SHOR American Seafood Grill

  4.2 – 186 reviews   • Restaurant

Social Profile:

Southern Californian fare offered in indoor & outdoor spaces at the Hyatt Regency Newport Beach.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery SHOR American Seafood Grill 92660

Hours

Friday7 AM–10 PM
Saturday7 AM–10 PM
Sunday7 AM–10 PM
Monday7 AM–10 PM
Tuesday7 AM–10 PM
Wednesday7 AM–10 PM
Thursday7 AM–10 PM

Address and Contact Information

Address: 1107 Jamboree Rd, Newport Beach, CA 92660

Phone: (949) 729-6162

Website: https://newportbeach.regency.hyatt.com/en/hotel/dining/SHORAmericanSeafoodGrill.html

Menu Photos

Order and Reservations

Reservations: opentable.com

newportbeach.regency.hyatt.com

Photo Gallery

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Reviews

Keith Lewis
Food, drinks and server Jay were all top tier. Everything was excellent. Ambiance was so nice i felt under dressed. Jay treated me like i was the president or something. Will definitely return before I go back home
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louisegaming yt
Dinning was awesome especially with a great service by Jay. We had a great dinner with my family and we enjoyed our stay!
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Jia Wenwen
I recently dined at this restaurant for eight consecutive days, and I can honestly say it never disappointed. The menu offers a wide variety of dishes, and everything I tried was absolutely delicious.
The service is top-notch—the staff are incredibly attentive and friendly. I also loved the atmosphere; it’s quiet, elegant, and the background music is tasteful. Overall, it was a wonderful experience every single time. Highly recommended to everyone!
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Joseph Downing
The food here was very good. It is a good-sized room to be in and also the chairs are comfortable. Definitely try all the kinds of fish I had the swordfish was awesome also the lamb shank. The service was good could have been a little better. One of the big things I look at is actually getting butter that spreads on the bread which they had.
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Chelsea Taylor
Prepaid $345 for Thanksgiving dinner
$70 per adults & $30 per kid, but even after a 15 min talk with the host prior to being told we had a reservation and a meal that was already prepaid, we were told that the price on OpenTable was incorrect and was given a $700 bill!!! Horrible experience, they did give us a 50% discount and credit what we already paid, but they did lie
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Michele King
I booked what was advertised online as a Thanksgiving Buffet at Shore Ocean/ Shore American Seafood Grill at the Hyatt in Newport Beach. I found it through OpenTable, made the reservation there, and paid directly through OpenTable, $70 per adult and $30 per child for a total of three adults and three children. Everything pointed to a dine-in buffet experience.

When we arrived, the hostess informed us that our reservation was “for outside,” even though we had booked for inside. The restaurant was practically empty, so they gave us a table inside with no issue. We sat, enjoyed the buffet, and finished our meal; at no point was there anything said to us about an issue or misunderstanding.

Then the bill arrived.

They handed us a check for over $700. I explained that I already paid online, showed them the OpenTable receipt, and the confusion began. First, they claimed the online charge was only “a partial payment.” Then they changed the story and said it was actually for to-go plates, something we never ordered, never saw advertised, and were never told when they seated us.

There was only one option: to click on OpenTable, the “Thanksgiving Feast.” Nowhere did it specify it was to-go, nowhere did it offer multiple choices, and nowhere did it warn that the charge wasn’t for the buffet we clearly believed we were booking.

I even showed them the page, and they said, “If you click through, it mentions to-go,” but how on earth is anyone supposed to know that when it’s the only thing listed, and they’re advertising a buffet? And more importantly:
If they truly believed it was a to-go order, why would they seat us, serve us, and let us eat an entire buffet without saying a word?

Their answer: “That part was our fault.”

Yet they still tried to charge us an additional $380+ for their mistake.

We went back and forth for almost an hour. They eventually knocked off $100, which doesn’t even begin to cover the confusion, the bad communication, or the complete misrepresentation of what we were booking. It felt like a deliberate bait-and-switch, and the whole situation came across as a blatant rip-off, especially because it happened on a holiday when families are vulnerable and stuck.

As for the food:

The cold items, salads, and desserts were decent.

The hot foods and sides were honestly pretty bad, not worth the original price, let alone the mess they created with billing.

This experience was absolutely unacceptable. I’ve never had a restaurant allow a supposed “to-go” reservation to be seated, served, and charged as dine-in, then blame the customer for their system. The lack of transparency, the misleading online setup, and the refusal to take full responsibility ruined what should have been a simple family Thanksgiving meal.

I would not recommend this place based on the experience, the confusion, or the way we were treated. This was hands-down the biggest holiday rip-off I’ve ever encountered.
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Michael Gionta
Excellent food. Ate several meals there and throughly enjoyed every one! Shout out to Juan, Ken and Sydney for their outstanding service all week!!
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Aimee McNally
I really liked the food here. I had a Carrot Ginger soup, which was creamy. I took a star away because it did not come with bread and cost $4 extra. The bread was good though, served with an artichoke butter. I also enjoyed the Beyond Burger with fries. The side salads are very fresh and delicious too. Also, try the Atalaya red wine from Spain is delicious.
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JohnRob Williams
The food and service at Shor was spot on. Server, Jay, aimed to please and hit the target on the mark. Thank you. Hope to be back very soon!
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Ma-Mood Sultan
Shor is located within Hyatt Regency Newport Beach. They are now open to dine in for three meals a day.

The service is awesome from the front greeter, server, bus boy, all the way to the chef.

They will accommodate your food request no matter how much you deviate from the menu. Thanks to Kiana Maleki (director of food & beverages) and her staff such as Felix, Juan, Angel, Peter, Paige, and Arturo among many others.

Please refer the attached photos and a possibility video to see how some of the menu items looks like and the facility from inside.
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