Local outpost of a chain of casual Japanese eateries specializing in table-side teppanyaki & sushi.
Hours
| Friday | 11:30 AM–10 PM |
| Saturday | 11:30 AM–10 PM |
| Sunday | 11:30 AM–9 PM |
| Monday | 11:30 AM–9 PM |
| Tuesday | 11:30 AM–9 PM |
| Wednesday | 11:30 AM–9 PM |
| Thursday | 11:30 AM–9 PM |
Address and Contact Information
Address: 41501 Margarita Rd 101 L-101 L, Temecula, CA 92591
Phone: (951) 296-9133
Website: https://restaurantshogun.com/
Menu Photos
Order and Reservations
Reservations: opentable.com
Photo Gallery
Related Web Results
Shogun Restaurant | Japanese Teppanyaki Steak & Sushi
8 Locations | Shogun Japanese Teppanyaki Restaurant
SHOGUN Restaurant Temecula – OpenTable
Reviews
Well…. Our server had a horrible attitude not one smile just bad attitude all together. Throughly the duration of our meal, ordered a drink and got it 20min later after we had to remind or get someone else to check on the drink, then came the cook, his attitude too was very blah no eye contact with us, over cooked some of our stuff, thr cook behind us has great atmosphere music that we enjoyed. When he finished our cook put music on and if I tell you it gave us a headache is an understatement it was that hard metal music. Horrible service altogether good over cooked and dealt with bad attitudes. Asked the server about the birthday and they had an attitude about it, rudely dropped a piece of desert with a candle that she didn’t even light Infront of my son as if it was an inconvenience. I’ve called to complain to a manager all week and ive been getting they are not available right now, I’ve left my number and nothing. Just sux that I paid over $400
For 7 of us to what was suppose to be a break experience to not so much. Very disappointed
I dined here on Saturday with three other people. We are frequent customers and have eaten and ordered from this location many times. On this visit, I paid my bill in full by credit card and left the restaurant with my group.
Once I was fully outside the restaurant, a server named Jackie, who was not our server and was assigned to a completely different table, ran after me and publicly accused me of not paying. There was no attempt to verify anything internally, no checking of the POS system, and no discussion with our actual server before confronting me. The accusation was made loudly and publicly, which was humiliating and shocking—especially since I had done nothing wrong.
When we immediately went back inside to address this with the manager on duty, Ali, we were told she had “just clocked in” and that she “didn’t know what to tell us.” There was no investigation, no apology, and no effort to correct the situation. We were essentially dismissed after being falsely accused.
The accusation was completely false. I paid. There were witnesses. This could have been resolved in seconds by simply checking their system, but instead I was chased outside and treated like I had committed a crime.
As a Black woman, being falsely accused of theft in public—without verification—hits differently. Whether intentional or not, the lack of care, professionalism, and accountability in this situation was alarming.
Mistakes happen. But how a business handles them matters. Chasing a customer outside, accusing them without proof, and then failing to address it afterward is not acceptable. I hope management takes this seriously and reevaluates training and protocols so this doesn’t happen to someone else.
Until then, I cannot recommend this location.