feel welcome and filled my order perfectly.
… moreLore Fernandez
The food is good and fresh. The place is clean and the staff is friendly. There is plenty to choose from. And the thing i like the most is the fresh water available. Yummy. They have quick service since its mostly salads and soups but it can get packed so there might be a line. Other wise its a good place to go for a quick bite.
… moreJo G.
This was my first time dining in and the place is really clean, the restrooms are clean as well. They have your order ready in under a minute. Apart from having fast service, they have great customer service! I think the best part about this place is the awesome customer service, and that’s saying a lot because the food is good. As we were leaving, Michaela, the kind lady that took our order offered us some free fro-yo samples! Michaela gave us a 10 out of 10 dinning experience, the best i’ve had in a long time actually. People like her make your business better. Great place to grab a quick bite!
… moreHector Saenz Jr
I’ve been coming to Siempre Natural for the past two years, about once a week, and during that time the service has consistently been excellent. Micaela, in particular, has always been incredibly pleasant and helpful with our orders. Her personal attention and warm demeanor have truly made each visit enjoyable. That kind of customer service is rare and has always set Siempre Natural apart.
However, I’m writing this review with mixed feelings. In the past, our order was called out by name, which added a warm, personal touch. Recently, we’ve noticed that orders are now called by a number. That personal, attentive touch that Siempre Natural was known for seems to be fading, and I hope that’s not the direction it’s headed.
The food is still great—no complaints there—and I appreciate the opportunity to share this feedback. I’m only pointing this out because I’ve genuinely enjoyed my experience over the years and would love to see that special attention to the customer return.
Thank you for reading.
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