Address and Contact Information
Address: 103 2nd Ave, New York, NY 10003
Phone: (646) 882-0013
Website: http://www.shirokuronyc.com/
Menu Photos
Order and Reservations
Reservations: resy.com
Related Web Results
Shirokuro | NYC
Shirokuro | 白黒 (@shirokuronyc) • Instagram photos and videos
Book Your Shirokuro Reservation Now on Resy
Reviews
Also, did I mention the incredible aesthetic of the bar’s decor? This is a must see destination. Cheers all!
When you step into 2 D restaurant, you feel like you are traveling to Japan. My friend and I had a great time celebrating my birthday.
Out of 16 course Kuro omakase, I enjoyed some of nigiri sushi (toro and hamachi especially) and the hand roll.
Service was professional and friendly.
Our waiter was so sweet and informative! He explained every course we had and made delicious lychee cocktail.
We really enjoyed the unique decor of the restaurant. Color truly popped out with 2D background and felt like we were sitting inside comic book.
Definitely recommend to people who want to dine in unique place in NYC.
I wanted to love this place, but have some mixed feelings about it…
[the atmosphere]
The dining area was more spacious than I’d expected and the 2D decor was very unique. The design behind the sushi counter was cool, too.
[the menu]
We sat at the sushi counter and chose the 15-course omakase, which is $90+ per person. (They also have a 9-course one for $60+.)
The 15-course omakase came with a plate of 3 small appetizer bites, chawanmushi, 10 pieces of nigiri, a hand roll and miso soup.
[the service]
Our main server was very polite and our sushi chef was nice and friendly, too.
However, the service was a bit slow, especially for sake and miso soup. The sake also arrived lukewarm, even though we’d asked for it hot.
[the food]
It wasn’t off to the best start with the appetizer bites not being of the best quality.
The fish on the nigiri was larger compared to some other sushi spots, with various non-traditional toppings, but also tasted a bit fishier.
The final nigiri, though, which was fatty tuna with uni on top, was delicious.
And because of the slow service, our server added uni in our hand roll, which was one of the best hand rolls I’ve ever had.
We then waited over 10 min for our miso soup, which was so salty I couldn’t even drink half of it.
So it went from one extreme to another, making it difficult to rate. They really do need to change the miso soup, though, and maybe some of the fish.
Shirokuro offers both à la carte and omakase, and when making the reservation we specifically asked to sit at the sushi bar. We were told on the phone that this was possible if we chose the omakase, which we did. Upon arrival, we reiterated that we were there for omakase and wanted bar seating, only to be told that the bar was “fully booked.” This was puzzling, as there were clearly several empty seats visible at the counter.
Throughout the evening, we were repeatedly told that “reservations were coming” for those seats. We stayed for over two and a half hours, during which time multiple bar seats remained empty and no one ever showed up for them. We politely asked more than once to be moved, because an omakase experience at a table is simply not the same, and were consistently dismissed. It became very clear that we were being lied to.
The level of customer service was, frankly, the worst I’ve experienced in a restaurant. The responses were dismissive, unprofessional, and showed zero respect for the guest experience. Drawing a line between customers – some deemed worthy of the bar, others not – completely defeats the purpose of omakase and leaves a very sour taste.
As for the food: the sushi itself was good. However, for the price point, there are far better omakase options in New York that offer not only equal or better quality, but also transparency, warmth, and respect. Design and aesthetics don’t make up for poor hospitality.
In the end, this place feels like a trap, with style over substance, and an experience that prioritizes image rather than the guest. A huge disappointment, and not somewhere I would recommend if you’re looking for a genuine omakase experience.
It’s a Japanese restaurant, and the food was just as amazing as the atmosphere: fresh, flavorful, and beautifully served. The combination of the artistic space and the delicious food makes it a must-visit spot. Highly recommend if you’re looking for something different and memorable!