Mariah N.
I’m not sure what’s going on with this location but lately I’ve been having raw dough in the middle of my donuts and today I get mold on a kolache. I thought these were supposed to be quality but apparently quality is really going down hill here.
… moreErnesto Villanueva
Stick to your traditional koloches. The egg koloches were not that great. They were soggy. Stick to your traditional ham and cheese and sausage and cheese. The bold were a great improvement. As always the best donuts. We absolutely love fresh glaze donuts. I left a three star because when we got home we were missing a couple of koloches. It was a big order and I failed to check it. Please work on your prices it has been going up and up over the past couple years.
… moreBTS_ ENHYPEN
I’ve been a long time customer from this location here is my honest thoughts and opinions; they have a trashcan, I’ve never had a frappe from here but if u want something similar to Starbucks go there or Dutch bros ,where they specialize in that . They always try to give me warm/ hot glaze but I don’t mind if it were cold after all they can’t magically have hot glaze sitting there 24/7. All the workers understand and speak English but I think 2 of them have a harder time with it. They have a microwave inside too.
… moreT Fairbanks
Valena is very rude every time I visit this location. On today’s visit I was clearly next in line and Valena overlooked me and proceeded to help the next customer in line. After the costumeer told her that I was obviously next she went on a Spanish Speaking rant before deciding to help and of course without any apologies. Valena lacks costumer service skills and makes this establishment looks bad.
… moreYaz Hernandez
There’s an unparalleled joy that comes with indulging in soft, fresh donuts. As you take that first bite, the delicate exterior yields effortlessly, revealing a pillowy interior that practically dissolves on your palate. The warmth emanating from these delectable circles of delight signals their recent emergence from the oven’s comforting embrace.
Each donut boasts a golden-brown exterior, kissed by a sugary glaze that glistens in the light. The surface, delicately crisped, gives way to a tender, airy core that practically melts with each chew. The aroma alone is irresistible – a sweet, intoxicating perfume that captures the essence of freshly baked goodness.
The flavors dance on your taste buds, a harmonious blend of sweetness and doughy perfection. Whether glazed, powdered, or filled with luscious cream, the symphony of textures and tastes creates a sensory experience that transcends the ordinary. These soft donuts are not merely pastries; they are moments of pure bliss, transporting you to a world where time pauses, and the simple pleasure of savoring a fresh, soft donut becomes a moment worth savoring.
… moreLoretta Solomon
Today is 7/11/25. I just left this location. I purchased 2 glazed donuts & a bag of donut holes. Two issues: 1. I was due .03 change but rather than “ask” me if I wanted my change the person just assumed they could keep it. Lesson-DON’T ASSUME customers don’t want their change!!! I ordinarily would say keep it but that is either when it’s being given to me or I’m asked if I wanted it. Bottom line it’s mine to keep or give. It’s my CHOICE – not theirs! !
Second issue: They are using some ingredients that leaves a numbing or glue like affect in your mouth. I noticed about a month ago when I visited and purchased glazed donuts. I decided not to go back. But I reversed my decision and decided to try again but get the cake donuts instead. Well, its confirmed that their is an ingredient they are using that gives that numbing affect I. The mouth. So, I’m done. Not sure if it’s ALL Shipley locations but definitely this one. I frequented this location many times but it was about a month ago I noticed this issue and it’s a wrap for me. So buyer be ware.
… morePhilip C
As I was eating a glazed donut I felt something hard like a rock so I spit it out. In my past I used to own a Donut shop for 6 years. I have no clue what the object is but look like this location doesn’t clean their glaze every morning. I’m a regular at this location and will not come back.
… moreErika Cuatro
Fresh donuts are always good, but staff here is very unprofessional. Had to keep repeating my order to the young man wearing AirPods as he’s taking my order at the window. Wouldn’t take them off to hear better. This is not a drive thru with a speaker box, the order is being taken by personnel at window. Hire better staff for or at least tell them it’s not professional to be wearing air pods on the floor
… moreTracy Goldsmith
Ordered Kalachi’s, at 8:37, received at 9:10am this morning the food was not freshly cooked, received food (cold) wrapped in foil. Doughnuts were cold probably left over from the day before. When I CALLED to ask about my order. Communication skills were not clear. $20.92 was for nothing. Not including the tip was in The order was picked up by Uber. There was no way to refund my money. Just poor service all around. We need to stop ordering, not unless we go get it ourselves.This is ridiculous.
… moreZack Middleton
Friendly staff delicious food plenty space for sitting friendly service
… more